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All properties in Bialystok, Podlaskie Voivodeship, Poland

Best Western Hotel Cristal

4-star hotel in Osiedle Centrum with restaurant and bar/lounge

From
€47

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Standard Room, 2 Twin Beds, Non Smoking - Guest Room
  • Standard Room, 2 Twin Beds, Non Smoking - Guest Room
  • Suite, Multiple Beds - Living Area
  • Comfort Room, 1 Queen Bed, Non Smoking (Quiet Location) - Bathroom
  • Standard Room, 2 Twin Beds, Non Smoking - Guest Room
Standard Room, 2 Twin Beds, Non Smoking - Guest Room. Image 1 of 76.
1 / 76Standard Room, 2 Twin Beds, Non Smoking - Guest Room
8.8.Fabulous.
  • Great stay. Clean room. Nice breakfast selection. Excellent service.

    Feb 27, 2020

  • Air conditioner was literally blowing cold air to your face when you were sleeping. You…

    Jul 24, 2020

See all 78 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Safe
Shopping
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Air Conditioning

Property highlights

Main amenities

  • 88 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour front desk

For families

  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Osiedle Centrum
  • Bialystok Puppet Theater - 6 min walk
  • Branicki Palace - 11 min walk
  • J. Dziekonski Park - 13 min walk
  • Bialystok Historical Museum - 16 min walk
  • Bialystok City Stadium - 42 min walk

Enter dates for 2 guests

  • Comfort Room, 1 Queen Bed, Non Smoking (Quiet Location)
  • Suite, Multiple Beds
  • Suite, 1 Queen Bed (Small Room;with Sofabed)
  • Comfort Room, 2 Twin Beds, Non Smoking (Quiet Location)
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 2 Twin Beds, Non Smoking
  • Standard Room, 2 Twin Beds, Accessible, Non Smoking
  • Standard Room, 1 Twin Bed

What’s around

Landmarks

  • In Osiedle Centrum
  • Bialystok Puppet Theater - 6 min walk
  • Branicki Palace - 11 min walk
  • J. Dziekonski Park - 13 min walk
  • Bialystok Historical Museum - 16 min walk
  • Bialystok City Stadium - 42 min walk
  • Rising Bialystok Track - 3.1 mi / 4.9 km
  • Branicki Palace Museum - 8.1 mi / 13.1 km
  • Bialowieza Forest - 28.2 mi / 45.4 km

Getting around

  • Frederic Chopin Airport (WAW) - 134 min drive
  • Bialystok Station - 18 min walk
  • Bialystok Fasty Station - 13 min drive
  • Lapy Station - 28 min drive
map

At a glance

Hotel size

  • This hotel has 88 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (PLN 40 per night)
  • Onsite parking limited
  • Street parking available
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Golfing on site

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built - 1953
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

Languages Spoken

  • English
  • Polish
  • Russian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Best Western Cristal
  • Best Western Hotel Cristal Hotel Bialystok
  • Best Western Cristal Bialystok
  • Best Western Hotel Cristal
  • Best Western Hotel Cristal Bialystok
  • Bialystok Best Western
  • Best Western Bialystok
  • Best Western Cristal Bialystok
  • Best Western Hotel Cristal Hotel
  • Best Western Hotel Cristal Bialystok

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs PLN 40 per night

Rollaway beds are available for PLN 80.00 per night

Buffet breakfast is offered for an extra charge of PLN 50 per person (approximately)

Pets are allowed for an extra charge of PLN 50 per pet, per night

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Hotel Cristal does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs PLN 40 per night. Parking spots may be limited.
  • Yes, pets are welcome. There's a charge of PLN 50 per pet, per night. Food and water bowls are available.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Strych (3-min walk), Esperanto Cafe (3-min walk), and Roxy Burgers (3-min walk).
8.8.Fabulous.
  • 10.0.Exceptional

    I was able to check in 2 hours early which was very important to me and meant I could charge my phone and then get on with enjoying my stay in Bialystok. Reception were positive and friendly. The room was large, comfortable, a good temperature, had great facilities like tea and coffee making options, robe, slippers, lots of storage space, spotless modern bathroom with plenty of towels. My favourite thing was the beautiful view I had of the church across the road, the large windows let in lots of light and there were two pillow chocolates and a free bottle of water (one carbonated, one still). My second stay here as it is top class. Will always be my go to place in Bialystok.

    Rachel, 1 night trip, Feb 27, 2020

    Verified Ebookers guest review

  • 8.0.Very Good

    Decent value

    Not the best not the worst, exactly what you can expect from a Best Western chain.

    Miko, 1 night business trip, Feb 20, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Absurd charges

    Thomas, 1 night trip with friends, Sep 20, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Incorrect information on Hotels.com.

    I booked this stay during travel to Riga Latvia. We booed here because they claimed they had laundry facilities on location. Well come to find out they did not and that is the only reason we stayed there. Please update the accommodations list to reflect that they DO NOT have laundry facilities on site.

    Christopher, 1 night trip with friends, Sep 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice, newly remodeled hotel in the centrum of the city. Close to everything.

    JK, 1 night family trip, Sep 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very friendly staff clean room all good ....................

    1 night family trip, Aug 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Central location close to restaurants and the main train and bus stations. Nice rooms, recently renovated with AC. Good stay.

    1 night trip, Jul 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Best Western Cristal

    My booking was not registered but the staff were very helpful and gave me a nice room and a very pleasant stay.

    Robert, 2 night business trip, Jul 16, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    one drawback is loud crosswalk beeping early in the morning.

    3 night romance trip, Jul 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    After reading reviews about how certain rooms experience noise at night, I emailed the staff and asked for a quiet room. They reminded me that my reservation entitled me to a second floor room when I arrived I noted that my room faced the courtyard. It was a nice quiet night. But I think the Poles like to party because a very friendly swaggering man entered the lobby early the next morning. Security asked him to leave and he politely complied. The breakfast was amazing. Food is great in Poland.

    1 night romance trip, Jun 13, 2019

    Verified Expedia guest review

See all 78 reviews