Rixos Khadisha Shymkent

Photo gallery for Rixos Khadisha Shymkent

Primary image
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Rixos Khadisha Shymkent

Rixos Khadisha Shymkent

5.0 star property
Luxury hotel in Shymkent with 2 restaurants and 4 bars/lounges

9.6/10 Exceptional

36 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Zheltoksan str, 17, Shymkent, 160021
Main amenities
  • Daily housekeeping
  • 2 restaurants and 4 bars/lounges
  • Full-service spa
  • Indoor pool
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Babysitting (surcharge)
  • Children's pool
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Shymkent

Getting around

  • Shymkent (CIT-Shymkent Intl.) - 26 min drive
  • Airport shuttle (surcharge)

About this property

Rixos Khadisha Shymkent

5-star luxury hotel in the business district
Consider a stay at Rixos Khadisha Shymkent and take advantage of a free breakfast buffet, a round-trip airport shuttle and a poolside bar. Treat yourself to a body scrub, a sports massage or a manicure/pedicure at Kausar Beauty & SPA, the on-site spa. Enjoy Asian cuisine and more at the two on-site restaurants. Aerobics classes and Pilates classes are offered at the health club; Rixos Khadisha Shymkent also has a terrace, shopping on site and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool
  • Free self-parking
  • Express check-in, tour/ticket information and massage treatment rooms
  • Luggage storage, a front desk safe and wedding services
  • Guest reviews say good things about the breakfast, helpful staff and proximity to shopping
Room features
All 177 rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menu and laptop-compatible safes.
More amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with premium channels
  • Balconies, fridges and coffee/tea makers

Languages

English, French, German, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 177 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:30 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 2 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Shopping

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (8611 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • German
  • Russian
  • Turkish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Kausar Beauty & SPA has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Dining

Kazakhasia – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.
Olivia – This restaurant specialises in Modern European cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 16.15 per vehicle (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 26.89 per day

Pool, spa, & gym (if applicable)

  • Children under 14 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

This property accepts credit cards. Cash is not accepted.

Also known as

Rixos Khadisha Shymkent Hotel
Rixos Khadisha Hotel
Rixos Khadisha Shymkent
Rixos Khadisha
Rixos Khadisha Shymkent Hotel
Rixos Khadisha Shymkent Shymkent
Rixos Khadisha Shymkent Hotel Shymkent

Frequently asked questions

Does Rixos Khadisha Shymkent offer free cancellation for a full refund?
Yes, Rixos Khadisha Shymkent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Rixos Khadisha Shymkent?
As of 19 August 2022, prices found for a 1-night stay for 2 adults at Rixos Khadisha Shymkent on 25 August 2022 start from €129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Rixos Khadisha Shymkent?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Rixos Khadisha Shymkent?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Rixos Khadisha Shymkent?
Sorry, pets aren't allowed.
Is parking offered on site at Rixos Khadisha Shymkent?
Yes, there's free self parking.
Is an airport shuttle service offered by Rixos Khadisha Shymkent?
Yes, an airport shuttle is available. The charge is USD 16.15 per vehicle roundtrip.
What are the check-in and check-out times at Rixos Khadisha Shymkent?
You can check in from 2:00 PM - 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Rixos Khadisha Shymkent and nearby?
On-site recreation at Rixos Khadisha Shymkent includes aerobics , pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Rixos Khadisha Shymkent also has 4 bars and a sauna, as well as a steam room.
Are there restaurants at or near Rixos Khadisha Shymkent?
Yes, there are 2 on-site restaurants, featuring Asian cuisine. Nearby restaurants include STEAK&FIELD (7-min walk), Бар Villa (7-min walk) and Madlen (9-min walk).
Does Rixos Khadisha Shymkent have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Rixos Khadisha Shymkent like?
Rixos Khadisha Shymkent is in the heart of Shymkent, a short 10-minute walk from Mega Planet and 11 minutes' walk from Abay Park. Travellers say that the area is safe.

Overall score and ratings

9.6

Exceptional

9.5/10

Cleanliness

9.3/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

A very comfortable stay
This was a slightly unusual stay as I stayed one night, then left for Aksu-Zhabagly National Park for a couple of days, then back for one night. Still, both nights were great. The rooms were very clean, the front desk personnel were very helpful, and the location of the hotel was central, though still a longish walk to the historic center of Shymkent. Also, the price was very good for the quality of the stay. Another plus is that two of the top five restaurants in Shymkent are inside the hotel and both are also used for the complementary breakfast. I had only two small issues. The second night, my room did not face the front of the hotel and there was some noise from the street, though not so much that I could not sleep. The other issue was that the staff at the Kazakhasia Restaurant need to be more discrete in telling guests that the restaurant Olivia is also available for breakfast rather than with the line "this restaurant is reserved for important people" ...
William, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

nice hotel good service
good hotel and good location for business
gerardo, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The decor and ambience, the friendly staff were excellent. Only negative was that the musics was too loud.
1-night business trip
Verified Wotif guest review

10/10 Exceptional

Very nice hotel, the best in the area. Nothing to have to complain!
Zhanetta, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing facilities, good restaurants, spa, saunas and pool facilities have the same standards like any 5 stars resort hotel in Turkey. I will definitely come back.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean, great decor, friendly staff, good room size, fabulous spa
Qureshi, 2-night business trip
Verified Orbitz guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review