Monreale Hotel Resort

Photo gallery for Monreale Hotel Resort

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2 indoor pools, 2 outdoor pools, pool loungers
2 indoor pools, 2 outdoor pools, pool loungers
2 indoor pools, 2 outdoor pools, pool loungers
In-room safe, desk, blackout curtains, soundproofing

Overview of Monreale Hotel Resort

Monreale Hotel Resort

4.0 star property
4-star resort in Jardim Philadelphia with 2 outdoor pools and 2 indoor pools

9.2/10 Superb

215 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Av. Leonor. F Delgado, 3.033, Poços de Caldas, MG, 37710-300
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 indoor pools and 2 outdoor pools
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Pool bar
  • Room service
  • Conference centre
  • Business centre
For families
  • Playground on site
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this property

Monreale Hotel Resort

Monreale Hotel Resort is a great choice for a stay in Poços de Caldas. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this upmarket resort include 2 outdoor pools, a poolside bar and a fitness centre. Fellow travellers like the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 147 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 2 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
  • Snack bar/deli

Taking the kids

  • Playground
  • Children's menu

What to do

  • Fitness classes
  • Hiking/biking trails

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2000
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • 2 indoor pools
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • Portuguese

Room amenities

Be entertained

  • DVD player
  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Blackout curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.

The spa is open daily.

Dining

On-site venue – This restaurant specialises in Brazilian cuisine and only serves breakfast. A children's menu is available.

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Monreale Hotel Resort Pocos de Caldas
Monreale Hotel Resort
Monreale Pocos de Caldas
Monreale Hotel Resort Resort
Monreale Hotel Resort Poços de Caldas
Monreale Hotel Resort Resort Poços de Caldas

Frequently asked questions

Overall score and ratings

9.2

Superb

9.2/10

Cleanliness

9.3/10

Staff & service

9.7/10

Amenities

9.2/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Incredible place but a nasty weather.
Nice facility and we got everything we need at hand .
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

10/10 Exceptional

Maravilhoso!
Tudo muito bom, com muitas atividades para crianças e adultos...tudo muito lindo e bem cuidado, bem organizado e identificado. A vista do hotel é linda tambem...Refeições deliciosas e com muita variedade. Todos os colaboradores muito cordiais, parabéns à toda equipe. Tivemos dias excelentes no Monreale.
KAREN, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Muito bom. Excelente refeição e espaço para crianças.
Lucas, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

KELLY, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Estadia dia 09/05/22
Incrível perfeita em todas os requisito tanto quanto acomodação quanto a alimentação so um ressalto no quarto que eu fiquei tinha varanda e nela e grade de segurança, essa grades infelizmente não senti segurança pq fui com minha filha de 2 anos e os vão da grade se eu deixasse o corpo dela passava para o lado de fora assim tive que deixar a porta da varanda feixada durante estávamos no quarto, mais os demais muito perfeitamente
Tasso, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente para público infantil.
Incrível. Hotel excelente para crianças. Estrutura e lazer voltadas para público infantil. Amamos. Se procura um lugar completo para seu filho esse eh o lugar. Monitoria extraordinária.
Michelle, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente! Voltaremos com certeza!!
Valeu muito a pena! Tenho 2 filhos cadeirantes e o hotel é bem acessível! Os monitores e todos os funcionários muito gentis e prestativos!!
FLAVIA SIMONE, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfeito
Hotel acima das minhas expectativas. Funcionários cordiais, otima estrutura e, otima comida
Simone, 4-night family trip
Verified Hotels.com guest review