Alva Donna Exclusive Hotel & Spa

Photo gallery for Alva Donna Exclusive Hotel & Spa

Primary image
Private beach, beach cabanas, sun-loungers, beach umbrellas
Private beach, beach cabanas, sun-loungers, beach umbrellas
Indoor pool, 5 outdoor pools, pool umbrellas, pool loungers
Waterslide

Overview of Alva Donna Exclusive Hotel & Spa

VIP Access

Alva Donna Exclusive Hotel & Spa

5.0 star property
Beachfront hotel in Serik with spa, beach bar

8.8/10 Fabulous

85 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
Map
Bogazken Mh Serik, Serik, Antalya, 07500
Main amenities
  • Daily housekeeping
  • On a private beach
  • 8 restaurants and 7 bars/lounges
  • Full-service spa
  • 5 outdoor pools and indoor pool
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • On a private beach

Getting around

  • Antalya (AYT-Antalya Intl.) - 54 min drive
  • Airport shuttle (surcharge)

About this property

Alva Donna Exclusive Hotel & Spa

Alva Donna Exclusive Hotel & Spa offers a private beach where you can enjoy cabanas, beach umbrellas and yoga, plus you'll have access to on-site parasailing, beach volleyball and waterskiing. There's plenty of fun with the 5 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. PANAROMA , one of 8 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 7 bars/lounges, a nightclub and a free kid's club. Fellow travellers like the pool and comfortable beds.

All-inclusive

All-inclusive room rates at Alva Donna Exclusive Hotel & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

Dutch, English, French, German, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certification Program (Turkey)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 724 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 8 restaurants
  • 7 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop
  • Children's menu

What to do

  • On a private beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Basketball
  • Mini golf
  • Parasailing
  • Waterskiing
  • Free use of nearby fitness centre
  • Rafting nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2003
  • Garden
  • Terrace
  • Library
  • Health club
  • 5 outdoor pools
  • An indoor pool
  • Full-service spa
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Dutch
  • English
  • French
  • German
  • Russian
  • Turkish

Room amenities

Be entertained

  • Plasma television
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Free stocked minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at Alva Donna Exclusive Hotel & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily.

Dining

PANAROMA – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
DELUXE – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
BALIK – This theme restaurant only serves dinner. Reservations are required. Open selected days.
İTALYAN – This theme restaurant only serves dinner. Reservations are required. Open selected days.
FRANSIZ – This theme restaurant only serves dinner. Reservations are required. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) gala dinner per adult: EUR 50
  • New Year's Eve (31 December) gala dinner per child: EUR 25 (from 3 to 12 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 160 per vehicle (roundtrip)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Alva Donna Exclusive Hotel All Inclusive Belek
Alva Donna Exclusive Hotel All Inclusive
Alva Donna Exclusive Belek
Alva Donna Exclusive
Alva Donna Exclusive Hotel And Spa
Alva Donna Exclusive Hotel Bogazkent
Alva Donna Exclusive All Inclusive Belek
Alva Donna Exclusive All Inclusive
Alva Donna Exclusive Hotel Spa – All Inclusive
Alva Donna Exclusive Inclusiv
Alva Donna Exclusive & Serik
Alva Donna Exclusive Hotel Spa
Alva Donna Exclusive Hotel & Spa Hotel
Alva Donna Exclusive Hotel & Spa Serik
Alva Donna Exclusive Hotel & Spa Hotel Serik
Alva Donna Exclusive Hotel Spa – All Inclusive

Frequently asked questions

Overall score and ratings

8.8

Fabulous

8.6/10

Cleanliness

8.7/10

Staff & service

9.5/10

Amenities

8.8/10

Property conditions & facilities

10.0/10

Eco-friendliness

8/10 Very good

Lovely hotel, good facilities, but VIP service not given- room service breakfast we booked and it turned up an hour late after chasing. The free A La Carte meal wasn’t offered, although they deducted the cost once we complained. Some exceptional staff like the pier bar, and the piano bar. Second time we have stayed here, probably wouldn’t stay again.
14-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice resort with heated pools
Very nice hotel, especially the fact that ALL outdoor pools are pleasantly heated in November made our stay wonderful. One downside was that the aircon didn't work during the day when the room was heating up due to the full day sun exposure of our room window... Hotel is catering mostly to Russian guests, whose behaviors might not be for everyone...
Maureen, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The service was excellent and everything was well organized
Amber, 6-night family trip
Verified Expedia guest review

8/10 Very good

5-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel staff were friendly, there was lots to do and you dont even need to leave the resort
4-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

This is our first trip to Antalya ,booked this hotel based on previous reviews ,arrived to the hotel very late at night ,the staff were very helpful ,reception staff mainly speak Turkish and Russian ,you can only find one who speak English ,usually very nice and helpfull , we booked 2 rooms ,gave the children standard room and us family room temporarily for one night ,I was annoyed as we weee suppose to have normal stanadard room ,then we had to move in the morning to our room which was next to our boys room ,from then onward everything was perfect ,facilities ,food is amazing !!! We were speechless with the food ,tennis and basket ball and swimming pools we the only facilities we used ,they were available all the time ,shows and disco every night with different theme each night ,it was a great holiday my boys enjoyed so much ; they loved Antalya and Alva Donna they want to come back ,excellent experience made it worthwhile and thinking of booking same hotel next year .
Maya, 6-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel close to the beach
Friendly and helpful staff. Excellent food. A lot to do while at this hotel.
Hesam, 8-night trip
Verified Expedia guest review

10/10 Exceptional

It was wonderful and great hotel vary comfortabl and every things available there.the restaurant also very arrenged and delicious
3-night trip
Verified Expedia guest review