Hotel Mura

Photo gallery for Hotel Mura

Primary image
Indoor pool
Indoor spa tub
Indoor spa tub
Standard Room, Balcony (Free Sauna & Steam Bath) | Balcony

Overview of Hotel Mura

Hotel Mura

3.0 star property
3-star hotel in Old Town Bansko with restaurant and bar/lounge

7.4/10 Good

10 verified guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Lounge area
  • Ski facilities
  • Restaurant
  • Bar
39 Glazne Str, Bansko, 2770
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Ski storage
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
For families
  • Free cots/infant beds
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Daily housekeeping

Choose dates to view prices

About this area

Getting around

  • Sofia (SOF) - 116 min drive

About this property

Hotel Mura

3-star hotel in the heart of Old Town Bansko
A free breakfast buffet, a garden and dry cleaning/laundry services are just a few of the amenities provided at Hotel Mura. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a massage. Be sure to enjoy a meal at the on-site international cuisine restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a steam room.
Other perks at this hotel include:
  • A front desk safe, luggage storage and a 24-hour front desk
  • A lift
  • Guest reviews say good things about the helpful staff and walkable location
Room features
All guest rooms at Hotel Mura include perks, such as separate sitting areas, as well as amenities, such as complimentary wireless Internet access and safes.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies, separate sitting areas and heating


Bulgarian, English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 73 rooms


  • Check-in time from 2:00 PM until 5:00 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge

What to do

  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Meeting room


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Ski storage


  • Safe-deposit box at front desk
  • Garden
  • Hot tub
  • Sauna
  • Steam room


  • Lift


  • Bulgarian
  • English
  • Russian

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Iron/ironing board

Sleep well

  • Single sofa bed
  • Free cot/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Special features


On-site venue – This restaurant specialises in international cuisine and serves breakfast and dinner.

Fees & policies

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).


This property accepts credit cards, debit cards and cash.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Hotel Mura Bansko
Hotel Mura
Hotel Mura Hotel
Hotel Mura Bansko
Hotel Mura Hotel Bansko

Frequently asked questions

Does Hotel Mura offer free cancellation for a full refund?
Yes, Hotel Mura does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Mura?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Mura?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Mura?
Sorry, there's no on-site parking at Hotel Mura.
What are the check-in and check-out times at Hotel Mura?
You can check in from 2:00 PM - 5:00 AM. Check-out time is noon.
What is there to do at Hotel Mura and nearby?
Have fun with nearby winter activities such as cross-country skiing and snowboarding. Relax in the hot tub or enjoy the use of other amenities, which include a sauna and a steam room. Hotel Mura also has a garden.
Are there restaurants at or near Hotel Mura?
Yes, there's an on-site restaurant that offers international cuisine. Nearby restaurants include Matsurev Han (4-min walk), Lovna Sreshta Tavern (5-min walk) and Franco cafe (5-min walk).
Does Hotel Mura have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Mura like?
Hotel Mura is in Old Town Bansko, a short 16-minute walk from Bansko Ski Resort. Travellers say that the area is walkable and ideal for skiing.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Jodie Ann, 1-night trip
Verified guest review

6/10 Good

The rooms need an upgrade. Smell bad, the towels are so used or bad washing machine. The spa is excellent and makes all money paid. We get a ticket for parking on front of the hotel. The receptionist said the parking is not free but didn’t mention we gonna get a fine if we leave the car there. We left one day earlier, but no refund or credit for that. The receptionist said that is not possible because our reservation was pre-paid! Instead we paid the fine. The breakfast is served until 9:30AM,to early for us to can enjoy the second day of this.
MIRELA, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Spa ideal and comfort without a lot of people
Ice and friendly staff especially the young lady from spa
3-night trip
Verified guest review

10/10 Exceptional

Mirjana, 6-night trip with friends
Verified guest review

6/10 Good

It is exactly what it is cheap . So what would you really expect.
7-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel with decent spa, breakfast and shuttle to the gondola
3-night trip
Verified Expedia guest review

10/10 Exceptional

ski trip
Overall it was great.
Jeffrey, 4-night trip
Verified guest review

10/10 Exceptional

Great hotel with good Jacuzzi and Sauna
It's a great 3 star hotel, all amenities are good. The Jacuzzi and sauna were amazing after a day of skiing. Very convenient located, just 3 minutes by car to the gondola. Close to the main street with restaurants at walkable distance. Very nice staff. We will definitely be back next year and stay here again.
Verified guest review

2/10 Poor

Drinias, 1-night trip
Verified guest review

2/10 Poor

Παλιό και υπερτιμημένο
Αντιεπαγγελματική και Θρασύτατη η συμπεριφορά της διευθύντριας του ξενοδοχείου. Υπάρχουνε σε ακτίνα 100 m πολύ καλύτερα ξενοδοχεία με καλύτερες παροχές και καλύτερη τιμή
Drinias, 1-night trip
Verified guest review