Hyatt Regency Wuxi

Photo gallery for Hyatt Regency Wuxi

Primary image
Indoor pool
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe

Overview of Hyatt Regency Wuxi

Hyatt Regency Wuxi

5.0 star property
Luxury hotel with 1 indoor pools, connected to a shopping centre, near Wuxi Parkson

8.6/10 Fabulous

98 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
109 Renmin Middle Road, Liangxi District, Wuxi, Jiangsu, 214000
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Business centre
  • Limo/town car service
  • 24-hour front desk
For families
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Liangxi District
  • Lake Tai - 21 min drive

Getting around

  • Wuxi (WUX-Shuofang) - 23 min drive

About this property

Hyatt Regency Wuxi

Located near a train station, Hyatt Regency Wuxi is a great choice for a stay in Wuxi. You can indulge in deep-tissue massages, body wraps or aromatherapy, and Market Cafe, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre. Fellow travellers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 348 rooms
  • Arranged over 67 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms
  • Conference space (20236 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages spoken

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 7 treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

Market Cafe – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.
Yue Fu 65 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Mian Dian – This restaurant specialises in local cuisine and serves lunch and dinner. Open daily.
La Cucina – This steakhouse specialises in Mediterranean cuisine and serves lunch and dinner. Reservations are required. Open daily.
The Lounge – On-site lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 168 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for CNY 250.0 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hyatt Regency Wuxi Hotel
Hyatt Regency Wuxi
Hyatt Regency Wuxi Wuxi
Hyatt Regency Wuxi Hotel
Hyatt Regency Wuxi Hotel Wuxi

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.5/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

6.0/10

Eco-friendliness

2/10 Poor

Bin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good location
Very comfortable and clean.
Maria, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

WAY TOO HOT
Could barely breath! The air con was set at 25 and with the windows being totally sealed it was difficult to sleep at night. they provided a separate fan but for a supposed 5 star hotel seems ridiculous you cant control the heat to suit your own needs
Thomas, 2-night trip
Verified Hotels.com guest review

6/10 Good

Checking in was very low efficiency and the room soundproof was very very bad so that we were always waken up by next door. it takes very long to get deposit back although they promised they would return it to me right away but I haven’t received it after 1 working day I left.
xue, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The service is impeccable
I had a very pleasant stay at Hyatt Regency Wuxi. It is in the center of Wuxi close to most places of interest to us. The service is impeccable. All the staff we met were informative, helpful and courteous.
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Ailin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brett, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

the best hotel of WuXi, adjacent lots of restaurant and coffee shops, staff at hotel are all friendly, surprising they have 24 hours gym services.
Alan, 1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Wotif guest review

10/10 Exceptional

Wise choice
The hotel is spacious, clean and quite. It is adjacent to the center of the city and has a few steps to the metro.
WENKAI, 2-night family trip
Verified Hotels.com guest review