AC Hotel Guadalajara Providencia, Mexico
3.5-star hotel with outdoor pool, near Punto Sao Paulo Shopping Center
- Free WiFi and free parking
- All (51)
- Fitness/Leisure (1)
- Rooms (16)
- Exterior (3)
- Interior (11)
- Bar/Dining (18)
- Other (2)
AC Hotel Guadalajara Providencia, Mexico
Room, 1 King Bed, City View, Corner - Guest Room
Guest Room
Room, 1 King Bed, City View, Corner - Guest Room
Suite, 1 King Bed, Non Smoking (Bi-Level) - Guest Room
Room, 1 King Bed, City View, Corner - Guest Room
Room, 1 King Bed, City View, Corner - Bathroom
Room, 2 Double Beds, Non Smoking - Bathroom
Terrace/Patio
Exterior
Hotel Front
Hotel Lounge
Hotel Lounge
Restaurant
Restaurant
Restaurant
Lobby
Lobby
Lobby
Lobby
Fitness Facility
Meeting Facility
Meeting Facility
Meeting Facility
Vending Machine
Junior Suite, 1 King Bed, Non Smoking - Guest Room
Room, 2 Double Beds, Non Smoking - Guest Room
Suite, 1 King Bed, Non Smoking (Bi-Level) - Guest Room
Suite, 1 King Bed, Non Smoking (Bi-Level) - Guest Room
Room, 2 Double Beds, Non Smoking - Guest Room
Suite, 1 King Bed, Non Smoking (Bi-Level) - Bathroom
Hotel Bar
Hotel Bar
Restaurant
Restaurant
Restaurant
Lobby
Meeting Facility
Meeting Facility
Hotel Interior
Suite, 1 King Bed, Non Smoking (Bi-Level) - Living Area
Suite, 1 King Bed, Non Smoking (Bi-Level) - Balcony
Room, 2 Double Beds, Non Smoking - Guest Room
Food and Drink
Restaurant
Food Court
Breakfast Area
Restaurant
Restaurant
Restaurant
Restaurant
[1/51]
The following facilities are closed on Sunday and Saturday:
- Fitness facility
- Health club
- Outdoor pool
Excellent service in general (front desk, restaurant, transportation availiable
Rooms are too small and never got cleaned
Hotels.com® Rewards
AC Hotel Guadalajara Providencia, Mexico
from €66- Room, 1 King Bed, Non Smoking
- Room, 2 Double Beds, Non Smoking
- Room, 1 King Bed, City View, Corner
- Junior Suite, 1 King Bed, Non Smoking
- Suite, 1 King Bed, Non Smoking (Bi-Level)
At a glance
Key facts
Hotel size
- This hotel has 188 rooms
Arriving/leaving
- Check-in time 3 PM-midnight
- Check-out time is noon
Restrictions related to your trip
- Mexico may have travel restrictions in place due to COVID-19.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
Travelling with others
Children
- Up to 10 children stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets allowed*
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transport
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
Payment types at the property
- Cash
Other information
- Smoke-free property
FAQs for AC Hotel Guadalajara Providencia, Mexico
Does AC Hotel Guadalajara Providencia, Mexico offer free cancellation for a full refund? Yes, AC Hotel Guadalajara Providencia, Mexico does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at AC Hotel Guadalajara Providencia, Mexico? This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners. Is parking offered on site at AC Hotel Guadalajara Providencia, Mexico? Yes, there's free self parking. Is there a pool at AC Hotel Guadalajara Providencia, Mexico? Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM. Are pets allowed at AC Hotel Guadalajara Providencia, Mexico? Yes, pets are welcome. There's a charge of MXN 700 per pet, per day. Service animals are exempt from fees. What are the check-in and check-out times at AC Hotel Guadalajara Providencia, Mexico? You can check in from 3 PM - midnight. Check-out time is noon. Are there restaurants at or near AC Hotel Guadalajara Providencia, Mexico? Yes, AC Kitchen offers Spanish cuisine. Nearby restaurants include Cortez (7-min walk), La Docena Oyster Bar & Grill (9-min walk), and Pistones (9-min walk). Is airport shuttle service offered by AC Hotel Guadalajara Providencia, Mexico? Yes, an airport shuttle is available. The charge is MXN 330 per vehicle one-way. Is there an onsite casino at AC Hotel Guadalajara Providencia, Mexico? No, this hotel doesn't have a casino, but Majestic Casino (9-min drive) is nearby. What is there to do at AC Hotel Guadalajara Providencia, Mexico and nearby? Have fun during the warmer months with activities such as tennis. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Recent reviews
Fabulous 8.6 From 388 reviews
Exceptional
Loved the rooms, the lobby, the breakfast and the pool.
Veronica, us1 night family trip
Fair
Check in: - Front desk staff was not attentive or willing to help with my requests. -Parking: This was OK. The parking is at the second level, they got very fast elevators and parking is free with validation Room: -A light on top of the main restroom area was out. Service didnt replace. -Rooms are very dark if you rely only on the lights -right, it has a modern "looking", but no trash can by the sink or any toiletries? -light switches have an odd position, restroom as example, its behind the door all the way back, you gotta go into the room at dark to try to find it -VERY NOISY between rooms!. Also, there was a high pitch sound that went out a couple of times during the night (AC maybe?) Kitchen: Biggest disappointment. $25dll daily for Breakfast. We stayed for 4 nights and we rather lose the money than eating the food or the bad service. One morning, I had to cancel my order of toast because, in 1 hour, they only brought out our coffee. Bad and slow. when I asked them to just close my tab, the employee didn't seem to care or wonder why.. just said, oh sorry, we are busy. Pool: I only went to the bar area twice during our stay. 1st time was around 5 pm. Glass around the pool was dirty and opaque. Not worth the money
us4 night family trip
Exceptional
Excelente hotel, excelente ubicación , regreso pronto
Betty, us2 night family trip
Exceptional
We had an amazing stay at AC Hotel, Staff was friendly except one receptionist at the front can work a little on her customer service skills other than that it was a great stay.
ms, us3 night trip with friends
Good
False advertising for shuttle service from the hotel to the airport. They tried to take advantage of us and charge us $25 for the ride when I showed them that it was included.
us3 night trip with friends
Poor
GREETING STAFF WAS TERRIBLE !!!!!!!!!! I was embarrassed in front of my guest by an unprofessional manager and his receptionist, he acted like a total jerk and was unapologetic! I have been a frequent customer and never had this trouble, just a bad choice of employees !!!!
Fernando, us1 night family trip
Very Good
The room should be more spacious and have more variety on the menu. An if it is part of the Marriott franchise, it should have international beers.
us1 night family trip
Good
Had a bad experience with a manager that was very unprofessional he was screaming at my female guest being extremely rude! lucky his shift was over and a female manager was just arriving and she was very helpful in defusing the situation and gave us a courtesy pass for the next day for me and my guests. but the next day the girl who was working with the unprofessional manager denied us our courtesy and denied knowing the other manager's name who helped us, as she was as rude as the unprofessional manager!
fernando, us4 night family trip
Fair
Definitely this place needs a lot of cleaning. Nice pool with great view but so disappointing clearing that makes it gross to get in it as well as the gym, disgusting.
Mark, us3 night family trip
Exceptional
Very safe with security. Very nice clean hotel. Service was excellent. Only con - breakfast options not that great and fruit tasted like onions... =/ Coffee was really good.
us3 night family trip
