Guests
All properties in Hat Yai, Songkhla Province, Thailand

Crystal Hotel Hat Yai

4-star hotel in Hat Yai with outdoor pool and restaurant

  • Free breakfast, free WiFi, and free parking
From
€46

Restrictions related to your trip

  • At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination

Image gallery

  • Pool
  • Pool
  • Outdoor Pool
  • Smart Deluxe Twin Room - Living Area
  • Pool
Pool. Image 1 of 62.
1 / 62Pool
4 soi 23 Kanjanawanich Road, Hat Yai, 90110, Songkhla, Thailand
8.2.Very Good.
  • For the price, I expected more. The rooms were small with few amenities. Very basic…

    Oct 7, 2020

  • Room is clean, but it’s quite old unlike the display picture. Hotel is opposite to the…

    Aug 23, 2020

See all 55 reviews

Official standards

This property advises that it adheres to Safety and Health Administration (Thailand) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 164 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Conference center

For families

  • Children's pool
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • Heart of Hat Yai
  • Asean Night Bazaar - 7 min walk
  • Central Festival Hatyai - 7 min walk
  • Greenway Garden Center - 8 min walk
  • Red Mountain Driving Range - 17 min walk
  • Tee Off Driving Range - 18 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Twin Room
  • Super Deluxe King Room
  • Skyline Suite Mountain View
  • Landmark Suite With Panorama View
  • Smart Deluxe Twin Room
  • Smart Deluxe King Room

What’s around

Landmarks

  • Heart of Hat Yai
  • Asean Night Bazaar - 7 min walk
  • Central Festival Hatyai - 7 min walk
  • Greenway Garden Center - 8 min walk
  • Red Mountain Driving Range - 17 min walk
  • Tee Off Driving Range - 18 min walk
  • Rajyindee Hospital - 19 min walk
  • Mahapanya Vidayalai - 22 min walk
  • Prince of Songkla University Hatyai Campus - 23 min walk
  • Songkhla Nakarin Hospital - 26 min walk
  • Odean Shopping Mall - 32 min walk

Getting around

  • Hat Yai Intl. Airport (HDY) - 14 min drive
  • Hat Yai Railway Station - 5 min drive
  • Bang Klam Station - 24 min drive
  • Khuan Niang Station - 37 min drive
  • Airport shuttle (surcharge)
map
See on map
4 soi 23 Kanjanawanich Road, Hat Yai, 90110, Songkhla, Thailand

At a glance

Hotel size

  • This hotel has 164 rooms

Arriving/leaving

  • Check-in time 2 PM-2 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination

Special check in instructions

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 20 and up; guests must have received complete vaccination at least 30 days prior to check-in.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa tub
  • Pool sun loungers

Working away

  • Business center
  • One meeting room
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Year Built - 2014
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Bottega - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 20 and up; guests must have received complete vaccination at least 30 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts Visa, Mastercard, American Express and JCB International.

Also known as

  • Crystal Hotel Hat Yai
  • Crystal Hat Yai
  • Crystal Hotel Hat Yai Hotel
  • Crystal Hotel Hat Yai Hat Yai
  • Crystal Hotel Hat Yai Hotel Hat Yai

*See fees & policies for additional details or extra charges

FAQs

  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - 2 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, Bottega offers international cuisine. Nearby restaurants include Bang Farang Restaurant (12-min walk), Marichan Japanese Restaurant (12-min walk), and Cha-Chak Forseen (2 mi).
  • Yes, an airport shuttle is available.
  • Crystal Hotel Hat Yai has an outdoor pool and a spa tub, as well as a fitness center and a garden.
8.2.Very Good.
  • 8.0.Very Good

    It's not near town but the saving grace is that it's opposite Central Festival which provides an excellent shopping experience. Cleanliness is definitely a plus point with this hotel. The pool and gym seems kind of waste as not many guests are using. The breakfast spread is mediocre at best as the selection doesn't change much. Otherwise this is an ideal hotel for those who doesn't like crowd and just want a peaceful stay in Hatyai.

    3 night trip, Feb 18, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Few unique that is different from other hotels i visited with Expedia booking. They charge a 5yr old for breakfast They take room deposit by only cash I stayed level4, the ballroom’s music was clearly heard and made my night till 12am! And they cant do anything about it. The Expedia message to hotel, they dun even reply, not sure if thats even something they use or work with

    Issac, 3 night family trip, Jan 27, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Toilet condition not perfect but acceptable. Staff very helpful and cheerful. Location was not in downtown Hatyai but very convenient as it is along the main arterial road and just opposite Central Hatyai. Walkable distance to ASEAN and Greenway Night Market

    4 night romance trip, Dec 11, 2019

    Verified Expedia guest review

  • 6.0.Good

    Hotel is new but there is Bad smell in lobby area. Located opposite to Central Festival Department store. Room is also small, over priced compared to other hotel with same room conditions

    1 night business trip, Nov 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Modern, clean, spacious and comfortable hotel

    Check-in was smooth and on time. Unlike what I have previously read on the review, the receptionist is polite and speak basic English. Deposit has to be in cash (1000 baht) though. Room is very clean, modern, spacious, brightly lit. Bathroom is very big with a bath tub and a separate showering area. TV is Samsung (50 inches) with over 80 channels. I chose this hotel over those at Lee Garden area because I find the hotels in that area relatively old. Breakfast is sumptuous with good quality food (tom yum noodle, fried rice, siew mai, corn buns etc). Hotel varies the breakfast choices over different days which I thought is quite thoughtful unlike some other hotels serving the same breakfast every day. The only thing not so nice about the breakfast is the sitting arrangements. There are no smaller tables (basically all are round banquet tables for 10 person). If you wake up late, you will have to sit with strangers in a big table. Hotel location is accessible, with Central Festival just across the road and two night markets nearby ( 10 mins walk). The sound proofing for this hotel is not very good though. The room door is very thin (don't think it is fire proof) and we can hear people conversing along the corridor quite clearly. The room window is also not sound proofed. We can hear passing motorbike noise and also rooster (from house beside hotel) crowing in the morning. Overall very pleased with this hotel and will stay again if ever visit Hat Yai in future.

    3 night romance trip, Oct 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel was clean.The room was big and spacious.Bathroom was well maintained.Staff at the reception counter were friendly and helpful but not so proficient in their English Language.The biggest plus point was that the hotel was directly opposite a big shopping mall with alot of retail shops that made shopping and dining easier for the customers. The main negative point was that most of their channels were in Thai Language that made it difficult for non Thai speaking people like us to undersatand.

    Sathiya, 1 night romance trip, Oct 11, 2019

    Verified Expedia guest review

  • 6.0.Good

    The day we went to this hotel had several wedding parties, and you knew what that meant no parking space, did not allow to use a swimming pool until 1 pm of next day that is after check-out time. The room is smaller than expected. Breakfast is below average. I used to rest at this hotel before Central mall was built and the price was 800 baht, right now is 1800 baht . You will be asked to place 1000 baht cash at the reception and they will return when you leave. Overall is kind of disappointment.

    1 night family trip, Oct 9, 2019

    Verified Expedia guest review

  • 6.0.Good

    It was clean but not worh $72/night. I ask for 2 cups of ice but they insist to charge me 44THB for a pail of ice which i dont need so much.

    Hazyhazy, 4 night romance trip, Sep 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice breakfast too

    Pinthip, 1 night business trip, Sep 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Altho abit out of place for me but highly recommended to relax !

    Unknown, 3 night romance trip, Sep 12, 2019

    Verified Expedia guest review

See all 55 reviews