Guests
All properties in Matsumoto, Nagano (prefecture), Japan

Hotel Buena Vista

3.5-star hotel with 4 restaurants, near Matsumoto Performing Arts Center

  • Free WiFi
From
€73

Image gallery

  • Hotel Buena Vista
  • Hotel Buena Vista
  • Standard Twin Room, Non Smoking - Bathroom
  • Executive Twin Room, Smoking - Bathroom
  • Hotel Buena Vista
Hotel Buena Vista. Image 1 of 49.
1 / 49Hotel Buena Vista
1-2-1 Honjo, Matsumoto, 390-0814, Nagano-ken, Japan
9.0.Superb.
  • No additional comments

    Jul 22, 2021

  • Small room but very clean, spacious bath with good amenities. Conveniently located within…

    Jul 30, 2020

See all 229 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Safe
Walkable
Quiet
  • Parking available
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 190 guestrooms
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Breakfast available
  • Free area shuttle
  • Self parking

For families

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator

What’s around

  • Heart of Matsumoto
  • Matsumoto Performing Arts Center - 10 min walk
  • Matsumoto Castle - 19 min walk
  • Zenkyuin Temple - 7 min walk
  • Fukashi Shrine - 8 min walk
  • Matsumoto Timepiece Museum - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Economy Double Room, Non Smoking
  • Standard Twin Room, Non Smoking
  • Executive Economy Double Room, Non Smoking
  • Standard Economy Double Room, Smoking
  • Premier Economy Double Room
  • Premier Twin Room
  • Superior Economy Double Room
  • Superior Twin Room
  • Executive Economy Double Room, Smoking
  • Luxury Economy Double Room
  • Executive Twin Room, Non Smoking
  • Executive Twin Room, Smoking
  • Executive Double Room, Non Smoking
  • Executive Double Room, Smoking
  • Luxury Twin Room
  • Late Check-in (6PM) Early Check-out (10AM) Standard Economy Double Room

What’s around

Landmarks

  • Heart of Matsumoto
  • Matsumoto Performing Arts Center - 10 min walk
  • Matsumoto Castle - 19 min walk
  • Zenkyuin Temple - 7 min walk
  • Fukashi Shrine - 8 min walk
  • Matsumoto Timepiece Museum - 8 min walk
  • Jorinji Temple - 9 min walk
  • Nawate-Dori - 10 min walk
  • Kurassic - 11 min walk
  • Yohashira Shrine - 11 min walk
  • International Academy of the Suzuki Method - 11 min walk

Getting around

  • Shiojiri Station - 13 min drive
  • Hotaka station - 14 min drive
  • Shin shimashima station - 14 min drive
  • Matsumoto Station - 16 min walk
  • Free area shuttle
map
See on map
1-2-1 Honjo, Matsumoto, 390-0814, Nagano-ken, Japan

At a glance

Hotel size

  • This hotel has 190 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 2:00 PM-2:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Please note: Guests booking a "Late Check-In (6 PM), Early Check-Out (10 AM) Standard Economy Double Room" category may check in after 6 PM and must check-out by 10 AM.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (JPY 1100 per night; includes in/out privileges)
  • Onsite parking limited
  • Height restrictions apply for onsite parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)

Be entertained

  • Flat-screen TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 1980.00 for adults and JPY 1320.00 for children (approximately)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs JPY 1100 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for lunch and dinner.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

  • Hotel Buena Vista Matsumoto
  • Buena Vista Matsumoto
  • Hotel Buena Vista Hotel
  • Hotel Buena Vista Matsumoto
  • Hotel Buena Vista Hotel Matsumoto

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Buena Vista does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 1100 per night. Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - 2:00 AM. Check-out time is 11 AM.
  • Yes, there are 4 onsite restaurants. Nearby restaurants include Au Crieur De Vin (4-min walk), Saizeriya (5-min walk), and Mona Chulos (6-min walk).
9.0.Superb.
  • 8.0.Very Good

    Nice hotel but we had three people staying in one room and the third “bed” was literally a very hard sofa with some sheets thrown on top. Was quite uncomfortable. Other than that, nice hotel and good location.

    German, 1 night family trip, Mar 2, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good business hotel for solo traveler. - 10 minutes walk from the Matsumoto Station and the hotel has a complementary shuttle bus. - The rooms are clean and not too congested. - The breakfast is nice.

    T0ky0_Tr4v3ller, 3 night business trip, Jan 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location. Large and modern room. Competitive fare. Would like to stay a little longer.

    1 night romance trip, Nov 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Perfect hotel in Matsumoto.

    Excellent in every way. I can’t say enough about the amazing service, perfect location, comfortable and spacious room. We were leaving for the Alpine Route trip before breakfast was served so the hotel prepared a boxed lunch. A beautiful hotel! Easy walking distance to the train and bus centers.

    Sandra K, 1 night trip with friends, Nov 3, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We loved the spacious room( for Japan), and the very helpful bell, Yuko, who helped us with the map and bus schedule, and many more things. We loved the free shuttle which took us when we were too tired to walk. The breakfast upstairs was fantastic. The front desk helped us book a room in Jamikochi, and helped with the bus schedule. Hotel Buena Vista was my favorite hotel on this trip so far.

    Terrie, 2 night family trip, Oct 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent stay, lovely city, magnificent castle. Hotel staff very helpful and charming. Shuttle bus from and to the station.

    1 night trip, Oct 27, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    A good hotel

    A very good hotel. Good location, helpful staff, and tasty breakfast for a reasonable price.

    Takahiro, 1 night trip, Oct 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice large hotel

    Very nice and clean, large modern hotel. It kind of had a feel of a Hyatt or similar in Chicago or other large city. The staff was very friendly and accommodating. The room was a good size and clean. Location is good in the fact that it's close to the train station, though otherwise there's not a ton around there. It's very convenient that they have a free shuttle to the station, too.

    1 night trip, Aug 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very clean and professional service as fancy hotel, the price was great for the deal.

    1 night romance trip, Jun 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    a nice hotel in a lovely city

    I had an enjoyable stay at Buena Vista Hotel! It situated a bit off the busy part of the train station but still in walking distance to all the interesting places. The executive room is a bit small but you might expect that as that is in Japan....the executive lounge gave me relax time towards the evening. Breakfast at the restaurant on the top floor offers fantastic views over the city at all angles. The staff are very friendly and helpful....one bonus is, although there is no onsen inside the hotels, it offers free onsen trip everyday to a premium onsen hotel situated up a bit on the mountain. We could use the public onsens which one of them is an outdoor onsen! I have enjoyed so much that I have even extended my stay for one more night. I highly recommend this hotel when you visit this lovely city of Matsumoto.

    Alvin, 1 night trip, May 16, 2019

    Verified Hotels.com guest review

See all 229 reviews