Choose dates to view prices

Hotel Portofino

Photo gallery for Hotel Portofino

Standard Double Room | In-room safe, blackout curtains, free cots/infant beds
Outdoor pool
Outdoor pool
Flat-screen TV
Family Room, Multiple Beds | In-room safe, blackout curtains, free cots/infant beds

Overview of Hotel Portofino

Hotel Portofino

3.0 star property
3-star hotel in San Andrés with outdoor pool and restaurant

47 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Air conditioning
Map
Avenida Providencia No. 1 - 115, San Andrés, San Andres y Providencia, 880001

Room options

About this area

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 6 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Hamburguesas el Corral - 2 min walk
  • Don Anibal - 2 min walk
  • Beer Station - 2 min walk
  • Miss Celia - 3 min walk
  • Coffee Break - 3 min walk

About this property

Hotel Portofino

Hotel Portofino is only 0.9 mi (1.5 km) from the airport and offers a shuttle. Guests can take a dip in the outdoor pool or grab a bite to eat at El Delfin, which serves breakfast, lunch and dinner. A bar/lounge and a snack bar/deli are other highlights. The helpful staff and central location get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle*

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Beach nearby
  • Scuba-diving nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free wired Internet

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

El Delfin – This buffet restaurant serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>This property accepts credit cards, debit cards and cash.</p>
Property registration number RNT 30334

Also known as

Hotel Portofino San Andres
Portofino San Andres
Hotel Portofino Hotel
Hotel Portofino San Andrés
Hotel Portofino Hotel San Andrés

Frequently asked questions

Does Hotel Portofino offer free cancellation for a full refund?
Yes, Hotel Portofino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Portofino?
As of 9 February 2023, prices found for a 1-night stay for 2 adults at Hotel Portofino on 10 February 2023 start from €112, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Portofino?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Portofino?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Portofino?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Portofino?
Sorry, there's no on-site parking at Hotel Portofino.
Is an airport shuttle service offered by Hotel Portofino?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Portofino?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Hotel Portofino and nearby?
Have fun during the warmer months with activities nearby such as scuba-diving. Hotel Portofino also has an outdoor pool.
Are there restaurants at or near Hotel Portofino?
Yes, there's an on-site restaurant, El Delfin. Nearby restaurants include Coffee Break (3-min walk), Peruwok (4-min walk) and Sea Watch Cafe (4-min walk).
What's the area around Hotel Portofino like?
Hotel Portofino is located near Spratt Bight Beach, only a short 7-minute walk from Paintball San Andres and 2 minutes' walk from Beer Station. The local area is central and popular for its beaches.

Reviews

5.8

6.8/10

Cleanliness

5.9/10

Staff & service

4.0/10

Amenities

5.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Poor

The bathroom was near the hallway, it had an open window, so all the noise from the pool and bar area came in the room. The breakfast buffet was absolutely horrible, powdered eggs, it was like prison food. I got a stomach virus from the food or the coffee, they might have used tap water for the coffee.
Richard, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

4/10 Fair

things i did not like, there was no fridge in the room, no phone in rooms to call lobby in case of emergency, no wi fi in rooms, towels not ready only after 10AM, only one elevator (crowded most of the time). To be honest i would not come back to this hotel. :(
Richard., 4-night trip
Verified Expedia guest review

6/10 Good

It is a good choice because location and low budget.
Betty, 4-night trip
Verified Orbitz guest review

8/10 Very good

3-night trip
Verified Expedia guest review

4/10 Fair

City center Hotel
Very basic. It is very far from ALL INCLUSIVE. No basic amaneties provider like shampoo, only bar soap. No hair dryer, not even upon request. Meals were included but did not eat a single lunch or dinner. Food outside is better and cheap.
Greg, 5-night trip
Verified Expedia guest review

4/10 Fair

Hotel is very dated. A/C did not cool the room at all. The bathroom had very bad fumes and all of the pluming was in immediate need of replacement. No room phone. TV signal was very bad. The receptionists were not nice or informative at all. They did not seem to enjoy their job at the Hotel.
Verified Travelocity guest review

4/10 Fair

Expensive for what you got
While the room was clean, the safe did not work and the balcony door had no lock. The shower had a lot of pressure, but it was in a pounding stream with no hot water. The password for the internet was incorrect, but the network was hardly ever visible. On our last night we were told by reception we were required to pay for accident insurance that was not covered by our rate. They were unable to provide any documentation showing it was required. Overall we were not impressed with the hotel, given the rate we paid.
Verified Expedia guest review

6/10 Good

Carlos, 2-night trip
Verified Hotels.com guest review

2/10 Poor

RAUL, 5-night trip
Verified Hotels.com guest review