Platinum Hotel & Casino, Bansko

Photo gallery for Platinum Hotel & Casino, Bansko

Primary image
Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, desk, iron/ironing board

Overview of Platinum Hotel & Casino, Bansko

Platinum Hotel & Casino, Bansko

4.0 star property
Bansko ski-in/ski-out hotel with spa and casino

7.4/10 Good

15 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
9 Georgi Nastev Street, Bansko, 2770
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Casino
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Free area shuttle
  • Free ski shuttle
  • Free casino shuttle
  • Ski rentals
  • Ski storage
  • Fitness centre
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Children's club (surcharge)
  • Private bathroom
  • Separate sitting area

Choose dates to view prices

About this area

Getting around

  • Sofia (SOF) - 118 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Free casino shuttle
  • Free ski shuttle

About this property

Platinum Hotel & Casino, Bansko

4-star family-friendly hotel in the mountains
A free breakfast buffet, a casino and a round-trip airport shuttle are just a few of the amenities provided at Platinum Hotel & Casino, Bansko. Hit the slopes at this hotel, offering ski-in/ski-out access, a free ski shuttle and ski equipment hire. Treat yourself to a body treatment, a manicure/pedicure or a facial at Relax center, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and more. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a terrace and a coffee shop/cafe.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • A free area shuttle, tour/ticket information and luggage storage
  • Multilingual staff, a front desk safe and a 24-hour front desk
Room features
All guest rooms at Platinum Hotel & Casino, Bansko feature thoughtful touches, such as 24-hour room service and separate sitting areas, as well as amenities, such as safes and dressing gowns.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch LED TVs with cable channels
  • Separate sitting areas, free infant beds and free tea bags/instant coffee

Languages

Bulgarian, English, Greek, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 145 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Free area shuttle
  • Free ski shuttle
  • Free casino shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Pool table
  • Air hockey
  • Ping pong

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Ski equipment hire
  • Ski storage
  • Snow sports gear

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Casino
  • Full-service spa
  • 15 casino gaming tables
  • 70 casino slot machines
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Bulgarian
  • English
  • Greek
  • Russian
  • Turkish

Ski

  • Ski-in/ski-out access
  • Free ski shuttle
  • Ski storage
  • Ski hire
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Minibar
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Toilet paper

Stay connected

  • Desk

Food and drink

  • Champagne service
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Relax center. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

Dining

A la Carte – This restaurant specialises in international cuisine.
Main Buffet Restaurant – This restaurant specialises in international cuisine. Open daily.
Kosher restaurant – This restaurant specialises in kosher dishes. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) gala dinner per adult: EUR 80
  • New Year's Eve (31 December) gala dinner per child: EUR 40 (from 2 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 90 per vehicle (one-way)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property accepts credit cards and cash.

Also known as

Hotel Perun Platinum Casino Bansko
Hotel Perun Platinum
Perun Platinum Casino Bansko
Perun Platinum
Platinum & Casino, Bansko
Platinum Hotel & Casino, Bansko Hotel
Platinum Hotel & Casino, Bansko Bansko
Platinum Hotel & Casino, Bansko Hotel Bansko

Frequently asked questions

Does Platinum Hotel & Casino, Bansko offer free cancellation for a full refund?
Yes, Platinum Hotel & Casino, Bansko does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Platinum Hotel & Casino, Bansko?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Platinum Hotel & Casino, Bansko?
Yes, there's an indoor pool.
Are pets allowed at Platinum Hotel & Casino, Bansko?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Platinum Hotel & Casino, Bansko?
Yes, there's free self parking.
Is an airport shuttle service offered by Platinum Hotel & Casino, Bansko?
Yes, an airport shuttle is available. The charge is EUR 90 per vehicle one-way.
What are the check-in and check-out times at Platinum Hotel & Casino, Bansko?
You can check in from 2 PM - midnight. Check-out time is noon.
Is there an on-site casino at Platinum Hotel & Casino, Bansko?
Yes, the 6458 square-foot casino features 70 slot machines and 15 gaming tables.
What is there to do at Platinum Hotel & Casino, Bansko and nearby?
Have fun with on-site winter activities such as skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Platinum Hotel & Casino, Bansko also has 2 bars, a casino and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Platinum Hotel & Casino, Bansko?
Yes, there are 3 on-site restaurants, featuring international cuisine. Nearby restaurants include Tomahawk (4-min walk), Veselo Selo Bansko (5-min walk) and Ginger (5-min walk).
What's the area around Platinum Hotel & Casino, Bansko like?
Platinum Hotel & Casino, Bansko is located a short 7-minute walk from Bansko Ski Resort.

Overall score and ratings

7.4

Good

6.4/10

Cleanliness

7.3/10

Staff & service

6.5/10

Property conditions & facilities

4.0/10

Eco-friendliness

6/10 Good

4-night trip
Verified Hotels.com guest review

4/10 Fair

They didn’t confirmed the one of the two rooms that I booked. They say they didn’t cooperate with ebookers. I have to argue for one hour to give me my second room.
4-night trip with friends
Verified Ebookers guest review

8/10 Very good

Gez, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night family trip
Verified Hotels.com guest review

8/10 Very good

never again there
almost all turists were Israelis so no pork meat in the hotel pool 1.6 meters even keel so shorter people need help guys speaking too loud during the night,knocking the doors randomly there are other nations in this world-respect please
Verified Hotels.com guest review

2/10 Poor

Terrible hotel
This was one of worst hotels I stayed in, the staff were so rude in general, the food was always cold, terrible selection no cereals even at breakfast Lifts are so so slow terrible No childcare facilities only a small poky playroom I would not recommend this hotel as it was a stressful experience
5-night trip
Verified Ebookers guest review

8/10 Very good

A bit run down hotel but OK for the money
Property is a bit run down. Needs renovation. But overall OK.
Verified Hotels.com guest review

8/10 Very good

Overall good experience. The rooms need a fresh paint and some renovation. Hotel staff were very kind.
Verified Expedia guest review

10/10 Exceptional

Ευχάριστη διαμονη
Εξυπηρετικοτατο και ευγενέστατο προσωπικό. Ωραίος μπουφές. Ικανοποιητικό σπα. Σχετικά κοντά στη γόνδολα με τα πόδια.
Ioanna, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

asena, 3-night romance trip
Verified Hotels.com guest review