Mercure Vienna First

The hotel staff were very helpful and kind. Thre location is very central. There are a lot of restaurants within walking distance of the hotel. The hotel is very clean. The only area for improvement is the comfort of the bed and in particular, the quality of the pillows used in the hotel.

The location of the hotel is excellent, the rooms are small and dark and there is dust in the room. Although we were promised a check-out at 14:00 in the morning, the receptionist told us that it was canceled and treated it unpleasantly

Really nice hotel great staff and great location. Easy walk to all attractions in Vienna.

Poor quality of furniture and bedding, room lighting very bad and placement of tea coffee kettle equipment dangerous. Cheap quality curtains, towels and bedding, stayed for 4 nights and bed linen not changed.

The hotel is great. Lovely little touches like the waltz carpet. Our room was very clean and made good use of space. The only downside was that we wouldn’t work out how to turn the heat down (the aircon control didn’t make any difference) so it was very hot in the room.