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The Mermaid Inn

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Front of property
Standard Room, 1 Double Bed  | Individually decorated, individually furnished, desk, iron/ironing board
Twin Room | Individually decorated, individually furnished, desk, iron/ironing board
Family Room (for 5) | Individually decorated, individually furnished, desk, iron/ironing board
Individually decorated, individually furnished, desk, iron/ironing board

Overview of The Mermaid Inn

The Mermaid Inn

3.0 star property
3-star hotel in Rye with restaurant and bar/lounge

9.0/10 Superb

218 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free WiFi
  • Pet-friendly
  • Connecting rooms available
  • Restaurant
  • Bar
Map
Mermaid Street, Rye, England, TN31 7EY

Room options

About this area

What's nearby

  • Camber Sands - 23 min drive

Getting around

  • Rye Station - 4 min walk
  • Winchelsea Station - 8 min drive
  • Ashford Appledore Station - 10 min drive

Restaurants

  • Fletcher's - 2 min walk
  • Simply Italian - 3 min walk
  • The Apothecary - 3 min walk
  • The Union Inn - 3 min walk
  • Hayden's - 4 min walk

About this property

The Mermaid Inn

The Mermaid Inn is a great choice for a stay in Rye. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travellers say good things about the helpful staff and bar.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Property amenities

Food and drink

  • Free full breakfast each morning 8 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 1420
  • Terrace

Accessibility

  • Assistive listening devices available
  • Upper floors accessible by stairs only

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

On-site venue – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Fees & policies

Pets

  • Pets are allowed for an extra charge of GBP 5 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

This property accepts credit cards. Cash is not accepted.

Also known as

Mermaid Inn Rye
Mermaid Inn
Mermaid Rye
Mermaid Hotel Rye
The Mermaid Hotel Rye
The Mermaid Inn Rye
The Mermaid Inn Hotel
The Mermaid Inn Hotel Rye

Frequently asked questions

Does The Mermaid Inn offer free cancellation for a full refund?
Yes, The Mermaid Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Mermaid Inn?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Mermaid Inn?
Yes, dogs are welcome. There's a charge of GBP 5 per pet, per night.
Is parking offered on site at The Mermaid Inn?
Sorry, there's no on-site parking at The Mermaid Inn.
What are the check-in and check-out times at The Mermaid Inn?
You can check in from 2:00 PM - midnight. Check-out time is noon.
Are there restaurants at or near The Mermaid Inn?
Yes, there's an on-site restaurant that offers British cuisine. Nearby restaurants include Simply Italian (3-min walk), The Apothecary (3-min walk) and The Union Inn (3-min walk).
What's the area around The Mermaid Inn like?
The Mermaid Inn is a short 4-minute walk from Rye Station and 4 minutes' walk from Rye Castle Museum.

Overall score and ratings

9.0

Superb

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Exceptional

We loved our stay in this unique place. The staff was warm and welcoming and very accommodating and the surrounding area was gorgeous to wander. Given the age of the Inn, the facilities are excellent, although an upgrade in the bathroom, especially the shower, would be nice. Overall though, I highly recommend this wonderful, historic, and charming place!
Carolyn, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Anthony, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointing and overpriced.
Check in was chaos with our room not ready and different excuses being made. You will be allocated an inferior room with fake beams and tatty modern furniture in an annexe if you don’t specify the exact room you want ( but be charged the same price ) Parking is very tight , we were glad we took our older car. Our bathroom was little more than a broom cupboard with a pokey cubicle and no water pressure. Any ghostly activities are more likely to be other people snoring , plumbing issues or the battery dying in your smoke detector. Food here is pretty awful , very limited choice for breakfast . Bar meals only in the evening due to lack of staff. No nice finishing touches or attention to detail we get in similar priced hotels elsewhere. It’s a beautiful old hotel let down by poor management relying on the character of the place to fill it .
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mrs Jennifer S, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lady julie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Jeanette, 2-night trip
Verified Hotels.com guest review