See all properties

Choose dates to view prices

Oh! Cancun The Urban Oasis

Photo gallery for Oh! Cancun The Urban Oasis

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, laptop workspace, blackout curtains

Overview of Oh! Cancun The Urban Oasis

VIP Access

Oh! Cancun The Urban Oasis

3.5 star property
3.5-star hotel in Cancun with 3 restaurants and 2 bars/lounges

8.2/10 Very good

1,013 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bar
Map
Av. Tulum, esq. Brisa s/n, Col. Centro., Cancun, QROO, 77500

Room options

About this area

What's nearby

  • In Downtown Cancun
  • Plaza Las Americas - 8 min drive
  • Puerto Cancun Marina Town Center - 3 min drive
  • Ultramar Ferry Puerto Juárez - 9 min drive
  • Langosta Beach - 10 min drive
  • Turtle Beach - 7 min drive
  • Tortuga Beach - 11 min drive
  • Cancun Mall - 17 min drive
  • Cancun Convention Center - 11 min drive
  • La Isla Shopping Mall - 18 min drive
  • Playa Mujeres Golf Club - 21 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive

Restaurants

  • Los Tarascos - 5 min walk
  • Irori - 5 min walk
  • El Poblano - 6 min walk
  • La Dolce Vita - 6 min walk
  • El Polilla - 7 min walk
Map

About this property

Oh! Cancun The Urban Oasis

Enjoy your visit to Cancun with a stay at Oh! Cancun The Urban Oasis. Guests can be pampered with spa services at the spa and grab a bite to eat at one of the 3 restaurants. Other highlights at this Mediterranean hotel include 2 bars/lounges, an outdoor pool and a fitness centre. Fellow travellers say great things about the helpful staff and overall property condition.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Snack bar/deli

Working away

  • Conference space (417 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa

Accessibility

  • Lift

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sensoria. The spa is open daily.

Dining

Le Buffet – On-site restaurant.
Dos Lunas – On-site restaurant. Open daily.
The White Terrace – On-site restaurant. Open daily.
Coffe and Me – On-site coffee shop. Open daily.
CHC Sports Bar – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 3.87 per accommodation, per night
  • Service fee: USD 3 per accommodation, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Cleaning and Health Protocols (Oasis Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Oh Urban Oasis Adults Hotel Cancun
Oh Urban Oasis Adults Hotel
Oh Urban Oasis Adults Cancun
Oh Urban Oasis Adults
Oh! The Urban Oasis Adults Only
Oh! The Urban Oasis
Oh Cancun The Urban Oasis
Oh! Cancun The Urban Oasis Hotel
Oh! Cancun The Urban Oasis Cancun
Oh! Cancun The Urban Oasis Hotel Cancun

Frequently asked questions

Does Oh! Cancun The Urban Oasis offer free cancellation for a full refund?
Yes, Oh! Cancun The Urban Oasis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Oh! Cancun The Urban Oasis?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Oh! Cancun The Urban Oasis?
Yes, there's an outdoor pool.
Are pets allowed at Oh! Cancun The Urban Oasis?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Oh! Cancun The Urban Oasis?
Yes, there's free self parking.
What are the check-in and check-out times at Oh! Cancun The Urban Oasis?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and contactless check-out are available.
Is there an on-site casino at Oh! Cancun The Urban Oasis?
No, this hotel doesn't have a casino, but PlayCity Casino (8-min walk) and Royal Yak Casino and Sports Book (14-min walk) are both nearby.
What is there to do at Oh! Cancun The Urban Oasis and nearby?
Oh! Cancun The Urban Oasis has 2 bars and a spa, as well as an outdoor pool and a fitness centre.
Are there restaurants at or near Oh! Cancun The Urban Oasis?
Yes, there are 3 on-site restaurants. Nearby restaurants include Los Tarascos (5-min walk), Irori (5-min walk) and El Poblano (6-min walk).
What's the area around Oh! Cancun The Urban Oasis like?
Oh! Cancun The Urban Oasis is a short 11-minute walk from Plaza Las Americas and 10 minutes' walk from Las Palapas Park. Travellers say that this hotel is in a good location.

Reviews

8.2

Very good

8.5/10

Cleanliness

8.4/10

Staff & service

8.3/10

Amenities

8.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Very good

Guangduo, 1-night trip
Verified Hotels.com guest review

6/10 Good

Underwhelmed.
From the "get go" we were let down. I booked a room in Oh! Cancun Urban Oasis, arrived and was walked over to their sister hotel, Smart Cancun.....online, there is roughly a $20/day price difference. I wasn't sure what to think, really didn't know what occurred, but felt something was off. We unpacked and settled in & I did some investigating of the Oh! Cancun Urban Oasis & found a room to inspect....more spacious with larger bathroom counter (the ones in Smart Cancun were very narrow with lots of stuff on them.....very difficult to operate on), a sitting area & the hallways felt nicer. The room in Smart Cancun was loud & noisy with the people above us noisily dropping things on the floor, scooting furniture around, yelling in the hallways & slamming doors......just unsettling. The shower had several hairs on the shower walls and we had a desk for me to work at, but no chair ! The water flow dropped when someone turned on a faucet or flushed a toilet and the warm water availability was sketchy with the hot water completely unavailable one day. I brought this up to the staff who wanted to speak with a manager......they did call back, offering to move us into a room in the hotel I booked, Oh! Cancun Urban Oasis, but at this point, we didn't want to repack. They made no other offering. One of the things we liked the most was the very lovely pool area.
J Michael, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Solomon, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Well located and safe
Friendly, amazing staff and well maintained. Clean and comfy
Oscar, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Aguirre, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Excellent except for loud noise.
Everything is excellent except for loud noise coming from room doors and some invisible machines.
tomislav, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Florie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was very very good and I will be going back
DESINE, 7-night trip
Verified Hotels.com guest review

6/10 Good

Short stay
The rooms are small and the shower heads are old they need replacements. The water was splashing all over the shower. The only great thing was their breakfast full buffet and swimming area looked like an oasis.
Erika, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Sharonda, 3-night family trip
Verified Hotels.com guest review