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Urban Alley Hotel

3-star hotel in Hanoi with restaurant and bar/lounge

  • Free WiFi
From
€19

Image gallery

  • Deluxe Twin Room, City View - Exterior
  • Deluxe Twin Room, City View - Exterior
  • Deluxe Triple Room, City View - Bathroom
  • Deluxe Twin Room, City View - Bathroom
  • Deluxe Twin Room, City View - Exterior
Deluxe Twin Room, City View - Exterior. Image 1 of 30.
1 / 30Deluxe Twin Room, City View - Exterior
26 Hoi Vu Street, Hoan Kiem District, Hanoi, 100000, Vietnam
8.6.Fabulous.
  • Room is big and lots of light thanks to nice windows! Location is good. Breakfast is fine…

    Sep 21, 2019

  • Lovely staff, great breakfast and really nice room, we were lucky enough to be upgraded!

    Apr 27, 2019

See all 74 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 20 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning

For families

  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Hoan Kiem
  • Hang Da Market - 3 min walk
  • Train Street - 4 min walk
  • Vietnamese National Tuong Theatre - 5 min walk
  • Hoa Lo Prison Museum - 7 min walk
  • Hang Gai Street - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Double Room
  • Deluxe Double Room, City View
  • Family Room
  • Deluxe Triple Room, City View
  • Deluxe Twin Room, City View

What’s around

Landmarks

  • In Hoan Kiem
  • Hang Da Market - 3 min walk
  • Train Street - 4 min walk
  • Vietnamese National Tuong Theatre - 5 min walk
  • Hoa Lo Prison Museum - 7 min walk
  • Hang Gai Street - 7 min walk
  • Hanoi Police Museum - 8 min walk
  • St. Joseph's Cathedral - 8 min walk
  • Hanoi War Museum - 10 min walk
  • Center International Trade Fair Hanoi I.C.E - 10 min walk
  • Lenin Park - 10 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 35 min drive
  • Hanoi Railway Station - 10 min walk
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Yen Vien Station - 10 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
See on map
26 Hoi Vu Street, Hoan Kiem District, Hanoi, 100000, Vietnam

At a glance

Hotel size

  • This hotel has 20 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Languages Spoken

  • English
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Children & extra bedsPay at property

  • Rollaway beds are available for USD 300000.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, JCB International, debit cards and cash.

Also known as

  • Urban Alley Hotel Hanoi
  • Urban Alley Hotel
  • Urban Alley Hanoi
  • Urban Alley Hotel Hotel
  • Urban Alley Hotel Hanoi
  • Urban Alley Hotel Hotel Hanoi

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Urban Alley Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Urban Alley Hotel.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - noon. Check-out time is 11:30 AM.
  • Yes, there's an onsite restaurant. Nearby restaurants include Xofa (3-min walk), Ngon villa Restaurant (4-min walk), and Mỹ Phồ (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 18 per vehicle one way.
  • Have fun during the warmer months with activities nearby such as cycling.
8.6.Fabulous.
  • 10.0.Exceptional

    Great and Quiet Centrally-Located Hotel

    This is the second time I've stayed at Urban Alley, and it was just as great as the first time. I really like that it's in a quiet but nice alley off a major road. It's easy walking distance to Hoan Kiem Lake as well as many great restaurants and cafes. The breakfast was super tasty and the staff very kind. Also maybe one of my favorite things about this hotel is the furniture in the room is all solid wood with wood flooring. It feels warm and inviting.

    Sarah K, 1 night trip, Mar 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very good place to stay at

    Good location, in an calm part of old town. Close to many good eating places. And very helpful and friendly crew!

    Torbjörn, 8 night family trip, Feb 3, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Bath room need attention . The bath curtain has mold. This should be replaced. It is just cost a few dollars. Bath towels are very old and should be replaced. It seem like the owner of the hotel is not doing a good job at keeping the hotel looked attractive for sustaining business for a long time.

    carl, 2 night family trip, Dec 5, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    In a nice alley but there are loud disco music 50 ft away from hotel Hotel need major renovation and in breakfast time. Is not buffet style but order off menu One feel like Oliver if you try to order item “May I had some more sir” They are not please to accommodate for order more Bathroom and window are dirty. My shower curtain rod was almost came off from the wall Hot water maker got stain inside Not worth to stay

    6 night trip, Oct 28, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Can’t fault it

    Can’t fault this hotel, staff are really friendly and the breakfast is cooked to order, the room is big, clean, the shower is great and the sit works.

    Mathew, 1 night trip, Aug 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great staff and hotel

    Amazing hotel and staff

    Mathew, 3 night trip, Aug 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff were excellent and arranged our transfers efficiently. Would definitely stay again.

    2 night romance trip, Jul 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The place was quiet, comfortable and i was given an upgraded room. Breakfast was nice and delicious. Thanks for the great service

    3 night trip, Jul 21, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Got off to a rough beginning--air conditioner did not work in our room, and they had no other rooms with two beds. However, the staff was very good, found us a room with a good air conditioner and put in an extra bed. It was comfortable enough that we did not change rooms even when they had a standard double-bed room.

    Robert, 2 night trip with friends, Jun 8, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    ハード面は良いとは言えませんが、スタッフの皆さんの対応は素晴らしく、朝食もとてもおいしくて快適な滞在でした。

    YU, 2 night trip, May 19, 2019

    Verified Expedia guest review

See all 74 reviews