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Holiday Inn New York City - Times Square, an IHG Hotel

3.5-star hotel with restaurant, near Times Square

  • Free WiFi

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8.4.Very Good.
  • The property was very clean and tidy. The only thing to mention is the Elevators.…

    Feb 14, 2020

  • Staff couldn’t be friendlier or more helpful. They were some of the nicest people we met.

    Jun 11, 2018

See all 1,549 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG), Intertek Cristal (3rd party expert - Global), SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Transport options
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 271 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • 24-hour business center

For families

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Midtown
  • Times Square - 4 min walk
  • Madame Tussauds Wax Museum - 5 min walk
  • Madison Square Garden - 8 min walk
  • Macy's - 8 min walk
  • Broadway - 10 min walk
The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):
  • Dining venue(s)

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Room, 2 Double Beds, Non Smoking
  • Room, Accessible, Non Smoking (Roll-In Shower)
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, 1 King Bed, Non Smoking, View (Manhattan View)
  • Room, 2 Double Beds, Non Smoking, View (Manhattan View)


  • In Midtown
  • Times Square - 4 min walk
  • Madame Tussauds Wax Museum - 5 min walk

What’s around


  • In Midtown
  • Times Square - 4 min walk
  • Madame Tussauds Wax Museum - 5 min walk
  • Madison Square Garden - 8 min walk
  • Macy's - 8 min walk
  • Broadway - 10 min walk
  • 5th Avenue - 11 min walk
  • Jacob K. Javits Convention Center - 13 min walk
  • Gershwin Theater - 13 min walk
  • Empire State Building - 13 min walk
  • Bryant Park - 14 min walk

Getting around

  • John F. Kennedy International Airport (JFK) - 37 min drive
  • Liberty Intl. Airport (EWR) - 27 min drive
  • LaGuardia Airport (LGA) - 24 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 13 min drive
  • Teterboro, NJ (TEB) - 14 min drive
  • Linden, NJ (LDJ) - 25 min drive
  • New York Penn Station - 7 min walk
  • New York W 32nd St. Station - 12 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • 34 St. - Penn Station - 5 min walk
  • Times Sq. - 42 St. Station - 6 min walk
  • 42 St. - Bryant Pk. Station - 7 min walk

At a glance

Hotel size

  • This hotel has 271 rooms
  • This hotel is arranged over 35 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • 24-hour fitness facilities

Working away

  • 24-hour business center


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • Year Built - 2015
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas


  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Closed captioned TV
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • Italian
  • Romanian
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Rattle N Hum - Onsite restaurant.

Small print

Also known as

  • Holiday Inn New York City Times Square Hotel
  • Holiday Inn New York City Times Square
  • Holiday Inn New York City - Times Square, an IHG Hotel Hotel
  • Holiday Inn New York City - Times Square, an IHG Hotel New York
  • Holiday Inn Times Square Hotel
  • York City Times Square, An Ihg

Optional extras

Breakfast costs between USD 10 and USD 18 per person (approximately)


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practice of: SafeStay (AHLA - USA); COVID-19 Guidelines (CDC); Safe Travels (WTTC - Global); Intertek Cristal (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: USD 50.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Holiday Inn New York City - Times Square, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's discounted parking nearby.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Rattle N Hum. The dining venue will be unavailable from March 1 2021 to June 1 2021 (dates subject to change). Nearby restaurants include Ben's Delicatessen (3-min walk), Café Grumpy (3-min walk), and Mercato (3-min walk).
  • No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
  • Holiday Inn New York City - Times Square, an IHG Hotel has a 24-hour fitness center and a garden.
8.4.Very Good.
  • 8.0.Very Good


    You won’t leave bragging that you stayed nor complaining that you stayed. The location is the best part of the stay. Very easy to get around the city.

    Karla, 2 night trip with friends, Apr 23, 2021

    Verified guest review

  • 4.0.Fair

    Choose Somewhere Else...

    Supposedly a non-smoking hotel. The marijuana smoke was so horrible in the first room I had so was moved to a second. The second room had stale cigarette smoke in the headboard. I didn't even bother complaining about it. Elevators are incredibly slow. I needed to use the printer in the "business center" which is in the basement. After walking around linen carts to get through it. The printer didn't work. There were panhandlers and smokers in the "garden" area out in front which seemed to remain trashed. Though the front desk clerks were very nice and accommodating, the whole experience and the tiny rooms reminded me why I usually stay in LIC. There wasn't even a microwave to use for leftovers. The best thing going for this place is the convenience to transportation, multiple restaurant choices and shopping.

    TIFFANY, 6 night trip, Apr 18, 2021

    Verified guest review

  • 8.0.Very Good

    Clean hotel with no frills. We had to ask for extra towels because the room only had 2 bath towels for 3 people and no hand towels ot washcloths. They brought extra bath towels promptly but there were no hand towels or wash cloths. Overall it was a decent stay.

    1 night family trip, Apr 16, 2021

    Verified guest review

  • 8.0.Very Good

    Prime Location

    The hotel is PRIME location for a visit to NYC. The lobby was small and often housed many interesting travelers. The hotel has 36 floors, and two elevators which often proved difficult to get to/leave your room due to crowd. Overall a descent accommodation for the city.

    Kamri Morris, 2 night trip, Apr 15, 2021

    Verified guest review

  • 6.0.Good

    I was there over a week ago and can't get customer service to send me a receipt

    Michael, 1 night business trip, Apr 13, 2021

    Verified guest review

  • 2.0.Poor

    Cheep fire hazard

    Neighbors hot boxed their room, the fire alarm went off for hours and no one did anything. Fire fighters never arrived, reception didn't care. It smelled like smoke the whole time. If a real fire broke out everyone would've probably died.

    3 night trip with friends, Apr 12, 2021

    Verified guest review

  • 8.0.Very Good

    Chaotic check-in leading to surprising calm

    Check-in was chaotic and had to wait for front desk person that was in the bathroom. Only way I knew this was because some random guy let me into lobby from outside and told me that. Turns out the random guy (that had absolutely no identifiable H.I. uniform) was “housekeeping,” and I use that term loosely. I mean, the front desk person ended up being very sweet but her not being there at all without anyone covering for her was problematic as there was A LOT going on at check-in time. Room was great though and other interactions following check-in were positive.

    1 night trip, Apr 12, 2021

    Verified guest review

  • 6.0.Good

    Ok at best

    They didn’t have any face towels,the restaurant mentioned in the advertisement was closed, and the room was very small.

    Mario, 3 night trip, Apr 9, 2021

    Verified guest review

  • 8.0.Very Good

    Worth the view

    We had paid extra for a Manhattan view. Originally given a alley view. After calling the front desk and having a difference of opinion between what Manhattan view meant, we were moved into a room with the most gorgeous view. Outside hotel, especially at night, was not ideal, a little better by daytime. It was close to Times Square and the Hop on Hop off bus stop.

    Catherine, 3 night family trip, Apr 5, 2021

    Verified guest review

  • 6.0.Good

    Good option

    Great location and price. Lift access very inconvenient during certain times, specially on top floors where its not easy to use the stairs. Didn´t know we had to ask for cleaning service at the room and when we knew it was not available. Overall a good option for the price paid.

    4 night trip with friends, Apr 1, 2021

    Verified guest review

See all 1,549 reviews