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All properties in George Town, Penang, Malaysia
1 room, 2 adults

Merchant Hotel

3.5-star3.5 stars
55 Jalan, George Town, Penang, 10000, Malaysia

3.5-star hotel with restaurant, near KOMTAR
  • Free WiFi and free parking
  • Collect stampsYou can collect™ Rewards stamps here
  • clean, good air con, location good, good services, friendly.Apr 15, 2019
  • one thing that this hotel has compared to many other hotels is that the location is very…Feb 25, 2019

Merchant Hotel

from €53
  • Deluxe Double Room, 1 King Bed
  • Executive Twin Room, 2 Twin Beds
  • Deluxe Twin Room, 2 Twin Beds
  • Executive Double Room, 1 King Bed

What’s around Merchant Hotel


  • In Downtown George Town
  • KOMTAR - 12 min walk
  • Gurney Drive - 24 min walk
  • Penang City Hall - 15 min walk
  • Penang Times Square - 17 min walk
  • Gleneagles Penang Medical Centre - 25 min walk
  • Loh guan Lye Specialist Centre - 28 min walk
  • Gurney Plaza - 44 min walk

Getting around

  • Penang Intl. Airport (PEN) - 27 min drive
  • Penang Sentral - 30 min drive

At a glance

Key facts

Hotel size

  • This hotel has 93 rooms
  • This hotel is arranged over 11 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking (limited)

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Room service (during limited hours)
Working away
  • One meeting room
  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Elevator
  • Designated smoking areas
  • Terrace
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Chinese
  • English
  • Filipino
  • Malay

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Winger & Diners - This restaurant specializes in local and international cuisine and serves breakfast only.

Merchant Hotel’s small print

Also known as

  • Merchant Hotel Penang
  • Merchant Hotel
  • Merchant Penang
  • Merchant Hotel Penang/George Town
  • Merchant Hotel George Town
  • Merchant George Town
  • Merchant Hotel Hotel
  • Merchant Hotel George Town
  • Merchant Hotel Hotel George Town


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Merchant Hotel

  • Does Merchant Hotel offer free cancellation for a full refund?
    Yes, Merchant Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Merchant Hotel?
    Yes, there's free self parking. Parking spots may be limited.
  • Are pets allowed at Merchant Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Merchant Hotel?
    You can check in from 3 PM to midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Merchant Hotel?
    Yes, there's an onsite restaurant that serves local and international cuisine. Nearby restaurants include Gurney Drive (1.5 mi).

Recent reviews

Good 7.4 From 43 reviews

Good 6.0
Good for tourism stay
Very noisy even can hear loud music in midnight. Somemore the big noise from some temple even at 5am. Check in service super slow but staff attitude good.
Kwan Seong, my2 night business trip
Very Good 8.0
Good location at Penang road foods alot of shops there is free public bus service to comtar centre stay was comfortable
Chee, sg3 night trip
Very Good 8.0
Nice and comfortable
my1 night trip
Very Good 8.0
Nice affordable hotel.
Overall.. nice hotel at affordable price. We got a room with balcony. Unfortunately the shower was broken and the maintenance guys repaired it promptly. The hotel itself is centrally located.
Mior, gb1 night romance trip
Good 6.0
No enough place for guests to sit at the lobby while waiting to check-in.
TEY, my1 night family trip
Fair 4.0
Remember to double check your receipt!
Charged twice for Heritage fee, one during checkin and the other upon checkout.
Lim, sgFamily trip
Very Good 8.0
Good location
Location is walking distance to Chinatown & Komtar. Clean and spacious room. Limited variety for breakfast but ok. Wifi was intermittent. Helpful and friendly staff. Would come back again.
Lee, sg1 night family trip
Very Good 8.0
Enjoyable stay
Overall it's okay
Mohamed Razak, us2 night romance trip
Very Good 8.0
Pleasant stay
Staffs are amazing :)
Wei Neng, sg3 night family trip

Merchant Hotel

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