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All properties in La Fortuna, Alajuela (province), Costa Rica
1 room, 2 adults

Hotel Los Lagos Spa & Resort

3.5-star3.5 stars
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007, Costa Rica

Family-friendly hotel with spa, near Kalambu Hot Springs
  • Free buffet breakfast, free WiFi in lobby, and free parking
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

Costa Rica may have travel restrictions in place due to COVID-19. 

  • It was okay. No wifi in the rooms which was terrible. I had to work at the bar and my…Feb 10, 2021
  • I am married to a Tico and have traveled pretty much everywhere in Costa Rica during my…Nov 28, 2020

Hotel Los Lagos Spa & Resort

from €117
  • Standard Room, Accessible, Mountain View
  • Superior Room, Mountain View

What’s around Hotel Los Lagos Spa & Resort


  • Kalambu Hot Springs - 18 min walk
  • Arenal Volcano - 22 min walk
  • Ecotermales Fortuna - 13 min walk
  • Arenal Natura Ecological Park - 19 min walk
  • Ecoglide Arenal Park - 28 min walk
  • Arenal Volcano National Park - 3.9 mi / 6.3 km
  • La Fortuna Waterfall - 4.6 mi / 7.4 km
  • Lake Arenal - 6.9 mi / 11.2 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 118 min drive
  • La Fortuna (FON-Arenal) - 10 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 96 rooms


  • Check-in time 3 PM-11 PM
  • Check-out time is noon

Restrictions related to your trip

  • Costa Rica may have travel restrictions in place due to COVID-19.
The front desk is open daily from 6:00 AM - 10 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas



  • Airport shuttle*


  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options


  • Area shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 11
  • Indoor pool
  • Full-service spa
  • Spa tub
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Nightclub
  • Children's pool
  • Waterslide
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 5382
  • Conference space size (meters) - 500
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Wedding services
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Cable TV channels
  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.


Las Palmas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hotel Los Lagos Spa & Resort’s small print

Also known as

  • Hotel Los Lagos Spa & Resort
  • Hotel Los Lagos Spa & Resort Hotel
  • Hotel Los Lagos Spa & Resort La Fortuna
  • Hotel Los Lagos Spa & Resort Hotel La Fortuna
  • Hotel Los Lagos Spa & Resort Fortuna
  • Los Lagos Spa
  • Los Lagos Spa Fortuna
  • Hotel Los Lagos Spa Resort La Fortuna
  • Hotel Los Lagos Spa Resort
  • Los Lagos Spa La Fortuna
  • Los Lagos Hotel Spa And Resort
  • Los Lagos Spa & La Fortuna


This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Los Lagos Spa & Resort

  • Does Hotel Los Lagos Spa & Resort offer free cancellation for a full refund?
    Yes, Hotel Los Lagos Spa & Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Los Lagos Spa & Resort?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Los Lagos Spa & Resort?
    Yes, there's free self parking.
  • Is there a pool at Hotel Los Lagos Spa & Resort?
    Yes, there are 11 outdoor pools, an indoor pool, and a children's pool.
  • Are pets allowed at Hotel Los Lagos Spa & Resort?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hotel Los Lagos Spa & Resort?
    You can check in from 3 PM - 11 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Los Lagos Spa & Resort?
    Yes, Las Palmas offers international cuisine. The dining venue will be unavailable from December 1 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Restaurante Mi Casa (2.3 mi), La Fortuna Pub (3.3 mi), and Anch’io (3.3 mi).
  • Is airport shuttle service offered by Hotel Los Lagos Spa & Resort?
    Yes, an airport shuttle is available.
  • What is there to do at Hotel Los Lagos Spa & Resort and nearby?
    Have fun with onsite activities like horseback riding, ziplining, and hiking. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 11 outdoor swimming pools. Hotel Los Lagos Spa & Resort also has a nightclub and a waterslide, as well as spa services and a garden.

Recent reviews

Superb 9.0 From 727 reviews

Good 6.0
Internet was limited to hotel facilities. Unless less than 1 mbps is acceptable to you.
Cloud9, us2 night family trip
Exceptional 10.0
The most Hot springs of any similarly priced property. Butterfly garden, water slides perfect for kids. Only negative is no WiFi in the rooms.
David, us1 night romance trip
Exceptional 10.0
This resort had it all! Our room was large with a great view of Arenal Volcano. There were on-site activities such as the butterfly garden, frog area, leaf cutter ant farm, or a hike up to an observation area of Arenal that were free. Or, for a small fee, you could zip line through the jungle on-site or take a horseback ride! The many pools of different sizes and temperatures were fun to explore. The slide was not just used by the kids. The gift shop was also great for souvenirs or gifts. The best was the staff that were very friendly and helpful. Best vacation ever!
Cheryl, us6 night family trip
Very Good 8.0
Beautiful place, but better to eat offsite.
The onsite food is not that great, there is only WiFi in common areas - not rooms - checkin was a bit of a nightmare because we wanted to be near our friends, but we'd all booked separately. We were put in the 200 buildings which meant we had to DRIVE to get to the pools/restaurant/etc. Other than those things, this place is wonderful. The pools are fantastic, the views are amazing, the staff are very friendly and attentive. The rooms are immaculately clean. We would absolutely go again, we just might do things a bit differently next time.
Leyna, us4 night trip with friends
Fair 4.0
Except for the view of arenal and pools that many hotels have this hotel is old , not clean at all and with bad service . Do not come here !!!!
Ruth, il1 night trip with friends
Exceptional 10.0
Best hot springs value
I really enjoy this resort. The breakfast is delicious with a great variety of foods. There are many hot springs on site and the rooms are very accommodating. The staff are pleasant and helpful and very welcoming. To me, this is very good value and well worth it. I highly recommend this resort and have stayed here many times.
Joyce, us1 night trip with friends
Very Good 8.0
It has a great location and the amenities are great for the rate they offer
us2 night romance trip
Exceptional 10.0
It is a beautiful property with many things to enjoy without leaving. I really appreciated the Restaurant staff...they took great care of us.
Teresa, us2 night trip
Exceptional 10.0
Excelente Lugar, la atención y las instalaciones son muy buenas
Kenneth, us2 night family trip
Very Good 8.0
It is a beautiful location and the view is marvellous
Marco, us1 night romance trip

Hotel Los Lagos Spa & Resort