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All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico
1 room, 2 adults

Sunscape Puerto Vallarta - Optional All Inclusive

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
Blvd Francisco Medina Ascencio Km 3.5, Puerto Vallarta, JAL, 48333, Mexico

3.5-star beachfront resort with outdoor pool, near Cruise Ship Terminal
  • Free WiFi in lobby and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Food
Food is all right
Bar
Bar could improve

Sunscape Puerto Vallarta - Optional All Inclusive

from €109
  • Sun Club Deluxe Ocean View 2 Double Beds
  • Sun Club Deluxe Ocean View 1 King Bed
  • Deal Of the Day
  • Deluxe Family Kids Garden View
  • Deluxe Junior Suite Bay View King
  • Deluxe Junior Suite Bay View Double
  • Sun Club Romantic Suite Bay View
  • Sun Club Junior Suite Bay View
  • Sunclub Two Stories Suite Bay View
  • Sun Club Deluxe Romantic Suite Ocean Front
  • Deluxe Partial Ocean View King
  • Deluxe Partial Ocean View Double
  • Sun Club Romantic Suite Bay View with Terrace
  • Sun Club Two Stories Suite Bay View with Terrace
  • Breakfast Plan Deluxe Partial Ocean View King
  • Breakfast Plan Deluxe Partial Ocean View Double
  • Breakfast Plan Deluxe Family Kids
  • Breakfast Plan Deluxe Junior Suite Bay View Double

What’s around Sunscape Puerto Vallarta - Optional All Inclusive

Landmarks

  • In South Hotel Zone
  • Cruise Ship Terminal - 16 min walk
  • La Isla - 3 min walk
  • Plaza Caracol - 6 min walk
  • Playa Las Glorias - 17 min walk
  • Vallarta Casino - 33 min walk
  • Camarones Beach - 38 min walk
  • El Faro Lighthouse - 44 min walk

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 340 rooms

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Free self parking

  • RV/bus/truck parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • 5 restaurants
  • 4 bars/lounges
  • 2 beach bars
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa services on site
  • Playground on site
  • Scuba diving on site
  • Swim-up bar
  • Billiards or pool table
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at Sunscape Puerto Vallarta - Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Miniature golf
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Airport transfers

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sunscape Puerto Vallarta - Optional All Inclusive’s small print

Also known as

  • Sunscape Puerto Vallarta Resort All Inclusive
  • Sunscape Puerto Vallarta Resort Spa All Inclusive
  • Sunscape Resort All Inclusive
  • Sunscape Puerto Vallarta Resort Spa
  • Sunscape All Inclusive
  • Sunscape Puerto Vallarta
  • Sunscape Puerto Vallarta Resort Spa
  • Sunscape Puerto Vallarta Resort Spa All Inclusive
  • Sunscape Puerto Vallarta - Optional All Inclusive Resort
  • Sunscape Puerto Vallarta Resort Spa Optional All Inclusive
  • Sunscape Puerto Vallarta Resort
  • Sunscape Puerto Vallarta Incl
  • Sunscape Puerto Vallarta All Inclusive
  • Sunscape Puerto Vallarta Resort Spa
  • Sunscape Puerto Vallarta Resort All Inclusive
  • Sunscape Puerto Vallarta All Inclusive

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for MXN 200 per 24-hour period (1-device limit, rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sunscape Puerto Vallarta - Optional All Inclusive

  • Does Sunscape Puerto Vallarta - Optional All Inclusive offer free cancellation for a full refund?
    Yes, Sunscape Puerto Vallarta - Optional All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Sunscape Puerto Vallarta - Optional All Inclusive currently open?
    This property is closed from March 27 2020 to June 24 2020 (dates subject to change).
  • Is parking offered at Sunscape Puerto Vallarta - Optional All Inclusive?
    Yes, there's free self parking.
  • Is there a pool at Sunscape Puerto Vallarta - Optional All Inclusive?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Sunscape Puerto Vallarta - Optional All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Sunscape Puerto Vallarta - Optional All Inclusive?
    You can check in from 3 PM to 3 PM. Check-out time is noon.
  • Are there restaurants at or near Sunscape Puerto Vallarta - Optional All Inclusive?
    Yes, there are 5 onsite restaurants.

Recent reviews

Good 7.4 From 370 reviews

Exceptional 10.0
Good Times
The Sunscape Resort and Spa is definitely a place I would definitely return to. The service provided by staff is nothing short of a 5*. The excitement of the Entertainment Committee to get people involved is far reaching.( Super Bowl to Oscar Night to mention a couple ). Great Location and good vibes.
KENT, ca28 night trip
Poor 2.0
Not enough room to type out my whole bad review
The hotel grounds are kept in decent order. Nothing falling apart when you first walk in and they keep the gardens well-manicured. They only have 2 old elevators for the guests and during our stay one of them broke down for 2 days. The pictures online make the rooms look bigger and brighter than they actually are. Our room was dirty and felt quite old and run down. We were supposed to have an ocean view but it was really a view of a little slice of ocean and mostly the pool. The beds are very old and small with bad linens that didn't fit the bed well and no fitted sheets. Nothing cotton, just bad quality polyester to sleep in so you sweat like crazy in the sheets and wake up feeling pretty gross. The air conditioner for the room had a mind of its own. It would either be freezing cold or barely working. Our patio door was broken which made it difficult to shut and lock. Our bathroom sink clogged near the end of our stay so we had to brush our teeth etc. in the shower. The shower was full of mold and grime. The door in the bathroom was rotting at the bottom from the shower water splashing out onto it. The room doors slam so hard that you could hear the slamming every single time another guest went in or out of their room on the same floor as you. If it rains the entire common area of the hotel will be covered in soaking wet towels and buckets as the roof leaks everywhere. This is not an exaggeration. Literally almost the entire floor was covered with wet towels
ca12 night family trip
Exceptional 10.0
Lovely spot but our room overlooking the pool was loud at night. Also, there are lineups at all the eating places if you do not get there early enough.
Susan, ca10 night trip with friends
Good 6.0
Meh!
Nice grounds. Very picturesque. Bay rooms have a beautiful view. However maintenance needs to be done on rooms. Hugs gaps in doors leading to halls. Latch barely attached. Coffee in room, however no stir sticks or any sugar etc... Beds decent. Sofa bed stains on it. Had to ask for Ayers daily.Mexican buffet the best, world cafe buffet dinner was awful. Breakfast is def the best but super busy. Long waits for omelette and pancake station. Service also quite poor for coffee refills ect. Lots of families there. Drinks were unempressive. Often flat mixers... Most likely won't return not with so much choice in PV. Would stay closer to town so everything is walkable. Or in Neuvo at Riu. However it is cheap to grab bus from shopping centre next do to town centre.
ca4 night family trip
Exceptional 10.0
Great place, good location , friendly staff
my stay was great, they gave me the room i asked for, lovely view of the ocean, high up and quiet. staff is amazing, Manuel at bell desk, Miguel in ala carte on the beach, Ana the chef concierge , Food is good has enough option. nice to have 2 a la carte restaurant no reservation needed.
Yvonne, ca7 night trip
Good 6.0
Frustrated
Booked a deluxe ocean view with king bed...they put me in a 2 double bed room. And no ocean view..unless I went out on patio and looked left. Extremely dissapointed. They offered a king bed room..with even less of a view
us7 night trip

Sunscape Puerto Vallarta - Optional All Inclusive

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