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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

HM Playa del Carmen

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Refrigerator
  • Beach nearby
Avenida Constituyentes 180, Entre calles 15 Norte y 20 Norte, Playa del Carmen, QROO, 77720, Mexico

4-star hotel with outdoor pool, near Quinta Avenida
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Refrigerator
    • Beach nearby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • We loved this little hotel, very charming and pretty, cute and cool. Beds were comfy and…Jan 5, 2021
  • The location is very convenient and the hotel is very comfortable. I was upset because…Jan 5, 2021

HM Playa del Carmen

from €62
  • Standard Double Room
  • Standard Room 1 King Bed
  • Standard Single Room
  • Junior Suite

What’s around HM Playa del Carmen

Landmarks

  • In Gonzalo Guerrero
  • Quinta Avenida - 7 min walk
  • Playa del Carmen Main Beach - 13 min walk
  • Mamitas Beach Club - 14 min walk
  • Playa del Carmen Maritime Terminal - 21 min walk
  • Nuestra Senora del Carmen Catholic Church - 8 min walk
  • Plaza Las Americas - 33 min walk
  • Punta Esmeralda Beach - 43 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 91 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Onsite parking limited

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service
Things to do
  • Outdoor pool
  • Fitness facilities
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Designated smoking areas
  • Garden
  • Terrace
Languages Spoken
  • English
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 50-cm plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

HM Playa del Carmen’s small print

Also known as

  • HM Playa Carmen Hotel
  • HM Playa Carmen
  • HM Playa del Carmen Hotel
  • HM Playa del Carmen Playa del Carmen
  • HM Playa del Carmen Hotel Playa del Carmen

Policies

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property accepts credit cards, debit cards, and cash.

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for HM Playa del Carmen

  • Does HM Playa del Carmen offer free cancellation for a full refund?
    Yes, HM Playa del Carmen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at HM Playa del Carmen?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at HM Playa del Carmen?
    Yes, there's free self and valet parking. Parking spots may be limited.
  • Is there a pool at HM Playa del Carmen?
    Yes, there's an outdoor pool.
  • Are pets allowed at HM Playa del Carmen?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at HM Playa del Carmen?
    You can check in from 3 PM - 11:00 AM. Check-out time is noon.
  • Are there restaurants at or near HM Playa del Carmen?
    Yes, there's an onsite restaurant. Nearby restaurants include cafe orange (6-min walk), Don Sirloin (6-min walk), and PapaCharly (6-min walk).
  • Is airport shuttle service offered by HM Playa del Carmen?
    Yes, an airport shuttle is available.
  • What is there to do at HM Playa del Carmen and nearby?
    HM Playa del Carmen has an outdoor pool and a fitness center, as well as a garden.

Recent reviews

Fabulous 8.8 From 374 reviews

Exceptional 10.0
Cute Boutique Hotel at Perfect Location!
Loved this hotel! It’s in the midst of everything! Restaurants, bars, beach, and shopping only steps away! Great customer service as well! Would definitely book again☺️
Tonya, us3 night trip with friends
Exceptional 10.0
Beautiful decor, clean rooms, great service, excellent location, and a yummy breakfast!
Jillian, us1 night trip
Exceptional 10.0
Perfect place to stay
Juliana, us1 night family trip
Exceptional 10.0
Such an amazing place, beautiful pool, extremely friendly and amazing staff, breakfast buffet completely exceeded my expectations. Wish we would’ve known this before and stayed longer at this hotel.
Ana, us1 night family trip
Very Good 8.0
A decent hotel with amazing staff
The hotel is super clean but some of the cushions in the lobby were stained. The pool is very impressive and staff is amazing. The bar is decent but a little pricey. The gym is very small but has decent quality dumbbells. It is also missing a bench and TV. But it has wall to wall mirrors. The equipment is well kept but doesn't allow for different attachments. If you get hot you can turn up the a/c so big plus. Breakfast was decent. The room was very sterile and unimpressive. The ceiling fan didn't work, the a/c was very loud, no cofee machine, no tv remote and no view. But the bed is great. The room is super clean and the bathroom was decorated beautifully.
Matt, ca6 night trip
Fair 4.0
Easy walking distance to Main Street of Playa. Received poor reservation and reception service. Nice pool, and ease of walking to mall.
us3 night romance trip
Exceptional 10.0
My son and I loved this hotel. Very clean. Excellent staff. And amazing food and drinks. We will be back!!
us2 night family trip
Exceptional 10.0
Location is 3 minute walk to 5th Ave and the Beach.I great looking and modern fitting hotel with a central open area providing a lovely ambiance. Peaceful relaxing nights sleep....only thing that wakes you is the song of the morning bird.....would stay here again.
gb4 night trip
Exceptional 10.0
The hotel was AMAZING. The breakfast was the highlight of our stay. We were not expecting that. The only thing the pool was really cold sometime.
ca4 night trip
Exceptional 10.0
Beautifully maintained hotel and pool. Beds were super comfortable and the staff was great! Minutes from the beach!
ca8 night romance trip

HM Playa del Carmen