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The Rock Hotel

Photo gallery for The Rock Hotel

Exterior
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Balcony

Overview of The Rock Hotel

The Rock Hotel

4.0 star property
4-star hotel with restaurant, near Casemates Square

8.8/10 Fabulous

667 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is €141
Price available on 18/12/2022
Map
3 Europa Road, Gibraltar, GX11-1AA

Room options

About this area

What's nearby

  • Rock of Gibraltar - 10 min drive

Getting around

  • Gibraltar (GIB) - 10 min drive
  • San Roque-La Línea Station - 37 min drive
  • Algeciras Station - 45 min drive
  • Airport shuttle (surcharge)

Restaurants

  • 4 Stagioni - 8 min walk
  • Casa Pepe's - 8 min walk
  • The Horseshoe - 14 min walk
  • Paparazzi Steakhouse - 14 min walk
  • Vinopolis Gastrobar - 15 min walk

About this property

The Rock Hotel

The Rock Hotel is only 2.1 mi (3.4 km) from the airport and offers a shuttle (available 24 hours) for GBP 14 per person roundtrip. After having fun at the seasonal outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a poolside bar, a snack bar/deli and a terrace. The pool and helpful staff get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 94 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Beach nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1932
  • Safe-deposit box at front desk
  • Terrace
  • Seasonal outdoor pool

Accessibility

  • Lift
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains

Freshen up

  • Private bathroom
  • Bath only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

On-site venue – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: GBP 3.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 17.95 per person (approximately)
  • Airport shuttle service is offered for an extra charge of GBP 14 per person (roundtrip)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Rock Hotel Gibraltar
Rock Hotel
Rock Gibraltar
The Rock Hotel Hotel
The Rock Hotel Gibraltar
The Rock Hotel Hotel Gibraltar

Frequently asked questions

Does The Rock Hotel offer free cancellation for a full refund?
Yes, The Rock Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Rock Hotel?
As of 27 November 2022, prices found for a 1-night stay for 2 adults at The Rock Hotel on 18 December 2022 start from €141, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Rock Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Rock Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at The Rock Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Rock Hotel?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by The Rock Hotel?
Yes, an airport shuttle is available. The charge is GBP 14 per person roundtrip.
What are the check-in and check-out times at The Rock Hotel?
You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM.
Is there an on-site casino at The Rock Hotel?
No, this hotel doesn't have a casino, but The Gibraltar Casino (7-min drive) is nearby.
What is there to do at The Rock Hotel and nearby?
The Rock Hotel has a seasonal outdoor pool.
Are there restaurants at or near The Rock Hotel?
Yes, there's an on-site restaurant that offers al fresco dining, international cuisine and ocean views. Nearby restaurants include 4 Stagioni (8-min walk), Casa Pepe's (8-min walk) and The Horseshoe (14-min walk).
What's the area around The Rock Hotel like?
The Rock Hotel is a short 19-minute walk from Casemates Square and 5 minutes' walk from Gibraltar Botanic Gardens. Travellers say that this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.2/10

Amenities

8.5/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

wedding
The Rock Hotel was excellent. Always very helpful and friendly .Parking was free and right outside the front door. Food was plentiful and and very good quality . Room was cleaned to a high standard. This hotel helped to make our stay , and wedding the very best. I would use it again .
Christopher, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gordon, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Grand hotel, spotty service
We reserved a twin room with a balcony and were assigned Room 329. The room was small but comfortable and quiet, with a nice balcony and a great view over the harbor, especially at sunset. The hotel building is in the grand British colonial tradition, with spacious terraces, many sitting areas, and wide hallways, but the service didn’t always keep up. On the one hand, a porter ran out of the building to meet our cab and take our bags, and the desk staff were friendly and helpful. On the other hand, the cleaning staff did a poor job, both before our arrival and during our stay - the room was dusty, the floor was gritty, and the bathroom cleaning was perfunctory. The WiFi signal was so weak as to be useless, even after we asked about it and the desk staff called “the IT department.” The included buffet breakfast was good, although the coffee was consistently awful. And the coffee provided in the room was Sanka-quality freeze-dried instant coffee, as if we were back in the 1970s. The room TV was small-screen and not wall-mounted, taking up scarce desk space. The screen was scratched and the cable service was mediocre. The pool across the street was beautiful, looking up at the hotel and the cable car to the Top of the Rock, with changing rooms and a shower room.
Charles, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The rock stay
Pleasant, couple of issues, but staff quickly addressed those. But in general not a bad stay.
Barry, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

hayley, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely views.
Wonderful stay, wonderful staff. Bedroom had both type of plug sockets which was useful! Good choice at breakfast. Got fit going up and down the hill…..
Amanda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jamie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gina, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Did not like the fast traffic speeding on road when crossing to the pool. Need a cross walk there.
Edward John Paul, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location, nice balcony, and fantastic pool. Shower was like warm in the morning and internet was weak, but air conditioning worked well.
David, 1-night romance trip
Verified Expedia guest review