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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

FIVE Palm Jumeirah Dubai

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Supervised childcare/activities (free)
No. 1 The Palm, Palm Jumeirah, Dubai, United Arab Emirates

5-star beachfront resort with 24-hour fitness, near Emirates Golf Club
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • Supervised childcare/activities (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Very crowded and not a place to escape and relax. Overrated price for the room for what u…Sep 12, 2020
  • Differently coming back to this hotel. Loved everything!!!Sep 10, 2020

FIVE Palm Jumeirah Dubai

from €146
  • Junior Suite
  • Luxe Sea View
  • Junior Suite, Sea View
  • Luxe Sea View, Double Queen
  • Luxe One Bedroom Suite
  • Luxe Two Bedroom Suite
  • Suite, 4 Bedrooms
  • Superior Room
  • Superior Room, Partial Sea View
  • Superior Twin Room
  • Superior Room-New Year Eve Package
  • Luxe Sea View-New Year Eve Package
  • Junior Suite City View -New Year Eve Package
  • Luxe One Bedroom Suite - New Year Eve Package

What’s around FIVE Palm Jumeirah Dubai

Landmarks

  • In Palm Jumeirah
  • Aquaventure - 4 mi / 6.5 km
  • Jumeirah Beach - 6 mi / 9.7 km
  • Emirates Golf Club - 6.2 mi / 9.9 km
  • Mall of the Emirates - 7 mi / 11.3 km
  • Ski Dubai - 8 mi / 12.9 km
  • Wild Wadi Water Park - 8.2 mi / 13.2 km
  • Dubai Autodrome - 11.3 mi / 18.2 km

Getting around

  • Dubai Intl. Airport (DXB) - 32 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 39 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 52 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 470 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free valet parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 6 bars/lounges
  • 2 poolside bars
  • 3 coffee shops/cafés
  • 24-hour room service
Things to do
  • On private beach
  • Number of outdoor pools - 6
  • Children's pool
  • 24-hour fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Playground on site
  • Yoga classes/instruction on site
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Pool sun loungers
  • Spa tub
  • Sauna
Working away
  • Conference space
  • Conference space size (feet) - 9688
  • Conference space size (meters) - 900
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Deep soaking bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 55-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Maiden Shanghai - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

BLVD on ONE - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Cinque - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.

The Delisserie - This coffee shop serves breakfast, lunch, dinner, and light fare. Open daily.

The Spa Café - This café serves lunch and light fare. Open daily.

FIVE Palm Jumeirah Dubai’s small print

Also known as

  • FIVE Palm Jumeirah Dubai Resort
  • FIVE Resort
  • Viceroy Palm Jumeirah Dubai
  • FIVE Palm Jumeirah Dubai Dubai
  • FIVE Palm Jumeirah Dubai Resort
  • FIVE Palm Jumeirah Dubai Resort Dubai

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and staff at the property wear personal protective equipment.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night

Deposit: AED 500 per night

    A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Rollaway beds are available for AED 150.0 per day

Buffet breakfast is offered for an extra charge of AED 120 for adults and AED 60 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for FIVE Palm Jumeirah Dubai

  • Does FIVE Palm Jumeirah Dubai offer free cancellation for a full refund?
    Yes, FIVE Palm Jumeirah Dubai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at FIVE Palm Jumeirah Dubai?
    This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at FIVE Palm Jumeirah Dubai?
    Yes, there's free self and valet parking.
  • Is there a pool at FIVE Palm Jumeirah Dubai?
    Yes, there are 6 outdoor pools and a children's pool.
  • Are pets allowed at FIVE Palm Jumeirah Dubai?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at FIVE Palm Jumeirah Dubai?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near FIVE Palm Jumeirah Dubai?
    Yes, there are 3 onsite restaurants.
  • Is airport shuttle service offered by FIVE Palm Jumeirah Dubai?
    Yes, an airport shuttle is available.
  • What is there to do near FIVE Palm Jumeirah Dubai?
    Recommended spots to visit include Aquaventure (4 mi) and Jumeirah Beach (6 mi), along with Emirates Golf Club (6.2 mi) and Mall of the Emirates (7 mi).

Recent reviews

Fabulous 8.6 From 1,213 reviews

Poor 2.0
a disappointing experience!
Very noisy hotel, impossible to sleep with music playing until 4:30am, and impossible to reach Reception to complain! I will not go back to that Overrated hotel again !
ie2 night trip
Very Good 8.0
Fun laud weekend
Great pool vibe for friends.
ie2 night trip with friends
Good 6.0
Good overall
overall it was good hotel, but the hotel was very crowded especially the pool. there is no corona precautions at all in the pool.
Mohammed, ie1 night trip
Fair 4.0
Worst check in & check out I ever see
ie2 night trip
Good 6.0
Smoke Room
My room reeked of cigarette smoke when I checked it. They sent manager of house keeping to spray the room and the room smelled better after he left. However upon returning to my room late that night I discovered the bedding was drenched in cigarette smoke too... made for a very restless night...
ie1 night trip
Very Good 8.0
Nice, cozy, but recommended for couples & singles
Noura ali, ie1 night family trip
Fair 4.0
Lack of Security and Customer Services
I travelled more than 6 times to Vegas and stayed in hotels with pool parties and people drinking around the facilities and rooms, but there you are sure the bouncers will take the violators out of the hotel. However at Five Palm, not even the mask in areas where is mandatory to wear is enforced to be used by the bouncers. They just ignored me when I approach the security and hotel management asking one guest to wear the mask specially when he was speaking and taking the lift. They said they could do nothing... You do not feel safe in this hotel. Check-in process can take hours and we decided to check-out hours before in order to avoid facing same problem. We even closed the bill after the breakfast and asked the check out by phone from the room, but my wife had to wait the queue again to drop the keys as advised over the phone. In the meantime I was getting the car from the Valet, another mess! They tried to impose me to pay AED 250 per day and keep the car on the VIP area, I had to refuse 3 times! The food at Penthouse was amazing and the Neapolitan pizza as well.
ie1 night trip
Good 6.0
Just OK
Went there for a night, headed for a drinks to the bar at the beach which was for hotel residents only. And was offered 2 tables one with a minimum spend of 300 or closer to the beach (3m apart from the first table) 500dhs. I find extremely offensive as a hotel guest. The hotel rooms are just ok the layout of the room is not welcoming and the blackouts are just plain terrible. It’s sad considering the hotel had an opportunity to address all the issues during the low occupancy due covid 19. Which brings me to the next point hotel policy ( signs across the board) masks and gloves mandatory and it seems hotel guests are visitors are not in compliance and the hotel staff has an extremely relaxed reaction to it.
Omar, ie1 night trip
Exceptional 10.0
Great hotel
Stunning hotel , first class staff & overall beautiful set up in a great location !
Caroline, ie3 night trip
Very Good 8.0
Some issues
I booked for junior sweet and the sofa was quiet old and not in a good condition and there were small cottons appear on the sofa. Our luggage took almost one hour to be received in the room after checking in. The vallet took 20-30 min to get your car. I booked in this hotel before 3 years and it was much better in the last time.
MOHAMMED, ie2 night trip

FIVE Palm Jumeirah Dubai

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