Águas Palace Hotel

Photo gallery for Águas Palace Hotel

Primary image
View from room
View from room
Individually decorated, desk, blackout curtains, iron/ironing board
Individually decorated, desk, blackout curtains, iron/ironing board

Overview of Águas Palace Hotel

Águas Palace Hotel

3.0 star property
3-star Petrolina hotel with restaurant

6.8/10 Good

69 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Restaurant
  • 24/7 front desk
Map
Rua Governador Eraldo Gueiros, 83 A, Centro, Petrolina, PE, 56304-580
Main amenities
  • 70 guestrooms
  • Daily housekeeping
  • Restaurants
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
For families
  • Children stay free
  • Fridge
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Fogo Island - 1 min drive
  • Petrolina Waterfront Square - 2 min drive
  • Sao Francisco River Park - 2 min drive

Getting around

  • Petrolina (PNZ-Senador Nilo Coelho Intl.) - 18 min drive

About this property

Águas Palace Hotel

Águas Palace Hotel is a great choice for a stay in Petrolina. Free perks include WiFi and self-parking. Other highlights include a terrace, and rooms offer 24-hour room service and LCD TVs. Fellow travellers like the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from noon until noon
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free on-site self-parking
  • On-site parking is limited (max. 7 spaces per unit)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • 24-hour room service

Taking the kids

  • Children stay free

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1998
  • Terrace

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility

Languages spoken

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains

What to enjoy

  • Individually decorated

Freshen up

  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and staff at the property wear personal protective equipment.

Policies

This property accepts credit cards.

Also known as

Águas Palace Hotel Petrolina
Águas Palace Hotel
Águas Palace Petrolina
Águas Palace
Aguas Palace Hotel Petrolina, Brazil
Águas Palace Hotel Hotel
Águas Palace Hotel Petrolina
Águas Palace Hotel Hotel Petrolina

Frequently asked questions

Overall score and ratings

6.8

Good

7.0/10

Cleanliness

7.3/10

Staff & service

5.6/10

Amenities

6.5/10

Property conditions & facilities

6.3/10

Eco-friendliness

8/10 Very good

Josivaldo, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Kesley, 1-night trip
Verified Hotels.com guest review

6/10 Good

Cordialidade dos funcionários fizeram a diferença, pois o hotel não tem boa infraestrutura. Quando entrei no meu quarto a primeira vez o chão estava sujo e não tinha toalhas no banheiro. Quando solicitei me forneceram somente 1 que não foi reposto quando a moça foi lá no quarto arrumar. Café da manhã estava OK
Jefferson Rodrigues da, 3-night business trip
Verified Expedia guest review

6/10 Good

carolina, 1-night trip
Verified Hotels.com guest review

6/10 Good

Não recomendo.
O local é bem limpo e bonito, mas eu não recomendaria. A cama era ruim e as janelas do sétimo andar bateram a noite inteira por conta do vento. Fora que, de manhã cedo, mais pancadas de porta como se alguém tivesse deixado uma porta aberta.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Angelü, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mário, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ricardo, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

gerlanio, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Atendimento agradável, porém o ar-condicionado não funcionava muito bem.frigobar não funcionava, faltou toalha , porém o café da manhã ótimo
Anderson, 2-night trip
Verified Hotels.com guest review