Hotel Andorra Palace

Photo gallery for Hotel Andorra Palace

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Indoor pool, seasonal outdoor pool, pool loungers
Indoor pool, seasonal outdoor pool, pool loungers
Indoor pool, seasonal outdoor pool, pool loungers
In-room safe, desk, laptop workspace, soundproofing

Overview of Hotel Andorra Palace

Hotel Andorra Palace

3.0 star property
Family-friendly hotel in Avenida Meritxell with spa and indoor pool

8.2/10 Very good

176 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Avinguda Merixtell, 58, Andorra la Vella, AD500
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Ski storage
  • Ski passes
  • Fitness centre
  • Sauna
  • Self parking
For families
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Television
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In Avenida Meritxell

Getting around

  • La Seu d'Urgell (LEU) - 39 min drive
  • Barcelona El Prat Airport (BCN) - 151 min drive
  • Blagnac Airport (TLS) - 151 min drive
  • L'Hospitalet-pres-l'Andorre Station - 41 min drive
  • Porte-Puymorens Station - 44 min drive
  • Burton's Station - 46 min drive
  • Area shuttle (surcharge)

About this property

Hotel Andorra Palace

3-star family-friendly hotel in the heart of Avenida Meritxell
A rooftop terrace, a coffee shop/cafe and a playground are just a few of the amenities provided at Hotel Andorra Palace. Treat yourself to a facial or a body treatment at Centro wellness, the on-site spa. Free in-room WiFi is available to all guests, along with an arcade/games room and laundry facilities.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool, with sunloungers
  • Continental breakfast (surcharge), self-parking (surcharge) and an area shuttle
  • An area shuttle, tour/ticket information and a computer station
  • Smoke-free property, concierge services and a TV in the lobby
  • Guest reviews say good things about the location
Room features
All guest rooms at Hotel Andorra Palace have perks, such as Laptop workspace and climate-controlled air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
Other amenities include:
  • Bathrooms with deep-soaking baths and baths or showers
  • 25-inch plasma TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Catalan, English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and older; COVID-19 vaccination requirement applies to all guests aged 16 and older; guests providing vaccine record must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 59 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 16 and older; COVID-19 vaccination requirement applies to all guests aged 16 and older; guests providing vaccine record must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 23.00 per night)

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • Ski passes
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Rooftop terrace
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna

Accessibility

  • Lift
  • In-room accessibility

Languages

  • Catalan
  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 25-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Centro wellness. Services include facials and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. The spa is open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Breakfast costs between EUR 15 and EUR 16 for adults, and EUR 11 and EUR 12 for children (approximately)
  • Local area shuttle service is offered for an extra charge

Parking

  • Self-parking costs EUR 23.00 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 9:30 PM
  • The seasonal pool is open from June to November
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 16 and over. COVID-19 vaccination record requirement applies to all guests aged 16 and over; guests must have received complete vaccination at least 14 days prior to check-in.

Policies

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hotel Andorra Palace Andorra la Vella
Hotel Andorra Palace
Andorra Palace Andorra la Vella
Hotel Andorra Palace Hotel
Hotel Andorra Palace Andorra la Vella
Hotel Andorra Palace Hotel Andorra la Vella

Frequently asked questions

Does Hotel Andorra Palace offer free cancellation for a full refund?
Yes, Hotel Andorra Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Andorra Palace?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hotel Andorra Palace?
Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool. Guests have pool access from 9:30 AM to 9:30 PM.
Are pets allowed at Hotel Andorra Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Andorra Palace?
Yes. Self-parking costs EUR 23.00 per night.
What are the check-in and check-out times at Hotel Andorra Palace?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Hotel Andorra Palace and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and snowmobiling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Andorra Palace also has a seasonal outdoor pool and a sauna, as well as a Turkish bath and an arcade.
Are there restaurants at or near Hotel Andorra Palace?
Yes, there's an on-site restaurant. Nearby restaurants include Lizarran (3-min walk), Sushi and Gong (4-min walk) and L'Escenari de pizzes (5-min walk).
Does Hotel Andorra Palace have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel Andorra Palace like?
Hotel Andorra Palace is a short 2-minute walk from Pyrenees Andorra Shopping Centre and 7 minutes' walk from Casa de la Vall. Travellers say that this hotel is in a good location.

Overall score and ratings

8.2

Very good

8.3/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.5/10

Property conditions & facilities

7.9/10

Eco-friendliness

8/10 Very good

A good value choice.
As many reviews have said; it's really rather dated. However, we found it to be a clean and economical choice. The reception staff were all really nice. Special mention of Gloria who was a ray of sunshine. Water was always hot and the air-con worked well. Rooms seemed reasonably well sound isolated. Location is excellent - half-way between the shopping intense area and the old town.
Christopher, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel and excellent location. Spa is good and staff helpful.
Antonio, 2-night trip
Verified Hotels.com guest review

8/10 Very good

2 nights stay
The room was basic and old fashioned, needs an update. The breakfast had a fantastic choice. The wellness suite and pool was excellent with a wonderful view. The position of the hotel was very central for shopping and sightseeing.
Michelle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

There was a lot of noise an smell of marihuana
MARIA DEL PILAR, 1-night family trip
Verified Expedia guest review

8/10 Very good

Hotel was in a great location for exploring Andorra La Vella. Room was spacious and had lovely window views, really the highlight of the room. Bed was comfortable and bathroom was nice. Overall, pretty decent. Staff were kind and helpful. Hotel was really quiet and no bar or restaurant open due to Covid and low season it seemed. The flooring/carpet in the room was terrible and in bad need of replacement. Floor was uneven and lumpy under very cheap carpeting that had stains and scuffs and marks. There was a vent just above the door in the room that kept blowing air that smelled of cigarette smoke, which was irritating, but both windows opened for fresh air so that was helpful. Overall fairly decent value.
Kimberly, 2-night trip
Verified Expedia guest review

6/10 Good

satisfied
Very cheap for a hotel with a sauna
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good overall
It was good for a 3 star hotel
Jaime, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

4-night trip
Verified Expedia guest review

10/10 Exceptional

Jordan, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good stay
It was comfortable, good location
2-night family trip
Verified Hotels.com guest review