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1 room, 2 adults

The Citadel by Pillow

3-star3 stars
Great for familiesThis property has good facilities for families.
Calle Espejo 2, piso 2, Madrid, Madrid, 28013, Spain

3-star hostal within walking distance of Plaza Mayor
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 113 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • The building was a little hard to find. The inside hallway and corridors need a redo .…Apr 23, 2017
  • Really friendly and helpful staff, great location...unfortunately that's about it when it…Nov 14, 2019

The Citadel by Pillow

from €60
  • Standard Double Room, 1 Double or 2 Twin Beds
  • Superior Double Room
  • Triple Room
  • Double Room (Interior)

What’s around The Citadel by Pillow


  • In Centro
  • Plaza Mayor - 5 min walk
  • Almudena Cathedral - 7 min walk
  • Puerta del Sol - 7 min walk
  • Royal Palace - 7 min walk
  • Gran Via Street - 8 min walk
  • Plaza de España - 10 min walk
  • El Rastro - 13 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 26 min drive
  • Madrid Principe Pio Station - 19 min walk
  • Madrid Recoletos Station - 26 min walk
  • Madrid Atocha Station - 26 min walk
  • Opera Station - 3 min walk
  • Sol Station - 8 min walk
  • Callao Station - 8 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts


  • 10 rooms
  • Arranged over 1 floor


  • Check-in time 2 PM-10 PM
  • Check-out time is 11 AM
There is no front desk at this property. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle *


  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the hostel

  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Languages Spoken
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping

The Citadel by Pillow’s small print

Also known as

  • Citadel Pillow Hostel Madrid
  • The Citadel by Pillow Madrid
  • The Citadel by Pillow Hostal Madrid
  • Citadel Pillow Hostel
  • Citadel Pillow Madrid
  • Citadel Pillow
  • Citadel Pillow Hostal Madrid
  • Citadel Pillow Hostal
  • The Citadel by Pillow Hostal


Guests must contact this hotel in advance to reserve a crib (infant bed). Please contact the office using the information on the reservation confirmation received after booking.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Late check-out can be arranged for an extra charge of EUR 10 (subject to availability)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 138 reviews

Very Good 8.0
The staff (Elena) were extremely attentive to us and very nice. The hotel is located in a perfect spot to venture out to some of Madrid's top destination. Would definitely stay here again
Marcos, us3 night trip
Good 6.0
ine for the price, good location to the center.
Hard to find by taxi. No real reception or place to relax other than the quite small room. Shower had nice water pressure but would not have worked for overweight people.
Lauren, us2 night trip
Very Good 8.0
Guillermo, mx2 night trip with friends
Poor 2.0
Not a good hotel for the price.
Ana I., usRomance trip
Very Good 8.0
Great location in Old City.
Great location in the Old City near the Opera Square. Up 2.5 flights of stairs, but does have a small elevator. Comfortable bed and room. Typical small European bathroom. Good amenities. Would recommend to others.
Weldon, caRomance trip

The Citadel by Pillow

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