Guests
All properties in Tulum, Tulum, Quintana Roo, Mexico

Mestizo Gallery

3.5-star hotel with indoor pool, near Tulum Mayan Ruins

  • Free cooked-to-order breakfast, free WiFi, and free parking

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Indoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 90.
1 / 90Outdoor Pool
Av. Coba Mz 36 Lt 4 y 5, Tulum, 77780, QROO, Mexico
9.2.Superb.
  • muy bien ubicado, bueno precio, desayuno sabroso, check in lento, pero todos muy amables…

    Jun 21, 2021

  • Nice place to stay! Clean, friendly staff, delicious breakfast. I will return again!!

    Apr 24, 2021

See all 186 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Dining options
Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 25 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Spa services

For families

  • Children's pool
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Tulum City Center
  • Tulum Mayan Ruins - 35 min walk
  • Gran Cenote - 42 min walk
  • Playa Paraiso - 2.7 mi / 4.4 km
  • Cenote Manatí - 6.2 mi / 10 km
  • Xel-Há Park - 10.4 mi / 16.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, Private Bathroom
  • Family Room, 2 Queen Beds, Ensuite
  • Premier Room, 1 Bedroom, Ensuite

Location

Av. Coba Mz 36 Lt 4 y 5, Tulum, 77780, QROO, Mexico
  • In Tulum City Center
  • Tulum Mayan Ruins - 35 min walk
  • Gran Cenote - 42 min walk

What’s around

Landmarks

  • In Tulum City Center
  • Tulum Mayan Ruins - 35 min walk
  • Gran Cenote - 42 min walk
  • Playa Paraiso - 2.7 mi / 4.4 km
  • Cenote Manatí - 6.2 mi / 10 km
  • Xel-Há Park - 10.4 mi / 16.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 104 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 25 rooms

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Free offsite parking nearby

Payment types at the property

American ExpressMastercardVisa

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Children's pool
  • Spa services on site
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Rooftop terrace
  • Garden
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

El Suspiro - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Mestizo Gallery Hotel Tulum
  • Mestizo Gallery Hotel
  • Mestizo Gallery Tulum
  • Mestizo Gallery
  • Mestizo Gallery Hotel
  • Mestizo Gallery Tulum
  • Mestizo Gallery Hotel Tulum

Optional extras

Airport shuttle service is offered for an extra charge

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mestizo Gallery does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking.
  • Yes, there's an indoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 3 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, El Suspiro offers Mexican cuisine. Nearby restaurants include Sale & Pepe (3-min walk), El Vegetariano (4-min walk), and El Asadero (7-min walk).
  • Yes, an airport shuttle is available.
  • Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include spa services and a garden.
9.2.Superb.
  • 10.0.Exceptional

    I loved everything, service was the best.

    5 night family trip, Apr 22, 2021

    Verified Expedia guest review

  • 6.0.Good

    No hot water

    Cold water the whole time. Got stomach flu from the food

    4 night trip, Apr 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Tulum Mexico Stay

    The stay was great. Staff was amazingly friendly and attentive. Not updated but very, very clean. I would definitely stay again.

    Dennis, 5 night trip with friends, Mar 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    My Tulum Stay

    The stay was great. Staff were amazing. And food was top notch. The hotel has an traditional type of feel.

    Dennis, 2 night trip with friends, Mar 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The lobby/ restaurant was beautiful and the rooms were clean and cool.

    4 night trip, Mar 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    I really enjoyed the layout of this hotel. Very comfortable and clean. The hotel is a bit further from Tulum Centro but is in walking distance. The breakfast was outstanding. I would stay here just for the awesome breakfast! We also had a fabulous server for breakfast. Great value

    3 night family trip, Mar 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This place is amazing. Staff was great. Very centrally located. Restaurant onsite is amazing. Definitely staying here again.

    2 night family trip, Mar 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Super friendly staff and comfortable rooms

    The staff is friendly and the free breakfast is a lot of delicious Mexican food. They offer a free drink when you arrive. I chose Piña Colada, but they have more choices. The place is clean, close to downtown, the archeological zone of Tulum, nightlife, supermarket, convenience stores, and restaurants. Furniture looks new, there is AC, TV, fast wifi and a small refrigerator. and the bends are comfortable. I absolutely will come back.

    Marco, 2 night trip, Feb 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Close to everything! You can walk to great restaurants every night. Rent a scooter and you are a few minutes from the beach and cenotes. Rent a bike and you can still cruise to the beach. The breakfast is delicious. The staff was helpful. This place was cuter than the pictures made it look. I'd stay here again.

    7 night romance trip, Jan 27, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Nice place for a nice price

    The place makes you feel like you are really in Mexico. It's close to a lot of places to eat. They did not have bikes as said in ad, I only saw one that was working and it was three of us, but like I said we were able to walk to a lot of stuff. The breakfast was good and plentiful.

    Christine, 1 night trip with friends, Jan 17, 2021

    Verified Hotels.com guest review

See all 186 reviews