Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico
1 room, 2 adults

Sunscape Puerto Vallarta Resort & Spa

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Supervised childcare/activities (free)
Blvd Francisco Medina Ascencio Km 3.5, Puerto Vallarta, JAL, 48333, Mexico

3.5-star beachfront resort with outdoor pool, near Cruise Ship Terminal
  • Free WiFi in lobby and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • Supervised childcare/activities (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • The ocean view was amazing. Overall our experience was good. Jan 1, 2021
  • It was noisy. There were what sounded like smoke alarms beeping constantly in the…Sep 4, 2020

Sunscape Puerto Vallarta Resort & Spa

from €218
  • Sun Club Deluxe Ocean View 2 Double Beds
  • Sun Club Deluxe Ocean View 1 King Bed
  • Deal Of the Day
  • Deluxe Family Kids Garden View
  • Deluxe Junior Suite Bay View King
  • Deluxe Junior Suite Bay View Double
  • Sun Club Romantic Suite Bay View
  • Sun Club Junior Suite Bay View
  • Sunclub Two Stories Suite Bay View
  • Sun Club Deluxe Romantic Suite Ocean Front
  • Deluxe Partial Ocean View King
  • Deluxe Partial Ocean View Double
  • Sun Club Romantic Suite Bay View with Terrace
  • Sun Club Two Stories Suite Bay View with Terrace
  • Breakfast Plan Deluxe Partial Ocean View King
  • Breakfast Plan Deluxe Partial Ocean View Double
  • Breakfast Plan Deluxe Family Kids
  • Breakfast Plan Deluxe Junior Suite Bay View Double

What’s around Sunscape Puerto Vallarta Resort & Spa

Landmarks

  • On the beach
  • Bay of Banderas - 42 min walk
  • Vallarta Casino - 22 min walk
  • Marina Golf Club - 26 min walk
  • El Faro Lighthouse - 26 min walk
  • International Convention Center - 30 min walk
  • Cruise Ship Terminal - 2.3 mi / 3.8 km
  • La Isla - 3 mi / 4.9 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 3 min drive
  • Central Camionera Station - 26 min walk

At a glance

Key facts

Hotel size

  • This hotel has 340 rooms

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms*

Transport

Parking

  • Free onsite self parking

  • Onsite RV/bus/truck parking (fees apply)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • 5 restaurants
  • 4 bars/lounges
  • 2 beach bars
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa services on site
  • Playground on site
  • Scuba diving on site
  • Swim-up bar
  • Billiards or pool table
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at Sunscape Puerto Vallarta Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Miniature golf
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Airport transfers

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sunscape Puerto Vallarta Resort & Spa’s small print

Also known as

  • Sunscape Puerto Vallarta Resort All Inclusive
  • Sunscape Puerto Vallarta Resort Spa All Inclusive
  • Sunscape Resort All Inclusive
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  • Sunscape Puerto Vallarta Resort
  • Sunscape Puerto Vallarta
  • Sunscape Puerto Vallarta & Spa
  • Sunscape Puerto Vallarta Resort Spa
  • Sunscape Puerto Vallarta Resort & Spa Resort
  • Sunscape Puerto Vallarta Optional All Inclusive
  • Sunscape Puerto Vallarta Resort Spa All Inclusive
  • Sunscape Puerto Vallarta Resort & Spa Puerto Vallarta
  • Sunscape Puerto Vallarta Resort Spa Optional All Inclusive
  • Sunscape Puerto Vallarta Incl
  • Sunscape Puerto Vallarta Resort & Spa Resort Puerto Vallarta
  • Sunscape Puerto Vallarta All Inclusive
  • Sunscape Puerto Vallarta Resort Spa
  • Sunscape Puerto Vallarta Resort All Inclusive
  • Sunscape Puerto Vallarta All Inclusive

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

This property accepts credit cards. Cash is not accepted.

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for MXN 200 per 24-hour period (1-device limit, rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sunscape Puerto Vallarta Resort & Spa

  • Does Sunscape Puerto Vallarta Resort & Spa offer free cancellation for a full refund?
    Yes, Sunscape Puerto Vallarta Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sunscape Puerto Vallarta Resort & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sunscape Puerto Vallarta Resort & Spa?
    Yes, there's free self parking. RV/bus/truck parking is available.
  • Is there a pool at Sunscape Puerto Vallarta Resort & Spa?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Sunscape Puerto Vallarta Resort & Spa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Sunscape Puerto Vallarta Resort & Spa?
    You can check in from 3 PM - 3 PM. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Sunscape Puerto Vallarta Resort & Spa?
    Yes, there are 5 onsite restaurants. Nearby restaurants include taco de Marlin (3-min walk), Tintoque (2 mi), and Benitto's Paninoteca Bar (2.1 mi).
  • Is there an onsite casino at Sunscape Puerto Vallarta Resort & Spa?
    No, this resort doesn't have a casino, but Vallarta Casino (5-min drive) is nearby.

Recent reviews

Good 7.4 From 350 reviews

Very Good 8.0
Hotel definitely needs a head chef. Needed to get to breakfast lunch and dinner as soon as they started the buffet or else the food would be cold. Waiters were a hit or miss. Don’t fall for the secrets free breakfast, that are selling timeshares. Room was upgraded so it was nice and spacious. It was always clean when we cam back. Staff was friendly
Mitzie, us3 night family trip
Very Good 8.0
The hotel is nice and most to all service was good,they could show new guest around to let them know what is all include in their stay. They also need to upgrade the hotel the pictures on the web to not match the actual look of the hotel when you get there.
JS, us4 night romance trip
Exceptional 10.0
Excellent customer service and will return for a second vacation
us3 night family trip
Good 6.0
Rude and annoying staff
We were excited to stay in a resort for the first time as a couple. When we arrived, they welcomed us to check in and took our luggage to “sanitize” in a room away from the check-in concierge. After checking in, a separate woman approached us telling us to sit with her to get some “coupons”. Having traveled for hours, we just wanted to get to our room and rest so I asked her if it was obligatory and she said yes. I thought this was ridiculous and realized this is their way to try and get you to buy things/ a timeshare with them. I told her to make it quick. The first thing she asked us was if we were approached by people inside airport selling tours and if we bought the deal. We told her no. She asked us 3 more times. It was rude and frustrating. She went on to tell us lies about crossing borders across states. Using fear to prevent us from leaving the resort. We are not new to Mexico. We grew up coming to Mexico and understand how to travel here safely. Her behavior was rude and it frustrated us very much to where we didn’t want to spend time at the resort. Multiple people during our stay approached us trying to sell stuff to us. This is not how we wanted to spend our two nights there. Although the room was very nice and super comfortable, we wouldn’t return nor recommend it to anyone. To be clear, the service staff such as waiters and gate personnel were great. They check your temperature coming in and out.
Alvaro, us2 night trip
Very Good 8.0
I did like you did not need to make reservations at the sit down restaurants. Nice beach. Could use an upgrade on the Buffett food.
us7 night family trip
Fair 4.0
To start with, the room was no ready for us, they didn’t even have the little fridge plugged in nor the bar was set up; the blankets and pillow cases were not clean, they smelled of sweat; the restaurants offered very poor quality meals, that if you were lucky because they didn’t have enough food. Very poor organization, it took people 45 minutes in line to get an egg for breakfast.
Maria, us2 night romance trip
Exceptional 10.0
Some things changed from when I stayed there the last time a few years ago. Like the turning down the bed in the evening and stocking the refrigerator daily and the first time they brought up a fruit tray after we arrived.
us4 night romance trip
Poor 2.0
Didnt like the check in progress asking too many question and trying to sell you tours and other things. .and one of the staff wasnt really friendly at check in. Rooms were small , closet door wouldn't shut. Refrigerator was making kind of loud noice iton didn't work , beds looks old , bathroom had rust ,mold and also didn't had a vent on it , had to leave door open so it wouldn't get suffecared on bathroom and mirror wouldn't get foggy . Pool closes at 8:00 pm too early . The only good thing was the service at food courts and good food..
us1 night family trip
Very Good 8.0
I like the location and especially the buffet restaurant on the beach close to the water.
ca14 night romance trip
Very Good 8.0
I did not like the shower was flooded I called for maintenance but it was the same problem
us4 night family trip

Sunscape Puerto Vallarta Resort & Spa