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All properties in Cuernavaca, Morelos, Mexico
1 room, 2 adults

Suites Altea

3-star3 stars
Calle Nueva Holanda 102, Colonia Jardines de Reforma, Cuernavaca, MOR, 62269, Mexico

Comfortable Cuernavaca apartment with kitchen and balcony
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Property was charging for cleaning every day. For laundry also, they were charging. water…Jan 12, 2019
  • Nice place, close by a lot of restaurant. Quiet. Slow wifi who keep disconnecting…Aug 6, 2018

Suites Altea

from €55
  • Suite, 1 Bedroom
  • Suite, 2 Bedrooms

What’s around Suites Altea

Landmarks

  • Earliest 16th Century Monasteries on the Slopes of Popocatepetl - 1 min walk
  • Teopanzolco Archaeological Zone - 22 min walk
  • Portal D10 - 27 min walk
  • Juan Soriano Museum - 37 min walk
  • Photographic Museum of Cuernavaca - 38 min walk
  • Calvario Church - 38 min walk
  • Palace of Cortes Museum - 42 min walk
  • Juarez Garden - 42 min walk

At a glance

Key facts

Size

  • 12 apartments

Arriving/leaving

  • Check-in time 9:00 AM-6:00 PM
  • Check-out time is 6:00 PM
The front desk is open daily from 9 AM - 6 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

The manager

The manager

Speaks: Spanish.

At the property

Things to do
  • Outdoor pool
Services
  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Laundry facilities
Facilities
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
Languages Spoken
  • Spanish

In the apartment

Things to enjoy
  • Number of living rooms
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water

Suites Altea’s small print

Also known as

  • Suites Altea Apartment Cuernavaca
  • Suites Altea Cuernavaca
  • Suites Altea Apartment
  • Suites Altea Cuernavaca
  • Suites Altea Apartment Cuernavaca

Policies

Guests can rest easy knowing there's a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Suites Altea

  • Does Suites Altea offer free cancellation for a full refund?
    Yes, Suites Altea does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Suites Altea?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Suites Altea?
    Yes, there's free self parking.
  • Is there a pool at Suites Altea?
    Yes, there's an outdoor pool.
  • Are pets allowed at Suites Altea?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Suites Altea?
    You can check in from 9:00 AM - 6:00 PM. Check-out time is 6:00 PM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Suites Altea?
    Yes. Nearby restaurants include El Medio Habanero (4-min walk), El Secreto (5-min walk), and Fonda La Guera (6-min walk).

Recent reviews

Good 7.0 From 27 reviews

Very Good 8.0
BONITO LUGAR SUITES ALTEA
Todo esta muy bien sobre todo la Ubicación y es un muy bonito lugar para descansar. El único detalle es el Wifi,fue inexistente... Pero es un bonito lugar! Me gustaría regresar.
Cesar, mx1 night trip
Exceptional 10.0
Muy buen lugar
Un lugar tranquilo,limpio, el personal muy amable lo único que pondría son mosquiteros en las ventanas pero por rodo lo demas muy recomendable
Daniel, mx2 night family trip
Exceptional 10.0
Josefina Administradora del lugar , una gran persona, atenta y amable, me sentí increíble muy relajada y con grandes ganas de regresar.
mx2 night romance trip
Very Good 8.0
Suites Altea
Me gustaria que pudieran agregar otros ventiladores de pedestal o de techo para el calor, del resto las instalaciones muy bien y muy limpio
ENRIQUE JESUS, mx1 night family trip
Poor 2.0
*IMPORTANTE* los empleados de Altea Suites intentaron estafarme a mi llegada. Al hacer check-in me pidieron un pago en efectivo por el total del hospedaje, a pesar de que esto ya lo había pagado a través de Expedia 1 semana antes a mi llegada. Como me negué a pagarles, me negaron el acceso y tuve que esperar en la calle durante 3 horas, mientras el ejecutivo de Atención a Clientes de Expedia investigó la situación y logró que a través del dueño les ordenara a los empleados mi acceso. La habitación no contaba con agua caliente, los seguros de las puertas no servían bien y esto generó estrés en mi familia ya que no nos sentimos seguros en este lugar. En resumen, cero recomendable porque con empelados groseros y sin ética no te sientes seguro o cómodo.
Alberto, mx1 night family trip
Very Good 8.0
Una muy buena experiencia, seguramente regresaremos.
mx1 night family trip
Very Good 8.0
Necesita mantenimiento pero en general bien
mx1 night family trip
Fair 4.0
No recomendable
No tienen recepción y necesitas coordinar la entrada, que en nuestro caso fué a más tardar a las 8pm. La habitación olía a humedad. Las almohadas estaban terribles (con bolas) y no dormimos nada bien.
RAUL CARLOS, mx1 night romance trip
Fair 4.0
La puerta del estacionamiento se quedó abierta mucho tiempo y no se habían dado cuenta. El check in fue una odisea y la atención por parte del vigilante para canalizar a administración no fue clara
mx1 night trip
Very Good 8.0
Todo me pareció bien a excepción que tienen un poco descuidado el hotel y el agua de la alberca está helada porque no tienen calefacción
mx2 night romance trip

Suites Altea