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All properties in Monteverde, Puntarenas Province, Costa Rica
Hostal

Pensión Santa Elena

Mountain Monteverde hostal with restaurant

  • Free WiFi
From
€24

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1 / 46Pensión Santa Elena
9.0.Superb.
  • Bare bones pension with a big spirit. Everyone so friendly and helpful. Big free…

    Mar 30, 2021

  • The room was great clean and comfortable. The staff on the desk were awesome so so…

    Mar 20, 2020

See all 60 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Dining options
Shopping
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer

Property highlights

Main amenities

  • 35 guestrooms
  • Daily housekeeping
  • Restaurant
  • Airport shuttle
  • Garden
  • Front desk safe

What’s around

  • Monteverde Orchid Garden - 1 min walk
  • Wildlife Refuge Monteverde - 20 min walk
  • Children's Eternal Rain Forest Bajo del Tigre - 20 min walk
  • Monteverde Butterfly Garden (Jardin de Mariposas) - 20 min walk
  • Bat Jungle - 25 min walk
  • Curi-Cancha Reserve - 35 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Grand Standard
  • Standard Room
  • Grand Cabin
  • Petite Suite
  • Standard Triple Room
  • Economy Quadruple Room
  • Triple Shared Bath
  • Apartment, 1 Bedroom

Location

  • Monteverde Orchid Garden - 1 min walk
  • Wildlife Refuge Monteverde - 20 min walk
  • Children's Eternal Rain Forest Bajo del Tigre - 20 min walk

What’s around

Landmarks

  • Monteverde Orchid Garden - 1 min walk
  • Wildlife Refuge Monteverde - 20 min walk
  • Children's Eternal Rain Forest Bajo del Tigre - 20 min walk
  • Monteverde Butterfly Garden (Jardin de Mariposas) - 20 min walk
  • Bat Jungle - 25 min walk
  • Curi-Cancha Reserve - 35 min walk
  • Sky Adventures Monteverde Park - 40 min walk
  • Monteverde Cloud Forest Biological Reserve - 3.4 mi / 5.5 km
  • Selvatura Adventure Park - 3.4 mi / 5.4 km
  • Children's Eternal Rainforest - 4.1 mi / 6.6 km
  • El Tigre Waterfalls - 4.7 mi / 7.6 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 153 min drive
  • La Fortuna (FON-Arenal) - 146 min drive
  • Airport shuttle (surcharge)

At a glance

Size

  • 35 rooms

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

The front desk is open daily from 5:30 AM - 10:30 PM. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (7 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 1 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 8:00 AM to 12:30 PM*

Parking

  • Onsite parking limited
*See small print for additional details or extra charges

At the hostel

Food and drink

  • Restaurant

Things to do

  • Ecotours nearby
  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Freshen up

  • Shower only

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • Pensión Santa Elena Hostel Monteverde
  • Pensión Santa Elena Monteverde
  • Pensión Santa Elena
  • Pensión Santa Elena Hostal Monteverde
  • Pensión Santa Elena Hostal
  • Pensión ta ena Montever
  • Pensión Santa Elena Hostal
  • Pensión Santa Elena Monteverde
  • Pensión Santa Elena Hostal Monteverde

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per stay

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of USD 45 per person (one way)

Airport shuttle service for children costs USD 45 (one-way)

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Pensión Santa Elena does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, dogs are welcome, with a limit of 1 per room. There's a charge of USD 25 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 10:00 PM. Check-out time is 11 AM.
  • Yes, there's an onsite restaurant that offers Mexican cuisine. Nearby restaurants include Restaurante Sabor Tico (3-min walk), The Green Restaurant (3-min walk), and Don Juan Choco Café (4-min walk).
  • Yes, an airport shuttle is available from 8:00 AM to 12:30 PM on request. The charge is USD 45 per person one way.
  • Have fun with nearby activities like hiking and ziplining. Additional recreation nearby includes ecotours. Enjoy amenities like a picnic area and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Parfait

    Cuisine propre et fonctionnelle, chambre propre et assez grande, thé et café gratuit en tout temps! Personnel serviable et enjoué. Déjeuner parfait!Bien situé, tout se fait pieds

    Julie, 2 night family trip, Mar 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I LOVED everything about this property. My room was decorated with bright colors and a fun flower chandelier light. The bed was extremely comfortable. My room had a private bathroom with a stone shower. Breakfast was included and cooked to order every morning. There was complimentary coffee and tea available at all times. A wonderful fully equipped kitchen was at your disposal to cook your lunches and dinners. Michael, one of the front desk staff, was extremely thoughtful and carried my suitcase up to my room. The reception staff was always there to answer questions, help with problems and/or assist with tour or transfer reservations. A calm and serene place to chill and enjoy the beautiful sounds of nature. I’ll definitely be back!! *If you work remotely, the WiFi here is not strong enough and has an intermittent signal.

    LoriL, 3 night trip, Mar 4, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff very friendly. Good breakfast. Great location. Only negative is the bed. Needs to be replaced.

    3 night romance trip, Feb 7, 2020

    Verified Travelocity guest review

  • 8.0.Very Good

    Conveniently located in the centre of Santa Elena (the town). 2-minute walk to the shops (supermarkets, pharmacia, cafes and sodas, tour offices, souvenirs, restaurants). 6min walk to the parada / bus station. 5km to Monteverde forest preserve. ($12 taxi or 700 C on the public bus). The courtyard garden in the back is lovely: quiet, sunny, with plenty of outdoor seating. Staff are friendly and proactively helpful. There were a half-dozen of us arriving at the same time, so Diego gave us an orientation session, including tours and activities to consider. The kitchen is well-used -- remember to label your food, if you want to see it again! Breakfast is fantastic. Choose from tacos, toast & eggs, or yoghurt with fruit & granola. I enjoyed the breakfast tacos (scrambled eggs, beans, potatoes, grated cheese) every morning. Night-time is quiet... until the rooster and early morning traffic (trucks, motorcycles) start.

    Lee, 3 night trip, Jan 25, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The front desk staff were very helpful in giving information and recommendations about different activities in the area. Also, tour buses stop right at the hotel to pick you up. The room was basic, but overall comfortable. The entire complex was comfortable. The front sitting area feels like a cozy coffee shop. There was hot water in the shower. It is in the center of town, so walkable to many things. It was nonetheless relatively quiet- the one instance of loud people was not very long, but it was clear the walls are paper thin in that regard. A couple improvements would be to include a shelving unit in the main bedroom of 16. Also, the curtains are transparent- I could see my family through them at night when the lights inside the room were on. Lastly, the only lock was the twist lock on the handle. Would love to have a chain lock or something that only operates from the inside. Overall, we would stay here again if we were to ever come back to Santa Elena.

    Kris, 3 night family trip, Jan 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    We came as a family of four with two kids (8 and 10). What was great: enough beds for everyone to have their own bed. We also had our own private bath. Location was perfect - central to everything. Staff was super helpful. Breakfast was tasty. Very charming place! The windows were a little breezy and the walls a little thin - the German family next door was very loud.

    Veronica, 2 night family trip, Dec 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We had a very nice stay. The staff was so kind and really helpful, they booked some great tours for us, we loved our tour guide Adrian in the cloud forest that they arranged for us. The location was great, walking distance to many places in town. Highly recommend.

    HN, 1 night romance trip, Dec 1, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Glad we chose to stay here.

    Diego was very welcoming and helpful. The place has a nice vibe. There is a cute store attached. Simple breakfasts. Free tea and coffee during the day. Great location. Rooms are nice, good showers but beds weren't so comfortable.

    Brooke, 3 night trip, Nov 29, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    I believe o got what I paid for. In general the place is clean, not spotless, the facilities are in good working order, the staff are excellent and the breakfast was great too. I would stay here again unless you are with someone whom the bugs love, the windows don’t have screens and there were some mosquitoes it other biting bugs.

    2 night trip with friends, Nov 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very comfortable place to stay and a very reasonable price.

    Nicholas, 2 night trip, Oct 28, 2019

    Verified Hotels.com guest review

See all 60 reviews