Arenal Observatory Lodge & Spa

Photo gallery for Arenal Observatory Lodge & Spa

Primary image
Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Balcony

Overview of Arenal Observatory Lodge & Spa

Arenal Observatory Lodge & Spa

3.0 star property
Family-friendly lodge with spa, near Arenal Volcano National Park

9.4/10 Exceptional

538 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
Map
22 km Oeste de la Fortuna de San Carlos, 1.7 km del Volcán Arenal, La Fortuna, Alajuela, 21007
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Children's pool
  • Spa tub
  • 2 meeting rooms
  • Airport shuttle
  • Area shuttle
  • Terrace
  • Garden
  • Library
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Playground on site
  • Private bathroom
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Lake Arenal - 14 min drive
  • Arenal Volcano National Park - 17 min drive
  • Arenal Volcano - 40 min drive
  • La Fortuna Waterfall - 46 min drive

Getting around

  • La Fortuna (FON-Arenal) - 47 min drive
  • San Jose (SJO-Juan Santamaria Intl.) - 152 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Arenal Observatory Lodge & Spa

3-star family-friendly lodge in the mountains
Arenal Observatory Lodge & Spa is located close to Arenal Volcano National Park, and provides free cooked-to-order breakfast, a round-trip airport shuttle and a terrace. Active travellers can enjoy ecotours, hiking/biking trails and horse riding at this lodge. Treat yourself to a facial, a body scrub or a body wrap at Observatory Spa, the on-site spa. The on-site family restaurant, El Jilguero, features international cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and a playground.
Other perks at this lodge include:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • An area shuttle, a table tennis table and a front desk safe
  • Table football, tour/ticket information and smoke-free property
  • Guest reviews say great things about the pool and location
Room features
All 48 rooms boast comforts, such as laptop-compatible safes.
More amenities include:
  • Bathrooms with eco-friendly toiletries and showers
  • Private gardens, LED light bulbs and free infant beds

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 48 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 10 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 10 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (aged 8 years old and younger) stay free per registered adult when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7 AM–9 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay free
  • Children's pool
  • Playground
  • Pool gate

What to do

  • Ecotours
  • Hiking/biking trails
  • Horse riding/hire
  • Table football
  • Ping pong
  • Bike rentals nearby
  • Cave exploring nearby
  • Kayaking nearby
  • Zip-lining nearby
  • Hot springs nearby
  • Fishing nearby

Working away

  • 2 meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • No lift (single-level property)
  • Well-lit path to entrance
  • Pool access ramp on site

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Ceiling fan
  • Coffee/tea maker
  • Window screens

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Garden

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • LED light bulbs

Special features

Spa

Observatory Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Dining

El Jilguero – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 170.00 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

Arenal Observatory Lodge La Fortuna
Arenal Observatory Lodge
Arenal Observatory La Fortuna
Arenal Observatory
Arenal Observatory Hotel La Fortuna De San Carlos
Arenal Observatory & Fortuna
Arenal Observatory Lodge & Spa Lodge
Arenal Observatory Lodge & Spa La Fortuna
Arenal Observatory Lodge & Spa Lodge La Fortuna

Frequently asked questions

Does Arenal Observatory Lodge & Spa offer free cancellation for a full refund?
Yes, Arenal Observatory Lodge & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Arenal Observatory Lodge & Spa?
As of 20 August 2022, prices found for a 1-night stay for 2 adults at Arenal Observatory Lodge & Spa on 1 September 2022 start from €144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Arenal Observatory Lodge & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Arenal Observatory Lodge & Spa?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Arenal Observatory Lodge & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Arenal Observatory Lodge & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Arenal Observatory Lodge & Spa?
Yes, an airport shuttle is available. The charge is USD 170.00 per vehicle one way.
What are the check-in and check-out times at Arenal Observatory Lodge & Spa?
You can check in from 3 PM - 10 PM. Check-out time is noon.
What is there to do at Arenal Observatory Lodge & Spa and nearby?
Have fun with on-site activities such as horse riding and hiking. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Arenal Observatory Lodge & Spa also has an outdoor pool and a garden.
Are there restaurants at or near Arenal Observatory Lodge & Spa?
Yes, El Jilguero offers international cuisine. Nearby restaurants include Pizza John Jardín Escondido (4.4 mi), El Novillo Del Arenal (6.9 mi) and Altamira (9.4 mi).
Does Arenal Observatory Lodge & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio and a garden.
What's the area around Arenal Observatory Lodge & Spa like?
Arenal Observatory Lodge & Spa is located a short 15-minute walk from Chato Volcano. Travellers give top marks for the lodge's prime location.

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.5/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

9.7/10

Eco-friendliness

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel at a reasonable price
This is an amazing hotel. Beautiful views of the volcano and great trails around the property. Awesome watching the lightning storms over the volcano Food in the restaurant was good. The staff were amazing. Highly recommend
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

So great, saw monkeys, toucans. Great food and service. Waterfall was amazing!!
deana, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This is a wonderful property and grounds. Room was clean and comfortable. Do not come here if you are looking for luxury and gourmet dining. You come here for the nature that is outside your door. Many walking trails, horse ridding available. Highly recommend the Spa.
Tracey, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Phenomenal views of the volcano & lots of wildlife!! Also the restaurant on the property was delicious. Pure Vida
David, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

This property is beautiful- lots to do in the area, well kept, fantastic views and wildlife
Elmar, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fernanda, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was a fantastic place to stay. We were in the jungle. The floral and fauna was beyond expectations. We were able to explore the jungle right out our front door.
Mary Jo, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Suzanne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Iris, 1-night trip
Verified Hotels.com guest review