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All properties in Almaty, Almaty Province, Kazakhstan
1 room, 2 adults

The Dostyk Hotel

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds
  • Airport transportation
  • Elevator
36 Kurmangazy Street, Almaty, 050021, Kazakhstan

Luxury hotel with spa, near Almaty Opera House
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Free cribs/infant beds
    • Airport transportation
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The hotel room is bigger than average clean very big comfortable bed. Our 15 month old…Jun 25, 2020
  • It was very good. Comfortable location for me and good service. Jan 21, 2019

The Dostyk Hotel

from €94
  • Standard Single Room
  • Deluxe Room
  • Executive Suite
  • Presidential Suite

What’s around The Dostyk Hotel

Landmarks

  • Heart of Almaty
  • Almaty Opera House - 12 min walk
  • National Museum of Kazakhstan - 16 min walk
  • Zenkov Cathedral - 20 min walk
  • Almaty Central Stadium - 35 min walk
  • Almaty Tower - 3 mi / 4.9 km
  • Medeu Stadium - 9.4 mi / 15.2 km
  • Shymbulak Ski Resort - 9.5 mi / 15.2 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 28 min drive
  • Almaty Station - 12 min drive
  • Almaly - 14 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-11:30 PM
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Health club
  • Sauna
Working away
  • Business center
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna.

Dining

Orange - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Bastau - Onsite bar. Open 24 hours.

The Dostyk Hotel’s small print

Also known as

  • Dostyk
  • Dostyk Almaty
  • Dostyk Hotel
  • Dostyk Hotel Almaty
  • The Dostyk Hotel Hotel
  • The Dostyk Hotel Almaty
  • The Dostyk Hotel Hotel Almaty

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Optional extras

Late check-out can be arranged for an extra charge of 100 percent of room rate (subject to availability)

Rollaway beds are available for KZT 5600.0 per day

Buffet breakfast is offered for an extra charge of KZT 3500 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KZT 4480 per room (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Dostyk Hotel

  • Does The Dostyk Hotel offer free cancellation for a full refund?
    Yes, The Dostyk Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Dostyk Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at The Dostyk Hotel?
    Yes, there's an indoor pool.
  • Are pets allowed at The Dostyk Hotel?
    Yes, pets are welcome.
  • What are the check-in and check-out times at The Dostyk Hotel?
    You can check in from 2:00 PM - 11:30 PM. Check-out time is 1 PM. Late check-out is available for a 100% charge (subject to availability). Contactless check-in is available.
  • Are there restaurants at or near The Dostyk Hotel?
    Yes, Orange offers local cuisine. Nearby restaurants include Trieste (4-min walk), Nedelka (4-min walk), and Traveler`s Coffee (5-min walk).
  • Is airport shuttle service offered by The Dostyk Hotel?
    Yes, an airport shuttle is available. The charge is KZT 4480 per room one way.
  • Is there an onsite casino at The Dostyk Hotel?
    No, this hotel doesn't have a casino, but Casino Zodiak (16-min drive) is nearby.
  • What is there to do at The Dostyk Hotel and nearby?
    The Dostyk Hotel has a spa and an indoor pool, as well as a health club and a garden.

Recent reviews

Superb 9.0 From 39 reviews

Exceptional 10.0
5 stars deserved.
Amazing hotel with all the amenities. Food and service is incredible. Location is perfect.
Michael, ca6 night trip
Exceptional 10.0
Excellent location. Convient to good food, shopping, transport and all city sights/amenities. Staff and services are top quality.
us14 night business trip
Exceptional 10.0
I was very pleasantly surprised by this property. Staff was extremely helpful and courteous. Food was very good as well. Rooms are quiet and comfortable
us2 night family trip
Very Good 8.0
Formal and very comfortable great airport pick up
Room was excellent great bathroom ,large room Breakfast very well presented in a fairly formal room. Negatives the beauty services went available dispite the hotel Saying they were,pool was functional but a Little tired Last of all while some of the reception staff and foyer staff were wonderful one woman was not at all welcoming or helpful
Craig, au1 night romance trip
Exceptional 10.0
Very central situated and loving the amenities. Rooms are neat and clean
us1 night family trip
Exceptional 10.0
Great hotel with excellent staff and amenities. We especially liked the pool.
Jan, ca2 night romance trip
Very Good 8.0
Wonderful stay!
Staff were very helpful and receptive even though our flight arrived at 1:30am. The room was clean and the bed was unbelievably comfortable. The Spa was also a highlight allowing us to relax completely our first day before setting out on any adventures and then to relax again at night.
Geoffrey, us2 night romance trip
Very Good 8.0
Good Location. Beds no so comfortable
Good Location. Beds no so comfortable
Roberto, cn2 night trip
Exceptional 10.0
No real problems or issues.
Service was very good. Nice rooms. The business center printer needs a new ink cartridge; it only prints in pink. The view from our room was a roof; you could inquire about rooms with a view. The wifi worked well.
us1 night romance trip
Exceptional 10.0
Hidden gem
Loved it here. 5 stars all the way from the super early check-in to the late check out. The wonderful staff could not do enough for me. Great location, huge rooms, fast wifi, which can be an issue here. Lovely bars, great spa, saunas, gym and pool big enough for laps. The kicker was the Kubrick-esque corridors. I stayed a week and did not want to leave. Almaty is a wonderful city as well. A hidden gem, just like the Dostyk. I’ll be back.
Shane, au6 night trip

The Dostyk Hotel