6/10 Good
21 February 2023
Disappointed
We knew it was going to be basic, and we're happy as long as it was clean. We booked 2 x inter connecting rooms so my teenager had his own room. There was plenty of space, and they had a small kitchen. The staff were friendly upon check-in. The rooms are only serviced if you stay 8 nights or more and there is a charge if you want your towels changed.
The one pillow you are provided with is as flat as a pancake, so I didn't get a decent night's sleep in the 5 nights We stayed. I asked 3 times for an extra pillow, but it never appeared. We also had to ask for loo roll, which I felt didn't go down too well. The TV had loads of channels, but only about 3 worked as there was 'no signal'. The channels that worked were either French or CNN.
It is very quiet, so that's a plus. There is a Carriefour at the end of the street if you turn right out of the hotel. If you turn left and left at the end of the block, you will find a Dominoes.
I wouldn't stay in La Defense again as there isn't really anywhere to eat. The restaurant across the road is barely open. I wouldn't choose to stay at this hotel either due to the fact that you ask something for three times and still not get it. I didn't feel it was an unreasonable request.
Alison
Alison, 5-night family trip
Verified Hotels.com guest review