Tsai Hotel and Residences

Photo gallery for Tsai Hotel and Residences

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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Tsai Hotel and Residences

Tsai Hotel and Residences

3.0 star property
3-star hotel with 2 restaurants, near Ayala Center

7.8/10 Good

188 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Restaurant
  • 24/7 front desk
  • Laundry facilities
Map
11 Wilson St., Lahug, Cebu, 6000
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Room service
  • 2 coffee shops/cafes
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Concierge services
  • Luggage storage
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Lahug
  • Ayala Center - 29 min walk
  • SM City Cebu - 38 min walk
  • Waterfront Cebu City Casino - 2 min drive
  • Fuente Osmena Circle - 11 min drive
  • SM Seaside City Cebu - 22 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 37 min drive

About this property

Tsai Hotel and Residences

3-star hotel in the heart of Lahug
At Tsai Hotel and Residences, you can look forward to a terrace, 2 coffee shops/cafes and dry cleaning/laundry services. Enjoy brunch and more at the two on-site restaurants. Stay connected with free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), newspapers in the lobby and concierge services
  • A 24-hour front desk, luggage storage and a lift
  • A front desk safe
  • Guest reviews say good things about the overall value, helpful staff and walkable location
Room features
All guest rooms at Tsai Hotel and Residences include comforts, such as air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11 AM
  • 2 restaurants
  • 2 coffee shops
  • Room service

Travelling with children

  • Children stay free

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages

  • English
  • Filipino

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Tazza cafe & Patisserie – This coffee shop serves breakfast, lunch and dinner.
Burrow unlimited chicken – This bistro serves brunch and dinner. Open selected days.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of PHP 250 for adults and PHP 250 for children (approximately)

Children & extra beds

  • Rollaway beds are available for PHP 750.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property accepts credit cards and cash.

Also known as

Tsai Hotel Cebu
Tsai Hotel
Tsai Cebu
Tsai Hotel and Residences Cebu
Tsai Hotel and Residences Hotel
Tsai Hotel and Residences Hotel Cebu

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Tsai Hotel and Residences?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Tsai Hotel and Residences?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Tsai Hotel and Residences?
Sorry, there's no on-site parking at Tsai Hotel and Residences.
What are the check-in and check-out times at Tsai Hotel and Residences?
You can check in starting at 2:00 PM. Check-out time is noon.
Is there an on-site casino at Tsai Hotel and Residences?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (15-min walk) is nearby.
Are there restaurants at or near Tsai Hotel and Residences?
Yes, there are 2 on-site restaurants. Nearby restaurants include Jollibee (4-min walk), AA BBQ (5-min walk) and Golden Cowrie (7-min walk).
What's the area around Tsai Hotel and Residences like?
Tsai Hotel and Residences is in Lahug, a short 15-minute walk from Waterfront Cebu City Casino. Travellers recommend the hotel for its walkable location.

Overall score and ratings

7.8

Good

8.1/10

Cleanliness

8.1/10

Staff & service

7.5/10

Amenities

7.5/10

Property conditions & facilities

6.0/10

Eco-friendliness

10/10 Exceptional

Very good and I will comeback again.
Lillibeth, 18-night family trip
Verified Hotels.com guest review

6/10 Good

Poor internet was an issue. Need to check their drainage system. I booked a room for some friends. They told me the drainage was clogged up as they showered it would fill up with water.
Gary, 5-night trip with friends
Verified Expedia guest review

8/10 Very good

Troy, 1-night trip
Verified Hotels.com guest review

2/10 Poor

MaMIraluna, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Short but sweet
Great stay. Next time I’ll stay longer
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Santiago, 1-night trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Great place to stay for a while, the toilet space is a bit bigger. Over all its great!
2-night family trip
Verified Expedia guest review

6/10 Good

Jerico, 2-night business trip
Verified Hotels.com guest review