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Capt.'s Inn & Suites

Photo gallery for Capt.'s Inn & Suites

Street view
Property grounds
Property grounds
Studio Suite, Multiple Beds, Kitchen | Premium bedding, desk, laptop workspace, free WiFi
In-room dining

Overview of Capt.'s Inn & Suites

Capt.'s Inn & Suites

2.0 star property
No-frills Alexandria Bay hotel with outdoor pool
8.2 out of 10 Very good
8.2/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Air conditioning
Map
116 Church Street, Alexandria Bay, NY, 13607
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Free airport shuttle
  • Coffee/tea in a common area
  • Air conditioning
  • Communal living room
  • Vending machine
  • Microwave in a common area
  • Water dispenser
  • Picnic area
  • Barbecue grills
  • Luggage storage
For families
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Premium bedding
  • BBQ(s)

Room options

About this area

What's nearby

  • Thousand Islands Bridge - 13 min drive
  • Boldt Castle - 19 min drive
  • Lake Ontario - 16 min drive

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 38 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 100 min drive
  • Gananoque Station - 31 min drive
  • Free airport shuttle

Restaurants

  • Northstar Family Restaurant - 3 min walk
  • JK's Roadhouse - 5 min drive
  • The Gal's Place - 9 min drive
  • Skiffs - 12 min walk
  • The Dancing Dog Cafe - 8 min walk
Map

About this property

Capt.'s Inn & Suites

Capt.'s Inn & Suites offers a free airport shuttle (available 24 hours). Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. The pool and helpful staff get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 61 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • On-site parking includes off-street options

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Coffee/tea in a common area
  • BBQs
  • Shared microwave
  • Water dispenser

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Picnic area
  • Communal living room
  • An outdoor pool

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per stay

Renovations and closures

The property is closed between 09 May and 18 May.

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Capt.'s Inn Alexandria Bay
Capt.'s Inn
Capt.'s Alexandria Bay
Alex Bay Motel
Capt.'s Inn & Suites Hotel
Capt.'s Inn & Suites Alexandria Bay
Capt.'s Inn & Suites Hotel Alexandria Bay

Frequently asked questions

Is Capt.'s Inn & Suites currently open?
The property is closed between 09 May and 18 May.
What are the cleanliness and hygiene measures currently in place at Capt.'s Inn & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Capt.'s Inn & Suites?
Yes, there's an outdoor pool.
Are pets allowed at Capt.'s Inn & Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Capt.'s Inn & Suites?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Capt.'s Inn & Suites?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Capt.'s Inn & Suites?
You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Capt.'s Inn & Suites?
No, this hotel doesn't have a casino, but Shorelines Casino Thousand Islands (28-min drive) and Thousand Islands OLG Charity Casino (29-min drive) are both nearby.
What is there to do at Capt.'s Inn & Suites and nearby?
Capt.'s Inn & Suites has an outdoor pool and a picnic area.
What's the area around Capt.'s Inn & Suites like?
Capt.'s Inn & Suites is a short 13-minute walk from Saint Lawrence River and 12 minutes' walk from Scenic View Park. Travellers say that this hotel is in a good location.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.5/10

Staff & service

7.9/10

Amenities

8.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Grape Blossoms
Great location, very fair prices... clean, friendly and modern, well maintained
Michael, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good but ask for an extra flat sheet and clips!
The room we had was a nice room, decorated, updated and clean and had a good bed that was comfortable. Our only issue was that the curtains did not fully cover the windows. We had a 1st floor room so anyone walking outside the room could see into our room. We had to ask the front desk for something to cover the window and ended up with a flat sheet that we hung over the rod and then they gave us some binder clips to keep it closed. Problem averted but it would have been nice if the manager was concerned about our problem instead of telling that “all motel and hotel rooms are like that”. We stay in roughly 7 hotels each year and I’ve seen a room where the curtains were only 6’ across to fit an 8’ across window. But other than that it was a nice place.
Patricia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Paola, 1-night trip
Verified Expedia guest review

10/10 Exceptional

kenneth, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and accomodating especially for the price. Would stay again without hesitation.
Kelly, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Right on the creek. Next to the Northstar Restaurant good for breakfast. Clean neat small hotel a short drive to the beautiful water of Alexandria Bay
Carol, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Leanna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Missed having a microwave to reheat leftovers. Super clean. Comfy befs and pillows.
Nicole L, 1-night family trip
Verified Expedia guest review

8/10 Very good

Overall better than expected with one exception
Douglas, 1-night romance trip
Verified Expedia guest review