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All properties in Puerto Morelos, Quintana Roo, Mexico

NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma

Puerto Morelos beachfront property with 4 restaurants and spa

  • Free WiFi and free parking

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.
  • Beach
  • Beach
  • Beach
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1 / 46Beach
9.8.Exceptional.

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 72 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Property highlights

Feel at home

  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Private bathroom
  • Premium TV channels

What’s around

  • On the beach
  • Crococun Zoo - 4.8 mi / 7.8 km
  • Puerto Morelos Town Square - 7.6 mi / 12.3 km
  • Puerto Morelos Reef - 7.6 mi / 12.3 km
  • Artisans Market - 7.8 mi / 12.5 km
  • Cancun Country Club - 12 mi / 19.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • PARADISE ROOM - Adults Only Section.
  • PARADISE JUNIOR SUITE
  • SWIM UP PARADISE JUNIOR SUITE
  • PARADISE SUITE
  • ROYAL PARADISE SUITE
  • SWIM UP PARADISE SUITE
  • ROYAL SWIM UP PARADISE SUITE

Location

  • On the beach
  • Crococun Zoo - 4.8 mi / 7.8 km
  • Puerto Morelos Town Square - 7.6 mi / 12.3 km

What’s around

Landmarks

  • On the beach
  • Crococun Zoo - 4.8 mi / 7.8 km
  • Puerto Morelos Town Square - 7.6 mi / 12.3 km
  • Puerto Morelos Reef - 7.6 mi / 12.3 km
  • Artisans Market - 7.8 mi / 12.5 km
  • Cancun Country Club - 12 mi / 19.2 km
  • Ventura Park Cancun - 13 mi / 20.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

At a glance

Size

  • 14 rooms

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking
* See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (surcharge)

Food and drink

  • 4 restaurants
  • 6 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 4
  • Swim-up bar
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Fitness classes on site
  • Playground on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Business center
  • Number of meeting rooms - 2
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Premium bedding

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Smart TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Fitness facilities
  • Soccer
  • Volleyball
  • Kids club

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving lessons
  • Surcharge for premium food items
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, St. Somewhere Spa. Massages are available on the beach and in the spa; other services include sports massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

THE BEACH HOUSE - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

RITA’S TACO HOUSE - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.

FRANK & LOLA’S - - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

LATINO - COCINA DE FUSIÓN - This fine-dining restaurant specializes in Latin American cuisine and serves dinner only. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Fitness classes on site
  • Playground on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Small print

Also known as

  • Azul Beach Resort Riviera Maya Hotel by Karisma Todo Incluido
  • Azul Beach Resort Riviera Maya Hotel by Karisma
  • Azul Beach Hotel by Karisma All Inclusive
  • Azul Beach Resort Riviera Maya Hotel by Karisma Todo Incluido
  • Azul Riviera Maya By Karisma
  • Azul Beach Hotel Karisma All Inclusive Puerto Morelos
  • Azul Beach Resort Riviera Maya Hotel Karisma Todo Incluido
  • Azul Beach Riviera Maya Karisma Todo Incluido Puerto Morelos
  • Azul Beach Riviera Maya Karisma Todo Incluido

Optional extras

Babysitting/childcare is available for an extra charge

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Yes, there are 4 outdoor pools.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - noon. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 4 onsite restaurants, featuring international cuisine and ocean views. Nearby restaurants include My Little Italy (7.6 mi), Tacos.Com (7.6 mi), and Richard's Bistro (7.6 mi).
  • Have fun during the warmer months with activities such as snorkeling. Additional recreation onsite includes aerobics , volleyball, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. NUEVO! Margaritaville Island Reserve Riviera Cancun Todo Incluido by Karisma also has 6 bars and a sauna, as well as a fitness center and a garden.
9.8.Exceptional.
  • 10.0.Exceptional

    Hotel excelente

    Es un hotel muy bueno, con variedad de lugares para divertirse.

    Carlos, 3 night family trip, Dec 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Muy agradable estancia la gente muy atenta y agradecida de regresar a su trabajo ,se nota las ganas de hacerte pasar bien el día El hotel muy bueno solo tuvimos problema con la regadera no se desguaba se hacía un lago

    Ricardo, 1 night family trip, Sep 26, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    La limpieza del sitio fue excelente, con todas las medidas por la contingencia. Cama muy cómoda, los alimentos buenos y el servicio excelente, siempre pendientes del huésped

    Erika Fabiola, 2 night trip, Jul 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    El servicio es una maravilla. Te hacen sentir como en casa, trato VIP 100% todo el tiempo, desde los chicos de Concierge, Meseros, bartenders, todos son excelentes personas dispuestas a hacer que pases tus días como una verdadera vacación, disfrutando. Los restaurantes son delis, la comida de lo mejor, bebidas del bar de lo mejor, todo un lujo. Gracias Gregorio, Noel, Armando, Carolina, Shirley, Juan Carlos, Elizabeth, Mauricio, estuvimos felices, encantados. GRACIAS!!!!

    FabyVilla, 4 night family trip, Aug 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Muy buen servicio. Apestar de ser un hotel pequeño tienen muy buen servicio. Lo único malo es que tardan un poco en el momento de servir los alimentos

    5 night family trip, Jun 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Todo me gustó mucho, especialmente el servicio y la comida

    4 night trip, Apr 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Todo excelente, buenos restaurant y amenidades en playa

    5 night trip, Mar 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Un excelente hotel, el personal súper atento, todos con una sonrisa y dispuestos a ayudarte. Los jardines super cuidados, con flores hermosas. Las habitaciones muy limpias y te reciben con una botella de champagne y frutas. Pero definitivamente lo que nos conquistó fué la atención que nos dieron. A todos nos trataron como VIP

    Maru, 1 night trip, Nov 17, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Una estancia inmejorable comida,habitación,trato amable Altamente recomendado

    Russell, 2 night trip, Nov 16, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    excelente servicio

    Karla, 4 night family trip, Nov 14, 2018

    Verified Hotels.com guest review

See all 14 reviews