Mercure Maitland Monte Pio

Photo gallery for Mercure Maitland Monte Pio

Primary image
Outdoor pool
Executive Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished
Standard Room, Multiple Beds | Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Mercure Maitland Monte Pio

UNESCO Sustainable Travel Pledge

Mercure Maitland Monte Pio

3.5 star property
3.5-star hotel in Maitland with outdoor pool and restaurant

7.6/10 Good

181 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Cnr New England Highway & Dwyer St, Maitland, NSW, 2320
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Spa tub
  • Room service
  • Conference centre
  • Business centre
  • UNESCO Sustainable Property
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden

Choose dates to view prices

About this area

What's nearby

  • Heart of Maitland

Getting around

  • Newcastle, NSW (NTL-Williamtown) - 34 min drive
  • Telarah Station - 7 min walk
  • East Greta Junction Station - 23 min walk
  • Maitland Station - 27 min walk

About this property

Mercure Maitland Monte Pio

3.5-star eco-friendly hotel in a shopping district
A garden, dry cleaning/laundry services and a bar are just a few of the amenities provided at Mercure Maitland Monte Pio. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, The Pines, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fitness centre and a business centre.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • Continental breakfast (surcharge), a front desk safe and luggage storage
  • Wedding services, coffee/tea in the lobby and a ballroom
  • Guest reviews speak well of the breakfast, convenient parking and helpful staff
Room features
All guest rooms at Mercure Maitland Monte Pio offer comforts, such as climate-controlled air conditioning and separate sitting areas, in addition to amenities, such as complimentary wireless Internet access and safes. Guests reviews give good marks for the quietness rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • 20-inch LCD TVs with premium channels
  • Separate sitting areas, electric kettles and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 47 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until 9 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay free

What to do

  • Tennis lessons

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility

Languages

  • English

Room amenities

Be entertained

  • IPod docking station
  • 20-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Pines – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of AUD 15.00 per person (approximately)
  • Credit card charges are subject to an extra charge of 1.3 per cent

Children & extra beds

  • Cots/infant beds are available for AUD 15.0 per night
  • Rollaway beds are available for AUD 45.0 per night

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool, health club or hot tub without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Mercure Maitland Monte Pio Hotel
Mercure Monte Pio Hotel
Mercure Maitland Monte Pio
Mercure Monte Pio
Mercure Maitland Monte Pio Hotel
Mercure Maitland Monte Pio Maitland
Mercure Maitland Monte Pio Hotel Maitland

Frequently asked questions

Does Mercure Maitland Monte Pio offer free cancellation for a full refund?
Yes, Mercure Maitland Monte Pio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Maitland Monte Pio?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at Mercure Maitland Monte Pio on 3 October 2022 start from €101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Maitland Monte Pio?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Mercure Maitland Monte Pio?
Yes, there's an outdoor pool.
Are pets allowed at Mercure Maitland Monte Pio?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Maitland Monte Pio?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Maitland Monte Pio?
You can check in from 2 PM - 9 PM. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Mercure Maitland Monte Pio and nearby?
Mercure Maitland Monte Pio has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Mercure Maitland Monte Pio?
Yes, The Pines offers international cuisine. Nearby restaurants include Rutherford Hotel (10-min walk), Central Park Cafe (2.1 mi) and Organic Feast Wholefoods Cafe (3.9 mi).
What's the area around Mercure Maitland Monte Pio like?
Mercure Maitland Monte Pio is in the heart of Maitland, a short 7-minute walk from Telarah Station. Travellers say that the area is quiet and good for shopping.

Overall score and ratings

7.6

Good

8.3/10

Cleanliness

8.1/10

Staff & service

7.5/10

Amenities

7.3/10

Property conditions & facilities

7.3/10

Eco-friendliness

10/10 Exceptional

I will be back
I really enjoyed my stay at Mercure, Maitland. The staff where great, the food was delicious and the room was clean and comfortable
Luke, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Terry business trip
Beautiful old building, lovely renovations but rooms are not good. Bathroom excellent but No attention on room equipment or comfort. Curtains that cannot be opened, bed at 90deg to TV, no cable, Netflix nothing power boards everywhere just a mess.
Terry, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

As it was an old convent just the history and the historic look was amazing they provided a catalogue on the history of the property beautiful place highly recommend it
Hilary, 1-night family trip
Verified Wotif guest review

6/10 Good

Room was cold. My welcome at reception wasn’t great. Waited a long time to checkOut.
Liz, 2-night business trip
Verified Wotif guest review

10/10 Exceptional

This property has been restored very tastefully and it wasa very pleasant stay
Roslyn, 1-night trip
Verified Expedia guest review

8/10 Very good

Anthony, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Blake, 1-night trip
Verified Wotif guest review

8/10 Very good

Guy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The property is in excellent condition. The grounds need a little attention and my room was musty....needed a good airing. I cannot fault the cleanliness in general, just the room was a little smelly perhaps due to dampness.
Terrence, 1-night business trip
Verified Lastminute guest review

6/10 Good

The staff were friendly and check in/ out was easy. The air quality in the rooms seemed poor, it smelt dusty. Older curtains, unable to open windows.
Rachael, 1-night family trip
Verified Wotif guest review