Guests
All properties in Brasov, Brașov County, Romania

Aro Palace Hotel

Luxury hotel in Brasov Old Town with spa and indoor pool

  • Free WiFi
From
€99

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Outdoor Dining
  • Outdoor Dining
  • Pool
  • Indoor Pool
  • Outdoor Dining
Outdoor Dining. Image 1 of 93.
1 / 93Outdoor Dining
27 Eroilor Boulevard, Brasov, 5000000, Romania
8.4.Very Good.
  • Bucatarie foarte buna, dar personalul de servire in Restaurant este cu totul insuficient.…

    Aug 19, 2021

  • Men in the front of the dor input me a super tax if i want to take me laghuge

    Nov 14, 2019

See all 91 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 195 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 1 indoor pool
  • Fitness center

For families

  • Free cribs/infant beds
  • Children's pool
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In Brasov Old Town
  • Piata Sfatului - 5 min walk
  • Council House - 5 min walk
  • Black Church - 11 min walk
  • First Romanian School Museum - 19 min walk
  • Saint Nicholas Church - 19 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Twin with SPA access
  • Standard King with SPA access
  • Apartment with SPA access
  • Standard Room top floor with City View and SPA access
  • Executive King Room with SPA access
  • Junior Suit with SPA access
  • Presidential Studio Suite, City View and SPA access

What’s around

Landmarks

  • In Brasov Old Town
  • Piata Sfatului - 5 min walk
  • Council House - 5 min walk
  • Black Church - 11 min walk
  • First Romanian School Museum - 19 min walk
  • Saint Nicholas Church - 19 min walk
  • Afi Brasov - 21 min walk
  • Mount Tampa - 32 min walk
  • Silviu Ploiesteanu Stadium - 36 min walk
  • Paradisul Acvatic - 2.5 mi / 4 km
  • Poiana Brasov Ski Resort - 8.6 mi / 13.8 km

Getting around

  • Henri Coanda Intl. Airport (OTP) - 139 min drive
  • Brasov Station - 4 min drive
  • Bartolomeu - 5 min drive
  • Codlea Station - 17 min drive
  • Airport shuttle (surcharge)
map
See on map
27 Eroilor Boulevard, Brasov, 5000000, Romania

At a glance

Hotel size

  • This hotel has 195 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • 1 per room (up to 22 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Number of indoor pools - 1
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 1

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • German
  • Hungarian
  • Italian
  • Romanian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 80-cm LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Centru SPA. Services include massages. The spa is equipped with a sauna.

The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for RON 45.0 per night

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of RON 250 per accommodation, per night
  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Aro Hotel
  • Aro Palace Hotel Brasov
  • Aro Palace Hotel Hotel Brasov
  • Aro Palace
  • Aro Palace Brasov
  • Aro Palace Hotel
  • Aro Palace Hotel Brasov
  • Hotel Aro
  • Hotel Aro Palace
  • Aro Palace Hotel Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Aro Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an indoor pool and a children's pool.
  • Yes, pets are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of RON 250 per accommodation, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:30 PM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Old Shanghai (3-min walk), Grătar Urban (3-min walk), and Prato (4-min walk).
  • Yes, an airport shuttle is available.
  • Aro Palace Hotel has a spa and an indoor pool, as well as a fitness center.
8.4.Very Good.
  • 10.0.Exceptional

    Beautiful Brasov

    Best view from the room ever!

    gary, 2 night trip with friends, Aug 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing location!!!

    We had a great time at your hotel!!! Love love love the view from the 6th floor!!!

    Tali, 2 night trip, Aug 5, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    The rooms and the bathrooms are very clean. The whole facility is welcome you from the outside totheinside

    3 night trip, Jul 11, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Amazing views of Old Town, very responsive staff

    Amazing views of the Old Town from the rooms, very responsive staff. There were problems of intermittent hot water, internet, and electricity due to a power outage in the entire zone. The hotel compensated us for this inconvenience.

    Marjorie, 2 night family trip, Jul 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelent,clean,friendly People ,great location,beautifull city☃️☃️☃️☃️☃️☃️☃️☃️

    Gaby, 1 night business trip, Jan 24, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great staff and the restaurant had great food for NYE

    3 night romance trip, Dec 29, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Breakfast Not Included

    Check in went really well the young guy at the desk was very nice and professional. The hotel is beautiful, and as I requested they gave me a room with a pretty good view! The second morning I stayed there, I was half way into my breakfast, as a matter of fact I was getting my second cup of cafe, when one of the servers asked me out loud what my room number was and told me I hadn’t paid, I kindly told her breakfast was included in my reservation, she did not let me get back to my seat before following me and speaking loudly about how I haven’t paid and I need to pay. The problem I have is I am paying almost 200usd to stay per night, even if breakfast was not included, she was acting as if I was trying to steal a breakfast from the hotel. That service really turned me off, after the lady charged my room, I ended my breakfast before finishing so I could go get my phone from my room to show an email that I had received prior to checking in saying “breakfast is the only service I had with my reservation” at the end I was not charged, but the lady did not as much as apologize for her mistake. That was enough to make me end my stay there 2 nights early knowing I would not be refunded.

    Kenneth, 4 night trip, Dec 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent view of the room, spacious, clean and very friendly staff members. All the staff Helpful, kind and pleasant people, Skilled professionals! Thank you Aro Hotel team for making my stay comfortable and enjoyable

    1 night family trip, Feb 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel was a fantastic stay for the family whilst visiting brasov and the surrounding areas.

    howard, 2 night family trip, Feb 3, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Every day I had to call and ask for towels. They wouldn’t bring them .... apparently they hire some girls from Venezuela and they just forget that we need towels... first night I called I was k ... second day I had to call again ... come on ... 5 stars hotel with no towels ?

    Emilia, 3 night family trip, Jan 5, 2020

    Verified Expedia guest review

See all 91 reviews