Guests
All properties in Alexandria Bay, New York, United States of America

Capt.'s Inn & Suites

Hotel with outdoor pool, near Boldt Castle

  • Free WiFi and free parking

Property renovations and closures

  • The property is closed between May 09 and May 18.

Image gallery

  • Pool
  • Pool
  • Pool
  • Outdoor Pool
  • Pool
Pool. Image 1 of 54.
1 / 54Pool
116 Church Street, Alexandria Bay, 13607, NY, United States of America
8.4.Very Good.
  • Very nice! Quiet. We were up North to see the leaves. This was nice in-between spot.…

    Oct 15, 2021

  • Budget friendly stay. Awesome staff, they were friendly and very helpful. Rooms were…

    Oct 15, 2021

See all 466 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Convenient
Safe
Easy parking
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 61 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Air conditioning
  • Picnic area

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Cable TV service

What’s around

  • Cornwall Brothers Museum - 12 min walk
  • River Hospital - 12 min walk
  • Keewaydin State Park - 14 min walk
  • Schooner Island - 3.1 mi / 5 km
  • Thousand Islands Winery - 4.6 mi / 7.4 km
  • Grass Point State Park - 6 mi / 9.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • 2 Bedroom Efficiency, Kitchen
  • Studio Suite, Multiple Beds, Kitchen
  • Standard Room, 2 Double Beds, Patio
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Standard Room, 2 Double Beds, Poolside
  • Standard Room, 1 King Bed, Patio
  • Standard Room, 1 King Bed, Poolside
  • Economy Room, 1 Queen Bed, Poolside
  • Economy Room, 2 Double Beds (Picnic View)

What’s around

Landmarks

  • Cornwall Brothers Museum - 12 min walk
  • River Hospital - 12 min walk
  • Keewaydin State Park - 14 min walk
  • Schooner Island - 3.1 mi / 5 km
  • Thousand Islands Winery - 4.6 mi / 7.4 km
  • Grass Point State Park - 6 mi / 9.6 km
  • Blind Bay - 7.1 mi / 11.4 km
  • Clear Lake - 7.2 mi / 11.6 km
  • Dewolf Point State Park - 8.2 mi / 13.1 km
  • Rock Island Lighthouse State Park - 8.3 mi / 13.4 km
  • Kring Point State Park - 8.9 mi / 14.3 km

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 38 min drive
  • Gananoque Station - 31 min drive
map
See on map
116 Church Street, Alexandria Bay, 13607, NY, United States of America

At a glance

Hotel size

  • This hotel has 61 rooms

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

The front desk is open during the following times:
  • Sunday - Thursday: 7 AM - 7 PM
  • Friday - Saturday: 7 AM - 10 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free onsite RV/bus/truck parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Barbecue grills

Things to do

  • Number of outdoor pools - 1

Services

  • Tours/ticket assistance

Facilities

  • Picnic area

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 100.00 per stay

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 10.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property charges a 1-night deposit after booking.

Also known as

  • Capt.'s Inn Alexandria Bay
  • Capt.'s Inn
  • Capt.'s Alexandria Bay
  • Capt.'s Inn & Suites Hotel
  • Capt.'s Inn & Suites Alexandria Bay
  • Capt.'s Inn & Suites Hotel Alexandria Bay

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Capt.'s Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between May 09 and May 18.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include North Star (3-min walk), Dancing Dog Bar & Nightclub (8-min walk), and Riverboat Bar (9-min walk).
  • No, this hotel doesn't have a casino, but OLG Casino Thousand Islands (28-min drive) and Thousand Islands OLG Charity Casino (29-min drive) are both nearby.
  • Capt.'s Inn & Suites has an outdoor pool and a picnic area.
8.4.Very Good.
  • 8.0.Very Good

    Ok

    Upon check in the lady at the customer service desk to check in was very rude. Would not give her name to myself or my daughter. Called to ask her why and she said she was not going to give her name and we would talk about it in the am. Then she hung up on me. Called back and it was basically a repeat of the same. Went in the next morning and they tried to make it right by giving us another room. The floors were dirty and there were cobwebs everywhere. Bugs in the rooms. Dirty towel(had a glob of hair in one). Doors were difficult to open. Curtain rod fell on my head. Faucet in bathroom sprayed you when turned on. Very disappointing stay.

    Tanya, 4 night trip with friends, Oct 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place to stay while visiting 1000 islands. The room was super clean and always smelled good. Beds are convenient. The service was excellent.

    Dana, 2 night romance trip, Oct 10, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Would recommend

    The stay was great! Quiet great location and reasonably priced.

    Lawrence, 2 night trip, Oct 10, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    We enjoyed our stay in Alexandria Bay and at the Capt's. The staff was friendly and the room was good for sleeping. That bed though was not good lol.

    Matt, 2 night romance trip, Oct 9, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Friendly staff, quiet area, room very clean! Beds super comfy!

    Sarah, 3 night trip, Oct 8, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    It was in a quiet part of town Except for the heater that malfunctioned and woke us up at night clicking and flashing a light, the hotel suite was very nice and clean.

    Emily, 2 night trip with friends, Oct 8, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Good location

    Amy, 3 night family trip, Oct 8, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Very clean room , nothing special but great location for the money. A little noisy at night with people milling about the property.

    Joseph, 1 night family trip, Oct 8, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Easy to get to and from everything.

    Corey, 2 night family trip, Oct 8, 2021

    Verified Expedia guest review

  • 6.0.Good

    We will never be back.

    Bathroom floor and baseboard was filthy. Small bugs/nats flying throughout entire hotel room. Curtains do not close fully which in turn lets in an extreme amount of light from the overlit parking lot.

    Denise A, 2 night family trip, Oct 7, 2021

    Verified Hotels.com guest review

See all 466 reviews