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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Dukes The Palm, a Royal Hideaway Hotel

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
Palm Jumeirah, Dubai, 120015, United Arab Emirates

5-star beachfront hotel with outdoor pool, near Dubai Marina
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Check in process was a little tough, but understanding given the Covid-situation. It was…May 28, 2020
  • The room was dirty and unsafe to stay in. I spent 5 hours waiting to speak to the manager…May 28, 2020

Dukes The Palm, a Royal Hideaway Hotel

from €106
  • Deluxe Room King Size Bed
  • Deluxe Room Twin Beds
  • Deluxe Studio
  • Superior Room
  • Superior Room Twin with Private Beach Access
  • Superior Studio
  • Grand Studio
  • Junior Suite, 1 King Bed
  • Executive Studio
  • Premier Room
  • Deluxe Suite
  • Apartment, 1 Bedroom
  • Premium One Bedroom Apartment
  • Premium Studio (Sky)

What’s around Dukes The Palm, a Royal Hideaway Hotel

Landmarks

  • In Palm Jumeirah
  • Dubai Marina Mall - 4.4 mi / 7.1 km
  • Jebel Ali Race Course - 4.4 mi / 7.2 km
  • The Beach Mall - 5 mi / 8.1 km
  • Emirates Golf Club - 5.7 mi / 9.1 km

Getting around

  • Dubai Intl. Airport (DXB) - 25 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 32 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 41 min drive

At a glance

Key facts

Hotel size

  • This hotel has 506 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • On private beach
  • Beach sun loungers
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Playground on site
  • Skydiving nearby
  • Marina on site
  • Beach umbrellas
  • Children's pool
  • Health club
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Dukes The Palm, a Royal Hideaway Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

Great British Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

West 14 - This steakhouse specializes in American cuisine and serves lunch and dinner.

Khyber - This restaurant specializes in Indian cuisine and serves dinner only.

DUKES Bar - Onsite bar.

Dukes The Palm, a Royal Hideaway Hotel’s small print

Also known as

  • DUKES Dubai Hotel Palm Jumeirah
  • Dukes The Palm, a Royal Hideaway Hotel Dubai
  • Dukes Palm Royal Hideaway Hotel Dubai
  • Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
  • DUKES Dubai Hotel Palm Jumeirah
  • Dukes Dubai
  • Dukes Palm Royal Hideaway
  • Dukes Palm Royal Hideaway Hotel Dubai
  • Dukes Palm Royal Hideaway Hotel
  • Dukes Palm Royal Hideaway Dubai
  • Dukes Palm Royal Hideaway
  • DUKES Hotel
  • Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
  • Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
  • Hotel Dukes The Palm, a Royal Hideaway Hotel
  • Dukes The Palm, a Royal Hideaway Hotel Dubai
  • Dukes The Palm a Royal Hideaway Hotel
  • DUKES Dubai Hotel Palm Jumeirah
  • Dukes Dubai
  • Dukes Palm Royal Hideaway
  • Dukes The Palm, a Royal Hideaway Hotel Hotel
  • Dukes The Palm, a Royal Hideaway Hotel Dubai
  • DUKES Dubai Palm Jumeirah
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  • Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
  • Hotel Dukes The Palm, a Royal Hideaway Hotel
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  • Dukes Palm Royal Hideaway Dubai

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Noise-free guestrooms cannot be guaranteed.

This property advises that guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
    A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of AED 75 for adults and AED 75 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Dukes The Palm, a Royal Hideaway Hotel

  • Does Dukes The Palm, a Royal Hideaway Hotel offer free cancellation for a full refund?
    Yes, Dukes The Palm, a Royal Hideaway Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Dukes The Palm, a Royal Hideaway Hotel?
    Yes, there's free valet parking.
  • Is there a pool at Dukes The Palm, a Royal Hideaway Hotel?
    Yes, there's an indoor pool, an outdoor pool, and a children's pool.
  • Are pets allowed at Dukes The Palm, a Royal Hideaway Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Dukes The Palm, a Royal Hideaway Hotel?
    You can check in from 3:00 PM to 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Dukes The Palm, a Royal Hideaway Hotel?
    Yes, there are 3 onsite restaurants.
  • What is there to do near Dukes The Palm, a Royal Hideaway Hotel?
    Recommended spots to visit include Dubai Marina Mall (4.4 mi) and Jebel Ali Race Course (4.4 mi), along with The Beach Mall (5 mi) and Emirates Golf Club (5.7 mi).

Recent reviews

Fabulous 8.6 From 737 reviews

Very Good 8.0
A few problems for a five star
We had a great time here. A few things were off, for a five star hotel. There will always be construction in Dubai, so if that bothers you, you're left with very few options in the entire city. We found the noise to be minimal, and they did the really noisy stuff during the day. The carpet was kind of damp and stained by the wall of the window. The shower design is very poor. Any water you have aimed even slightly towards the glass shower wall pools and drains on the floor. You will have a pool of water on the floor that the mat can't even begin to sop up. Getting in and out of the shower will be a problem for a lot of people. I am relatively fit and 35 years old and it was difficult for me. The staff was all excellent and polite. I realize Dubai is expensive, but anywhere in the hotel it will cost $10 US for a small glass bottle of pop, and even water by the pool is expensive. Tim and Valentine at the poolside service were fantastic.
Nissa, ie6 night romance trip
Exceptional 10.0
Big room, beach front, lazy river, lovely breakfas
New hotel with fine service. Lazy river and pool. Staff were attentive and helpful. Chairs were being polished in breakfast room. I could see that they paid attention to upkeep. Would certainly reccomend
David, ie1 night romance trip
Very Good 8.0
New Years trip
Myself and my partner stayed in Dukes for 6 nights over new year. We booked a club room with the main draw being Happy Hour from 6pm to 8pm in the Tea Lounge each evening with hot and cold canapes and soft drinks, beer, wine and spirits provided free of charge. The staff in the club lounge were all fantastic and made us feel at home. The buffet breakfast had everything you could want - a station for eggs and bacon made to order along with similisr stations for pancakes, waffles and french toast. The staff were very accommodating with my food allergies and made my food on request each morning. The coffee station was also fantastic with an amazing barista. The room was spacious with a separate living area and kitchen. The turn down service each evening was a nice touch. The pool area was great with lots of sun beds available. Would definitely visit again.
Jennifer, ie6 night romance trip
Exceptional 10.0
Amazing hotel
Such an amazing hotel... perfect location gorgeous pool and breakfast!
Sinead, ie7 night romance trip
Exceptional 10.0
Very nice hotel in the Palm
Outstanding hotel, friendly staff, speaking several languages (Italian was a surprise), great breakfast. Quiet new and good location in the Palm. Entrance is a little confusion because of the constructions, but then this is all over Dubai. Overall very good experience.
ximena, ie5 night family trip
Exceptional 10.0
Hotel location
It was amazing the staff was so helpful
Muhidin, ie3 night family trip
Very Good 8.0
Building works around it.
A lovely hotel but the surrounding area is still very much under construction so quite a high level of noise during the day which spoilt it for us. Great views across to Dubai Marina.
Mrs K A, ieRomance trip
Exceptional 10.0
Excellent stay-highly recommend!
Excellent trip, hotel was extremely well layed out and very impressive on arrival. Rooms are immaculate and large; staff were excellent and the facilities were excellent; we will all be back; infinity pool and indoor pool were the best facilities.
ieTrip with friends
Exceptional 10.0
So relaxing.
This hotel is perfect for a relaxing few days. We stayed 3 nights and barely left. The pool is amazing. However when we did venture out the staff had taxi's for us within 2-3 minutes. Couldn't recommend this hotel enough.
ie3 night romance trip
Exceptional 10.0
My stay at Dukes has been amazing! The staff are great, they make you feel like you’re home. Sonia who is one of the managers is amazing!!! She checks in on you to ask how you’re doing and if you need anything! Dukes is an amazing hotel and I will be recommending it to all of my co workers and friends.
Michael, us10 night business trip

Dukes The Palm, a Royal Hideaway Hotel

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