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All properties in Puerto Plata, Dominican Republic
All properties in Puerto Plata, Dominican Republic

Sunscape Puerto Plata - All Inclusive

4-star4 stars
Great for familiesThis property has good facilities for families.
Carretera Luperon KM 5, Puerto Plata, Puerto Plata, 547, Dominican Republic

Upscale beachfront property with spa, near Playa Dorada
  • Free full breakfast and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 3,509 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • I can say that I never haven’t been at any place like this and for my first time it was…Jul 25, 2019
  • The is a bad hotel and the service I very bad you go to get your food In the restaurant…May 20, 2019

Sunscape Puerto Plata - All Inclusive

from €141
  • Deluxe Garden View Room
  • Deluxe Pool View Room
  • Deluxe Family Room
  • Sun Club Deluxe Room
  • Sun Club Junior Suite
  • ROH - Deal of the Day

What’s around Sunscape Puerto Plata - All Inclusive

Landmarks

  • On the beach
  • Playa Dorada - 14 min walk
  • Playa Dorada Golf Club - 12 min walk
  • Fun City - 35 min walk
  • Lorilar Ranch - 41 min walk
  • Isabel De Torres National Park - 43 min walk
  • Long Beach - 44 min walk
  • Fort San Felipe - 4.1 mi / 6.6 km

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 13 min drive
  • Santiago (STI-Cibao Intl.) - 61 min drive

At a glance

Key facts

Size

  • 585 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 16

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Free valet parking

Payment types at the property

Other information

  • Smoke-free property
  • All-inclusive rates available
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free full breakfast daily
  • 8 restaurants
  • 9 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • Room service (during limited hours)
  • Free reception
  • Barbecue grills
  • Water dispenser
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Volleyball on site
  • Windsurfing on site
  • Nightclub
  • Beach towels
  • Swim-up bar
  • Tennis on site
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Meeting rooms 2
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 16
  • Year Built - 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
Things to enjoy
  • Individually furnished
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at Sunscape Puerto Plata - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Spa

Spa Sunscape Bitebonia has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Windows - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Gohan (Adults Only) - This restaurant specializes in Asian cuisine and serves dinner only.

Da Mario - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.

Gaucho Grill - This restaurant specializes in Argentinean cuisine and serves dinner only.

Castaways - This restaurant specializes in Caribbean cuisine and serves dinner only.

Sunscape Puerto Plata - All Inclusive’s small print

Also known as

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Policies

Please note: Himitsu restaurant caters to adults only.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 15 per night (rates may vary)

WiFi is available in public areas for USD 15 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.8 From 265 reviews

Very Good 8.0
Very good personal services but about cleanliness very unsatisfied my frio bar empty don't fill up like is premesses when you checkin Brakefast and diner buffet almos the same every day
Ricardo, usFamily trip
Exceptional 10.0
Awesome
I spent the best time of my life. And enjoy every minute of it
Charles, usRomance trip
Good 6.0
There was a plumbing accident in the room, in the morning, I left. I came back from breakfast, and waste and flood water was all over.
stanley, us1 night trip
Very Good 8.0
Good hotel and room. Service & drinks low rating
The Room was awesome. I requested pool view and I ended up getting garden view. The pool area, with the pool bar I did not enjoy. The drinks were not good and the pool water was too hot. I enjoy the other bars, and the Beach area was great.
Hector, usRomance trip
Very Good 8.0
Affortable and Good Service!
It was a good vacation with family. our teenage kids had a great time with activities and did not get bored. I highly recommend the Spa, their service was comparable to 5 stars hotels for the more affordable price. I will go again. Great price for the stay and the service was good. Good latte at the CoCo cafe.
Marisela, usFamily trip

Sunscape Puerto Plata - All Inclusive

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