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All properties in Mexico City, Mexico
1 room, 2 adults

Hotel Carlota

3.5-star3.5 stars
Rio Amazonas No. 73, Col. Cuauhtemoc, Mexico City, CDMX, 06500, Mexico

Boutique hotel with outdoor pool, near Paseo de la Reforma
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
  • Really a beautiful hotel and friendly staff! The food is delicious and the location is…Mar 12, 2020
  • The hotel is very nice and trendy since it's a boutique hotel, however, there are some…Mar 3, 2020

Hotel Carlota

from €88
  • Standard Room
  • Suite

What’s around Hotel Carlota

Landmarks

  • In Reforma
  • Paseo de la Reforma - 1 min walk
  • The Angel of Independence Monument - 10 min walk
  • Monument to the Revolution - 16 min walk
  • Chapultepec Park - 24 min walk
  • Alameda Central - 31 min walk
  • Museo Nacional de Antropologia - 34 min walk
  • Palacio de Bellas Artes - 36 min walk

Getting around

  • Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 24 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 59 min drive
  • Mexico City Buenavista Station - 3 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 15 min drive
  • San Cosme Station - 17 min walk
  • Cuauhtemoc Station - 20 min walk
  • Insurgentes Station - 20 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 35 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival. Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • 2 per room (up to 29 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking

Offsite

  • Area shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator
  • Designated smoking areas
  • Library
Accessibility
  • Accessible bathroom
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Hotel Carlota’s small print

Also known as

  • Hotel Carlota Mexico City
  • Hotel Carlota
  • Carlota Mexico City
  • Hotel Carlota Hotel
  • Hotel Carlota Mexico City
  • Hotel Carlota Hotel Mexico City

Policies

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Pet deposit: MXN 1000.00 per stay

Optional extras

Breakfast costs between MXN 290 and MXN 400 per person (approximately)

Pets are allowed for an extra charge of MXN 0 per accommodation, per stay

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Carlota

  • Is there a pool at Hotel Carlota?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Carlota?
    Yes, pets are welcome, with a limit of 2 per room and maximum weight of 29 lbs per pet. There's a charge of MXN 0 per accommodation, per stay, and there's also a deposit of MXN 1000.00 per stay.
  • Is parking offered at Hotel Carlota?
    Yes, there's free self parking.
  • Is airport shuttle service offered by Hotel Carlota?
    Yes, an airport shuttle is available.
  • What are the check-in and check-out times at Hotel Carlota?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Hotel Carlota?
    Yes, there's an onsite restaurant that serves local cuisine.

Recent reviews

Very Good 8.4 From 162 reviews

Good 6.0
Good and bad - depends on what you are looking for
I guess this a boutique hotel. As usual, the service was great, but the same can be said about anything in Mexico City. Service is always top-notch. The bad: Walls are very thin, the bed is way too low, there is no functional elevator, people smoke in the hallways, no integration between the restaurant and front desk and no gym. The good: If you are a hipster looking for such type of experience, this is a great place to stay. By looking around my fellow guests, this really seems to be clientele. If you are a cranky old person like me and all you want is peace and quiet after a day of bouncing around the gorgeous but chaotic Mexico City, this isn't a great fit. Don't get me wrong, it is far from a flea-infested place with rude people that I have stayed over my 30 years of being a roadwarrior. The front desk was always very kind and cordial, the bell boy was excellent, the food is terrific. But the facilities aren't what a business person needs. There is a really "cool" open area with an infinity pool and bar area with seating room for a few people overlooking the pool. There are also some other well-appointed rooms opposite the pool where. By the way, one side of the pool is acrylic. I guess you can judge for yourself if this is good or not :) I personally don't do public pools. so for me it is of little use. Unlike other cheaper hotels ($120 a night in Mexico City isn't cheap, but it is for gringo standards), rooms have heating and A/C.
Pedro, us3 night business trip
Very Good 8.0
El diseño del hotel es lo que resalta. Sus cuartos son muy cómodos y hay para diferentes tipos de viajeros. El problema es el ruido del hotel. En el cuarto de escucha desde el primer momento que empiezan a limpiar y cocinar en el hotel, ya que los cuartos dan hacia esa ubicación y es un diseño abierto. En el cuarto hay tapones para los oídos, los cuales ayudan, pero tampoco es lo ideal.
Gabriela, mx2 night romance trip
Good 6.0
The hotel is clean and very well located, but the music/client noise in the restaurant kept me up at night and the food from the restaurant was not great. Also, the wifi in the room was basically unusable because the signal was so weak. I will not stay here again.
us3 night business trip
Very Good 8.0
A beautiful hotel in a top spot
We had an amazing stay at Hotel Carlota. It's a beautiful hotel, in a great safe location. The staff are wonderful and the restaurant is fantastic. The most comfortable beds! Amazing amenities and mini-bar, and some great food within walking distance as well. (would recommend Koku sushi & balboa italian) The only issue we had on our last night, was a function at the pool/bar, with music going late into the evening. The room wasn't very sound-proof from the event, which made the nights sleep not so great. The music was turned down by 11pm, we had an early start the next day.
Richard, au5 night trip
Very Good 8.0
All good but bad noise isolation
Valentina, us2 night trip
Exceptional 10.0
Best hotel to rest, drink and then party downtown
Amaziiiing!!!!!! Live their bar
Fernando, mx1 night romance trip
Exceptional 10.0
We loved it! Very chic, great service, great restaurant, great location. 10/10.
Jose, us4 night trip
Good 6.0
It was very loud and we were in a room right next to the stairs. I could hear every step anyone took.
us1 night romance trip
Exceptional 10.0
Excellent place!
BERTHA, us2 night romance trip
Very Good 8.0
Potential to be better
The food was great but inconsistent
us5 night romance trip

Hotel Carlota

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