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Casa Karina Hotel

4.0 star property
Bansko ski-in/ski-out hotel with spa and ski storage

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Casa Karina Hotel

Photo gallery for Casa Karina Hotel

Lobby lounge
Indoor pool, pool loungers
Property entrance
Deluxe Studio, 1 Queen Bed
Breakfast, dinner served; international cuisine, garden views

Overview of Casa Karina Hotel

7.4 out of 10 Good
7.4/10 Good

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
Map
5 Kralev Dvor Str, Bansko, 2770
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Ski storage
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Room service
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Private bathroom
  • Television
  • Garden

Room options

View all photos for Standard Apartment, 2 Bedrooms (Free Sauna, Steam Bath, Fitness)

Desk, free WiFi

Standard Apartment, 2 Bedrooms (Free Sauna, Steam Bath, Fitness)

  • 70 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Mountain View

Deluxe Apartment, 2 Bedrooms, Mountain View

Deluxe Apartment, 2 Bedrooms, Mountain View

  • 80 sq m
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Double Room (Free Sauna, Steam Bath, Fitness)

Standard Double Room (Free Sauna, Steam Bath, Fitness) | View from room

Standard Double Room (Free Sauna, Steam Bath, Fitness)

  • 24 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Apartment, 1 Bedroom (Free Sauna, Steam Bath, Fitness)

View from room

Standard Apartment, 1 Bedroom (Free Sauna, Steam Bath, Fitness)

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed

View all photos for Deluxe Studio, 1 Queen Bed

Deluxe Studio, 1 Queen Bed

Deluxe Studio, 1 Queen Bed

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio (Free Sauna, Steam Bath, Fitness)

Desk, free WiFi

Studio (Free Sauna, Steam Bath, Fitness)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

About this area

Getting around

  • Sofia (SOF) - 141 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Ginger - 5 min walk
  • Happy End - 6 min walk
  • Bansko Gondola Ski Lift - 6 min walk
  • tsakiris ski rental - 6 min walk
  • Lobby Bar - 3 min walk
Map

About this property

Casa Karina Hotel

Casa Karina Hotel allows you more time for skiing with ski-in/ski-out access. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other features of this upmarket hotel include an indoor pool, a bar/lounge and a fitness centre. Ski storage is also available.

All-inclusive

All-inclusive room rates at Casa Karina Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Bulgarian, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (EUR 6 per day)
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Babysitting (surcharge)

What to do

  • Ski-in/ski-out access
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby

Working away

  • Meeting room
  • Conference space (2691 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Shopping centre on-site
  • Full-service spa
  • Sauna
  • Steam room
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)

Ski

  • Ski-in/ski-out access
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Skiing lessons nearby
  • Ski area nearby
  • Ski hire shops

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

Dining

On-site venue – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 8 for adults and EUR 8 for children
  • Airport shuttle service is offered for an extra charge of EUR 190 per vehicle (return)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for EUR 2.62 per day
  • Rollaway beds are available for EUR 30.0 per day
  • Airport shuttle for children between the ages of 2 and 12 costs EUR 190 (return)

Parking

  • Covered self-parking costs EUR 6 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Casa Karina Hotel Bansko
Casa Karina Hotel
Casa Karina Bansko
Casa Karina
Casa Karina Hotel Hotel
Casa Karina Hotel Bansko
Casa Karina Hotel Hotel Bansko

Frequently asked questions

Does Casa Karina Hotel offer free cancellation for a full refund?
Yes, Casa Karina Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Casa Karina Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Casa Karina Hotel?
Yes, there's an indoor pool.
Are pets allowed at Casa Karina Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Casa Karina Hotel?
Yes. Self-parking costs EUR 6 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Casa Karina Hotel?
Yes, an airport shuttle is available. The charge is EUR 190 per vehicle return.
What are the check-in and check-out times at Casa Karina Hotel?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Casa Karina Hotel and nearby?
During the winter, enjoy nearby recreation such as skiing and return when the snow melts for hiking and horse riding. Additional recreation nearby includes cave exploring. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Casa Karina Hotel also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Casa Karina Hotel?
Yes, there's an on-site restaurant that offers international cuisine and garden views.
What's the area around Casa Karina Hotel like?
Casa Karina Hotel is a short 3-minute walk from Bansko Ski Resort and 7 minutes' walk from Bansko Gondola Lift.

Reviews

7.4

Good

7.4/10

Cleanliness

7.6/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

haskia, 3-night trip
Verified Hotels.com guest review

8/10 Very good

This is an excellent hotel for its money-central location for everything-5 mins to Gondola, clean and warm rooms-housekeeping every day-we did half board which the food was good(we never expect fine dining in HB-but good varied choice) the only thing I would say is that the breakfast could be a little earlier 7am rather than 7.30am as it leaves very little time to eat before the Gondola opens at 8….but this wouldn’t stop me from staying here again-all in all a very good.
Joanne, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Highly recommended for family and single travels.
Irineos, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Daniel, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Check in staff really friendly. We had the luxury studio room which was very nice, very alpine feel to it - very spacious! Breakfast was ok, can be approved. Dinner was also ok, could have done with the food being warmer. Spa needs updating. However, overall experience was very pleasant. Very convenient location to the gondola.
8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyable stay with great staff
Great location, very friendly and helpful staff. Will be going again on my next trip!
Jiemeng, 6-night trip with friends
Verified Hotels.com guest review

6/10 Good

overall stay was dissapointing
overall stay was dissapointing regarding the expectations I had while watching the hotel's profile. I got my room about an hour after arrival (it was early check-in), but the romm contained NO TABLE to eat on or work on. The room was VERY dirty, and they did not supply the TA morning breakfast (it was under COVID restriction, so the guests need to eat it the room by early TA reservation from the hotel's restaorant. Since ther was no regular table in the room, you needed to eat sitting on the floor, as if you're in Japan...). The next day, after being very angry, they swiched my room to much better clean one, and organaized a plate of fruits, and allowed me to use the safe box without additional costs. later I asked for late check-out and was agreed, but then, a day before suddenly the whole hote was "fully booked" and I had to leave the room and to prepare my self after a day of ski in the showers of the spa, which were also dissapoiting. The Gym is ultra-old fashion, and the food at dinner was so bad I skipped it and went to eat out side. If you reserve a room here, do not waste on HB, do only B&B. So to summerize: the staff is nice and willing to assist, but the place itself and my overall experience were not so good, and probably skip this place next time should I return to Bansko.
Dan, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

An excellent hotel with consistently high standards. The staff are polite, friendly and enthusiastic. The rooms are clean, warm and comfortable. The restaurant is vibrant and the food is splendid, always of a high quality. I cannot fault Casa Karina Hôtel.
7-night trip
Verified Expedia guest review

8/10 Very good

Was greate, there is one think tot be improved
It was only one problem with check-in. We came to the hotel early, but we were not allowed to make the check-in. We returned at 2 pm and then there was a really big queue of people
Assaf, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Casa Karina did not disappoint us; it was a short walk to the Gondola, swimming pool/spa area was lovely and relaxing, staff were friendlier than whole of Bansko. Our room was spacious, temperature comfortable, with a powerful shower. Lack of wifi in the room did not bother us as it was very good in the loby. Food especially the main dishes could have been a little more creative. Short length of shower curtain in our room meant we couldnt stop water flooding into bathroom. Just small issues for excellent value. We certainly enjoyed our stay at Casa Karina and would stay there again.
Ayse, 5-night trip with friends
Verified Hotels.com guest review