West Bay Colonial

Photo gallery for West Bay Colonial

Primary image
Beach nearby, white sand, sun-loungers, beach umbrellas
Beach nearby, white sand, sun-loungers, beach umbrellas
Outdoor pool
Outdoor pool

Overview of West Bay Colonial

West Bay Colonial

3.0 star property
3-star beach hotel with outdoor pool, near West Bay Beach

8.4/10 Very good

106 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
Map
W Bay Rd, Roatan, Islas de la Bahia
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and pool bar
  • Outdoor pool
  • Beach umbrellas
  • Beach sunloungers
  • Room service
  • Babysitting
  • Airport shuttle
  • Terrace
  • Garden
  • Laundry service
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • West Bay Beach - 3 min walk
  • Tabyana Beach - 1 min drive
  • Half Moon Bay Beach - 11 min drive
  • Sandy Bay Beach - 15 min drive
  • Roatan Institute for Marine Sciences - 19 min drive
  • Mahogany Beach - 42 min drive

Getting around

  • Roatan (RTB-Juan Manuel Galvez Intl.) - 28 min drive
  • Utila (UII) - 22.1 miles/35.5 km
  • Airport shuttle (surcharge)

About this property

West Bay Colonial

Placing you 0.2 mi (0.3 km) from West Bay Beach and 3.3 mi (5.3 km) from Half Moon Bay Beach, West Bay Colonial offers an airport shuttle (available 24 hours) for USD 25 per vehicle. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the pool bar. Other features include a terrace and a garden. The pool and helpful staff get good marks from fellow travellers.

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 10 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7 AM - 10 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:30 AM–9:30 AM
  • Restaurant
  • Poolside bar
  • Room service (limited hours)

Taking the kids

  • Supervised childcare (surcharge)

What to do

  • Beach nearby
  • Bike rentals nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Zip-lining nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Beach sunloungers
  • Beach umbrellas

Facilities

  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in regional cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Policies

This property does not have lifts.

This property accepts credit cards. Cash is not accepted.

Also known as

West Bay Colonial Hotel
West Bay Colonial
West Bay Colonial Suites Roatan, Bay Islands, Honduras
West Bay Colonial Hotel
West Bay Colonial Roatan
West Bay Colonial Hotel Roatan

Frequently asked questions

Overall score and ratings

8.4

Very good

8.8/10

Cleanliness

8.9/10

Staff & service

7.2/10

Amenities

8.3/10

Property conditions & facilities

6.9/10

Eco-friendliness

4/10 Fair

Do not go to this place, is not good.
First, the hotel is in a great location but I do not recommend this place. They advertise things we did not get. I went with my husband and my whole family. All of our rooms were mixed ups. When I did the reservation I reserved a room with a king bed for my husband and I, instead we got a doble bed room. All the outlets on our room did not worked. When my husband plugged in his phone it burned the charger and then nothing work. We did not have tv and we weren't able to use our laptops because the plugs did not work. We complain and wanted to talked to the manager but all they wanted to do is move us up to another room. A floor above us. We weren't able to use the pool because they were cleaning it, but we saw a some guys cleaning for like 15 minutes every day. We never use the pool. We had our reservation paid like a month in advance they should have the pool ready for their guess. There were other things I can't remember now but do not go to this place. Is not good. We weren't the only guests complaining other people were complaining as well. They just say that the manager will be there the next day but nothing.
Karina, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

It was great
Jaera, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were all wonderful helpful and pleasant to deal with. They all went out of their way to make sure my stay was Great.
bernard, 13-night trip
Verified Expedia guest review

8/10 Very good

Close to beach. A small grocery and medical center across the street. Offered 3 different breakfast choices. They only provided one bath towel per person and 1 hand towel for the room. Beach towels were available but were smaller than the bath towels.
Nanett, 7-night family trip
Verified Orbitz guest review

10/10 Exceptional

Eric, 3-night trip
Verified Expedia guest review

4/10 Fair

Hotel seems to be going bankrupt and is for sale
It's really sad to write what I will write here, but that's the truth for my stay, together with my wife and daughter. It's very unfortunate as the location is terrific, walking distance to one of the most beautiful beaches in Roatan and the hotel room had a decent size. But that was it... The first impression was pretty bad as the guy who did our check in was not professional or nice at all. Then he took us to the wrong room, for which I had to complain and we were moved to a room with an additional bed on the 3rd floor (for my daughter). Word of caution here, there are no elevators in this hotel. After sleeping there for 1 night, we realized my bed had bed bugs, as my wife was bitten all over her legs. The linen and curtains were dirty (see pictures). The room itself was not properly clean and didn't have a safe, so, we decided to leave a "DO NOT DISTURB" sign during our entire stay. In the bathroom, it seems you have to guess how to have hot water as there are 3 faucets but they are not labeled... the bathroom sink was also full of stain. Many towels were dirty and one that I got had a hole on it (pic). The room doesn't have a small fridge. The hotel itself seems to be falling apart (see picture of the door towards the balcony). Last but not least, I found out the hotel is for sale (in the Real Estate Agency in front of it).
Marlon, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

My room was not clean, the bed sheets long black hair al over and found a cockroach under my pillow
Ana, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Alfredo, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Bad Experience
Unfortunately, we had a very bad experience at West Bay Colonial. We (as well as most of the rooms) did not have hot water. Our room also had extremely poor water pressure. There was no safe in the room (is this seriously not a standard when traveling?!) and the room did not have a fridge. When I explained that we had a medicine concern that needed to be refrigerated, nothing was done. We were there from Nov 1 to Nov 5 and never did get our hot water or pressure fixed, although we were promised SEVERAL times that it was fixed and maintenance confirmed it-which was 100% not true. The wifi was weak and mostly did not work. The beds were hard and rolled without being able to lock them in place. One of the pillows we were given was just chunks for fluff and open space-completely unacceptable. There was not a chair in the room to sit on. We had about 30 friends staying with us at this resort so we know other rooms did not have hot water either. One room was even so bad that they did not have hot water, the toilet would not flush, and the room actually flooded. It did not get fixed, so they had to switch rooms. The owner admitted he is selling the building, and it was obvious that they did not want to invest any other funds to fix things. We were supposed to continue our stay there from Nov 5-Nov 10, but we could not stand it and paid for another hotel. They denied our claim to cancel the 2nd portion of the stay. Very very disappointing. Would not stay again.
5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 1-night trip
Verified Expedia guest review