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All properties in Stratford, Ontario, Canada
1 room, 2 adults

Mercer Hotel Downtown, BW Premier Collection

3.5-star3.5 stars
104 Ontario Street, Stratford, ON, N5A 3H2, Canada

3.5-star hotel in Stratford with restaurant and bar/lounge
  • Free WiFi and free parking

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Epic.Mar 20, 2021
  • It’s was great Dec 12, 2020

Mercer Hotel Downtown, BW Premier Collection

from €100
  • Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)
  • Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub
  • Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (No Elevator Access)
  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Elevator Access)
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Elevator Access)

What’s around Mercer Hotel Downtown, BW Premier Collection

Landmarks

  • Heart of Stratford
  • Stratford City Hall - 3 min walk
  • Avon Theatre - 4 min walk
  • Studio Theatre - 4 min walk
  • Tom Patterson Theatre - 6 min walk
  • Stratford Perth Museum - 16 min walk
  • Queens Park - 16 min walk
  • Festival Theatre - 17 min walk

Getting around

  • London, ON (YXU-London Intl.) - 49 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 49 min drive
  • Stratford Station - 14 min walk
  • St. Marys Station - 18 min drive

At a glance

Key facts

Hotel size

  • This hotel has 14 rooms

Arriving/leaving

  • Check-in time 3 PM-8:00 PM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from noon - 8:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping

Mercer Hotel Downtown, BW Premier Collection’s small print

Also known as

  • Mercer Hall Inn Stratford
  • Mercer Hotel Downtown, BW Premier Collection Hotel
  • Mercer Hotel Downtown, BW Premier Collection Stratford
  • Mercer Hotel Downtown, BW Premier Collection Hotel Stratford
  • Mercer Hall Inn
  • Mercer Hall Stratford
  • Mercer Hall
  • Mercer Hall Hotel Stratford
  • Mercer Hall Inn Restaurant

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

This property accepts credit cards. Cash is not accepted.

Optional extras

Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Rollaway beds are available for CAD 25.0 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercer Hotel Downtown, BW Premier Collection

  • Does Mercer Hotel Downtown, BW Premier Collection offer free cancellation for a full refund?
    Yes, Mercer Hotel Downtown, BW Premier Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Mercer Hotel Downtown, BW Premier Collection?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mercer Hotel Downtown, BW Premier Collection?
    Yes, there's free self parking.
  • Are pets allowed at Mercer Hotel Downtown, BW Premier Collection?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Mercer Hotel Downtown, BW Premier Collection?
    You can check in from 3 PM - 8:00 PM. Check-out time is 11 AM. Late check-out is available for a 50% charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Mercer Hotel Downtown, BW Premier Collection?
    Yes, there's an onsite restaurant, Mercer Hall. Nearby restaurants include Sirkel Foods (3-min walk), Pizza Bistro (4-min walk), and The Red Rabbit (4-min walk).

Recent reviews

Fabulous 8.6 From 248 reviews

Exceptional 10.0
It was newly decorated and charming. We would prefer a comfy chair rather than the barstools in the room.
ca1 night trip with friends
Good 6.0
Our stay was just ok....
There was no parking available. We consistently had difficulty locating hotel staff for supplies for our room. The room was overall nice, but needed some repairs and cleaning.
ca1 night trip with friends
Very Good 8.0
Great location, comfy bed, nice jacuzzi and tv. Wonderful staff. Room is starting to look a little tired... chipped paint on walls, pleather is peeling off of chairs, carpet in hallways (new carpet) is dreadful. Old carpet was better. New stuff looks like it was swiped from a 1980s horror movie.
Megan, ca1 night trip
Exceptional 10.0
Big rooms with tall ceilings. The rooms are clean and in working conditions. The hallways are dated, but add character. The convenience of the bar/pub downstairs is awesome. Sound carries from neighbouring rooms.
Jack, ca1 night romance trip
Very Good 8.0
sisters getaway at the Mercer
was a one night stay with family in Stratford- room was cute, clean and in the middle of town. Staff at hotel and restaurant were super nice, and friendly
Julie Anne, ca1 night family trip
Very Good 8.0
Clean room and nice place to eat downstairs. No elevator.
Ash, ca1 night family trip
Very Good 8.0
We love the hotel. Very nice. The parking is a problem. The staff park in the hotel guest spots so we had nowhere to park. By the time we walked to the hotel and back (they told us they freed a parking spot for us since staff parked in guest spots) we had a parking ticket on our car for parking in a non guest spot. The hotel is reimbursing us. However it took us a full 40 extra minutes checking in to get this removed.
ca1 night romance trip
Good 6.0
Friendly staff but room needs some TLC
The staff at the Mercer were very friendly and the room was clean. Our room came with a fireplace that wasn't working and neither was one of the bedside lamps. In general there was a lite gas smell in the room upon arriving and the bathroom had a deep fryer odour from time-to-time. I'm assuming they both had to do with the restaurant downstairs. The staff did offer a different room at discount but it had a similar odour so opted to stay with the original booking. I'll likely try a few other hotels in the Stratford area before deciding if I would return their to stay. Would go back to eat at the restaurant. The food was delicious and well priced.
ca2 night trip
Exceptional 10.0
The stay was great, my wife and I loved it, we liked the decor, and it was cozy. Would definitely return. People were great. Perfect location. As a beer lover it was nice to have beer options to bring up to the room. Only thing is food was left in the fridge from previous customers.
Alexander, ca1 night trip
Exceptional 10.0
Good service, room and location. The curtains allowed too much light for our liking.
ca2 night romance trip

Mercer Hotel Downtown, BW Premier Collection