Hotel Casa Palopo

Photo gallery for Hotel Casa Palopo

Primary image
Outdoor pool, open 9:00 AM to 6:00 PM, pool loungers
Suite (Santa Catarina Master) | Terrace/patio
Junior Suite (San Pablo) | Terrace/patio
Santiago Junior Suite | Premium bedding, minibar, in-room safe, individually decorated

Overview of Hotel Casa Palopo

VIP Access

Hotel Casa Palopo

4.0 star property
Adults-only hotel with outdoor pool, near Pintando Santa Catarina Palopó

9.2/10 Superb

72 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Kilometro 6.8, Carretera a San Antonio Palopó, Santa Catarina Palopo, Solola, 7011
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Seasonal outdoor pool
  • Room service
  • Spa services
  • Airport shuttle
  • Terrace
  • Garden
  • Library
For families
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Choose dates to view prices

About this area

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 119 min drive
  • Quetzaltenango (AAZ-Los Altos) - 149 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Casa Palopo

4-star hotel in the mountains
Consider a stay at Hotel Casa Palopo and take advantage of a round-trip airport shuttle, a free daily manager's reception and a terrace. Treat yourself to spa services, such as a massage, a manicure/pedicure or a facial. The on-site fine-dining restaurant, 6.8 Palopó, features garden views and light fare. Enjoy the gym, as well as activities, such as kayaking and boat tours. Free in-room WiFi is available to all guests, along with designer shops on site and a garden.
Additional perks include:
  • A seasonal outdoor pool with sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a gift shop and smoke-free property
  • Luggage storage, helicopter/aeroplane tours and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Casa Palopo include perks, such as premium bedding and dressing gowns, as well as amenities, such as complimentary wireless Internet access and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Balconies, daily housekeeping and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 9 rooms

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 2 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 6 AM - 9:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)

What to do

  • Helicopter/aeroplane tours
  • Kayaking
  • Boat tours
  • Shopping
  • Ecotours nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Communal living room
  • Fitness centre
  • An outdoor pool
  • Designer shops on site
  • Spa services

Accessibility

  • Upper floors accessible by stairs only

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Balcony
  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs and manicures and pedicures.

Dining

6.8 Palopó – Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, dinner and light fare.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Optional extras

  • Breakfast costs between USD 20 and USD 30 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 275.00 per vehicle (roundtrip)

Children & extra beds

  • Rollaway beds are available for USD 75.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • The seasonal pool is open from January to December
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hotel Casa Palopo Hotel
Hotel Casa Palopo Santa Catarina Palopo
Hotel Casa Palopo Hotel Santa Catarina Palopo

Frequently asked questions

Does Hotel Casa Palopo offer free cancellation for a full refund?
Yes, Hotel Casa Palopo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Casa Palopo?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at Hotel Casa Palopo on 5 October 2022 start from €279, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Casa Palopo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Casa Palopo?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at Hotel Casa Palopo?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Casa Palopo?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Casa Palopo?
Yes, an airport shuttle is available. The charge is USD 275.00 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Casa Palopo?
You can check in from 4 PM - midnight. Check-out time is 2 PM.
What is there to do at Hotel Casa Palopo and nearby?
Have fun with on-site activities such as kayaking and boat tours. Additional recreation on-site includes helicopter/aeroplane tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a fitness centre. Hotel Casa Palopo also has spa services and a garden.
Are there restaurants at or near Hotel Casa Palopo?
Yes, 6.8 Palopó offers garden views. Nearby restaurants include Café TUK (14-min walk), Rincón del chef (2.6 mi) and Crossroads Café (3.2 mi).
Does Hotel Casa Palopo have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Casa Palopo like?
Hotel Casa Palopo is a short 1-minute walk from Multiple Use Area Lake Atitlan Basin and 13 minutes' walk from Pintando Santa Catarina Palopó.

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.3/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.5/10

Eco-friendliness

10/10 Exceptional

Lorena, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

pienso que pueden mejorar un poco mas en la atención al cliente en el restaurante, un poco mas actitud en la servida y en el retiro de platos que ya no se están utilizando así como en los meseros de proveerles un poco mas enfoque de servicio, en general estuvo todo bien, pero siempre hay espacio para mejora en estos tiempos de mucha competitividad.
Anthony, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel, amazing view of Lake Atitlan, memorable experience!
Robert, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This one of my best hotels experiences – ever! I couldn't recommend this property enough. Truly breathtaking and fabulous staff!
Kendall, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Juan Carlos, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zayda, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is truly a 5 star experience. From greeting to cleanliness, to turn down service and restaurant it’s lovely. We stayed in the santa Catarina room, right over the lobby with no one above or below us or to either side! It felt like a private apartment. Plus the private terrace is huge with 3 floor to ceiling windows on the main room and another in the large bathroom. Sun chairs and couch and a dining table on the terrace look out at the most gorgeous view. There is a lot of climbing up to the pool but it’s worth it. The restaurant is in the main building where our room was, so it made it easy to have breakfast and dinner in our hotel, and why leave?? We had drinks by the crackling fire near a bar at night, and saw lightening cracking off in the distance on the other side of the lake. If you need a quick trip, there is a heliport that will take you to and from Antigua or Guatemala City or other places. Fabulous stay!
Daphne, 2-night romance trip
Verified Expedia guest review

8/10 Very good

It was nice, but I felt like the property could've done more to accommodate the location. It was far from everything and it was inconvenient to get around.
Andres, 1-night romance trip
Verified Expedia guest review

8/10 Very good

The property had truly beautiful areas and the staff could not have been nicer. The views from the hotel are unparalled. Its a wonderful place to relax and disconnect yet there are a lot of things to do as well. The overall property however needs a bit of fixing up and attention as it is a bit run down and the food was really not edible.
Magdalena, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

This place is amazing!
The best in everything: a genuine service and customer care you have not seen at any other hotel, rooms beautifully decorated, their own branded toiletries are amazing, their menu is good and will let you make little changes to the recipes, and the views are to die for… you won’t regret coming here.
Sunset!
Pool area
Coffee at the lounge area after breakfast
Pool
JOSE MARIO, 3-night trip
Verified Hotels.com guest review