Overall an excellent stay! We stayed 6 nights - first two with family then the remainder just my fiancé and I. Service was great and friendly. The hotel is apartment style, but there is reception and cleaning daily.
They have a stocked kitchen and laundry should it be required. Fresh pastry, eggs, bacon, bread, and more is included in the price — all you have to do is cook. The room was a good size with a balcony. No tv in room — but WiFi was good and just streamed Netflix, etc.
The apartment and lounge areas are roomy and well decorated.
The neighborhood is fantastic. Right in the center of things and good for tourists. Safe, metro nearby, lots of restaurants and shopping.
Lastly, the staff is very friendly, helpful, and laid back. I would recommend to anyone going to Lisbon!