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All properties in Akumal, Quintana Roo, Mexico
1 room, 2 adults

Secrets Akumal Riviera Maya

5-star5 stars
Carretera Federal 307, km 254 600, Pueblo de Akumal, Akumal, QROO, 77760, Mexico

5-star beachfront resort with spa, near Akumal Beach
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great stay.. service was best i have ever experienced.Jul 29, 2019
  • The beach didn’t have any seaweed this time and the water was perfect! Pools and service…Aug 14, 2020

Secrets Akumal Riviera Maya

from €406
  • Junior Suite Tropical view, 1 king bed
  • Junior Suite, 1 King Bed, Partial Ocean View
  • Junior Suite Swim Out King bed
  • Preferred Club Junior Suite Tropical View
  • Preferred Club Junior Suite Ocean view, 1 king bed
  • Preferred Club Junior Suite swim Out
  • Preferred Club Junior Suite Oceanfront
  • Preferred Club Junior Suite Swim Out Oceanfront
  • Romance Master Suite Ocean View
  • Romance Master Suite Oceanfront
  • Presidential Suite
  • Junior Suite, Tropical View, 2 double beds
  • Junior Suite, 2 Double Beds, Partial Ocean View
  • Preferred Club Junior Suite Ocean View, 2 double beds
  • Deal of the Day
  • Junior Suite, 1 King Bed, Ocean View
  • Junior Suite, 2 Double Beds, Ocean View
  • Preferred Club Junior Suite Tropical View 2 Double Beds
  • Breakfast Plan Junior Suite King Tropical View
  • Breakfast Plan Junior Suite Double Tropical View
  • Breakfast Plan Junior Suite Double Partial Ocean View
  • Breakfast Plan Junior Suite King Partial Ocean View

What’s around Secrets Akumal Riviera Maya

Landmarks

  • On the beach
  • Akumal Beach - 2 min walk
  • Yal-ku Lagoon - 28 min walk
  • Aktun Chen - 2.9 mi / 4.6 km
  • Xel-Há Park - 7.2 mi / 11.6 km
  • Dos Ojos Cenote - 9 mi / 14.4 km
  • Cenote Manatí - 14.3 mi / 23 km
  • Tulum Mayan Ruins - 16.3 mi / 26.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 81 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 434 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free valet parking on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • 7 restaurants
  • 7 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Free bicycles on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 15000
  • Conference space size (meters) - 1394
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 11
  • Year Built - 2015
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private spa tub
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Secrets Akumal Riviera Maya are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages

  • Meals, snacks, and beverages included

Spa

Secrets Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Oceana - This poolside seafood restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.

El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Market Cafe - This buffet restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.

Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Secrets Akumal Riviera Maya’s small print

Also known as

  • Secrets Akumal Riviera Maya All Inclusive Adults
  • Secrets Riviera Maya All Inclusive
  • Secrets Akumal Riviera Maya Resort
  • Secrets Akumal Riviera Maya Akumal
  • Secrets Akumal Riviera Maya Resort Akumal
  • Secrets Akumal Riviera Maya Optional All Inclusive
  • Secrets Akumal Riviera Maya All Inclusive Adults Only
  • Secrets Riviera Maya All Inclusive Adults
  • Secrets Akumal Riviera Maya Adults
  • Secrets Riviera Maya Adults
  • Secrets Akumal Riviera Maya All Inclusive
  • Secrets Akumal Riviera Maya All Inclusive Adults Only
  • Secrets Riviera Maya All Inclusive Adults All-inclusive property
  • Secrets Riviera Maya Inclusiv

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Secrets Akumal Riviera Maya

  • Does Secrets Akumal Riviera Maya offer free cancellation for a full refund?
    Yes, Secrets Akumal Riviera Maya does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Secrets Akumal Riviera Maya?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Secrets Akumal Riviera Maya?
    Yes, there's free self and valet parking.
  • Is there a pool at Secrets Akumal Riviera Maya?
    Yes, there are 3 outdoor pools.
  • Are pets allowed at Secrets Akumal Riviera Maya?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Secrets Akumal Riviera Maya?
    You can check in from 3:00 PM to 11:00 PM. Check-out time is noon.
  • Are there restaurants at or near Secrets Akumal Riviera Maya?
    Yes, there are 7 onsite restaurants.
  • Is airport shuttle service offered by Secrets Akumal Riviera Maya?
    Yes, an airport shuttle is available.
  • What is there to do near Secrets Akumal Riviera Maya?
    Recommended spots to visit include Akumal Beach (2-min walk) and Yal-ku Lagoon (1.4 mi), along with Aktun Chen (2.9 mi) and Xel-Há Park (7.2 mi).

Recent reviews

Superb 9.2 From 357 reviews

Exceptional 10.0
Amazing food and service. Excellent snorkeling right off the beach. (For the best coral, you need to go past the first line of white buoys, but it's not very far out -- maybe 100 yards.) It's pricey, but worth it. We'll be back!
john, us7 night trip
Exceptional 10.0
One of the beest all-inclusives I've ever stayed a
Outstanding service, great food, wonderful family (adults) vacation spot. Only little issue: lowest AC would go at night was 65.
gary, us4 night family trip
Exceptional 10.0
Very happy
I was extremely happy with this property. The staff are extremely friendly and really go out of their way to make sure you're having a great trip. The nightly entertainment was disappointing, definitely pass on the queen cover band. The overall experience though was great and I would certainly recommend this property to both friends and family.
jeffrey, us4 night romance trip

Secrets Akumal Riviera Maya

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