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Hotel Santorini Casablanca Santa Marta

Photo gallery for Hotel Santorini Casablanca Santa Marta

Aerial view
Private beach, beach umbrellas, beach bar
Private beach, beach umbrellas, beach bar
Private beach, beach umbrellas, beach bar
Outdoor pool, pool loungers

Overview of Hotel Santorini Casablanca Santa Marta

Hotel Santorini Casablanca Santa Marta

3.5 star property
Santa Marta beachfront hotel with outdoor pool, beach bar

6.8/10 Good

37 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
Map
Kilómetro 17 vía Ciénaga, Santa Marta, Magdalena, 110121

Room options

About this area

What's nearby

  • On a private beach
  • Rodadero Beach - 14 min drive

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 10 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Topo Real - 9 min drive
  • El rancho - 9 min drive
  • Subway - 11 min drive
  • Presto - 11 min drive
  • Marpikao - 11 min drive

About this property

Hotel Santorini Casablanca Santa Marta

Hotel Santorini Casablanca Santa Marta offers a private beach where you can enjoy the shade from a beach umbrella or sip a drink at the beach bar. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. Restaurante S. Casablanca, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. A rooftop terrace, a bar/lounge and a children's pool are other highlights. Fellow travellers like the helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • On-site parking includes off-street options

Transfers

  • Airport shuttle from 8 AM to 8 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Local/corner shop

What to do

  • On a private beach

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach umbrellas
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • An outdoor pool
  • Spa services

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Restaurante S. Casablanca – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 30 per person (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Facility access costs USD 4 per person, per night
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Property registration number 42333

Also known as

Santorini Casablanca Hotel Santa Marta
Santorini Casablanca Hotel
Santorini Casablanca Santa Marta
Santorini Casablanca
Hotel Santorini Casablanca Santa Marta Hotel
Hotel Santorini Casablanca Santa Marta Santa Marta
Hotel Santorini Casablanca Santa Marta Hotel Santa Marta

Frequently asked questions

Does Hotel Santorini Casablanca Santa Marta offer free cancellation for a full refund?
Yes, Hotel Santorini Casablanca Santa Marta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Santorini Casablanca Santa Marta?
As of 5 December 2022, prices found for a 1-night stay for 2 adults at Hotel Santorini Casablanca Santa Marta on 6 December 2022 start from €61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Santorini Casablanca Santa Marta?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Santorini Casablanca Santa Marta?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Santorini Casablanca Santa Marta?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Santorini Casablanca Santa Marta?
Sorry, there's no on-site parking at Hotel Santorini Casablanca Santa Marta.
Is an airport shuttle service offered by Hotel Santorini Casablanca Santa Marta?
Yes, an airport shuttle is available from 8 AM to 8 PM on request. The charge is USD 30 per person roundtrip.
What are the check-in and check-out times at Hotel Santorini Casablanca Santa Marta?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Hotel Santorini Casablanca Santa Marta and nearby?
Hotel Santorini Casablanca Santa Marta has a private beach and an outdoor pool, as well as spa services and a garden.
Are there restaurants at or near Hotel Santorini Casablanca Santa Marta?
Yes, there are 2 on-site restaurants, featuring international cuisine. Nearby restaurants include Topo Real (6.9 mi), El rancho (6.9 mi) and Plaza San Juan (8.9 mi).
What's the area around Hotel Santorini Casablanca Santa Marta like?
Hotel Santorini Casablanca Santa Marta is located a short 1-minute walk from Magdalena River.

Overall score and ratings

6.8

Good

6.8/10

Cleanliness

6.8/10

Staff & service

4.5/10

Amenities

6.5/10

Property conditions & facilities

7.1/10

Eco-friendliness

2/10 Poor

very bad service, no internet, no cable tv, only poor excuses, employees have no vocation for service and nobody solves anything, they do not have adequate training to serve customers, I do not recommend it.
Rogelio, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Practically a private beach and very good staff
Julieth, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Charles, 3-night trip
Verified Orbitz guest review

4/10 Fair

The only window in the room does not work and it is half way open and it will not close, no hot water , room stay illuminated during the night, and the sink fixture it is dancing on the counter top - shower do not dray properly it smel
Enrique, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

One of the worst experience in my life. First of all I got to the hotel and it took them 2 hours to find the reservation, I had to get angry and told them I would call the police and then they found the reserve, I had the hotel fully prepaid and when they found me they doubled the charge, so I had to pay close to the same amount I had already paid online because according to them they were out of room, it was late in the evening so I had to no choice other than to accept. I had booked 4 nights, the second night, there was a party so loud, I could not sleep, and I went downstairs to complaint and the person in charge told me I was free to leave the hotel and bring the situation to their legal department who would refund our money after a few weeks if they thought the case was favorable to me. I did not want to continue having such a bad night so I decided to leave, I had to wait almost 2 hours to get a car and go to another place, I was over charged and I was treated super badly and I had to leave the second night because it was impossible to sleep. I hate to have to leave a bad review but this was one of the worst experience of my life. Stay away from this place.
Giancarlo, 4-night trip with friends
Verified Expedia guest review

2/10 Poor

Nothing like the pictures! Old building in poor state and dirty! I cancelled my booking as soon as I arrive and was still charges for 1 night. I do not recommend this hotel to anybody!
2-night romance trip
Verified Expedia guest review

4/10 Fair

Si lo que están buscando es tener dias de playa, el casablanca santorini no tiene una playa grande. Es un pedacito de playa. El hotel me pareció poco aseado, las instalaciones son de años y no es remodelado. Ofrecen habitaciones "con vista al mar" y no tienen esa vista pues la vista es a barcazas que trasportan carbón.
5-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Lovely location
Its not fair to rate them on all aspects since its covid. But its a beautiful sea side property with all amenities available onsite.
Lokesh, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The only thing We didn’t like too much was the limited menu options at the restaurant. Aside from that everything was great.
Sergio, 2-night trip
Verified Hotels.com guest review

6/10 Good

Hotel is ok, the beach is not clear water, san dark, also is not Gym in the hotel
4-night family trip
Verified Expedia guest review