Hotel Genggong - CHSE Certified

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On the beach
On the beach
Outdoor pool
Outdoor pool

Overview of Hotel Genggong - CHSE Certified

Hotel Genggong - CHSE Certified

3.5 star property
Beachfront hotel in Karangasem with outdoor pool, restaurant

9.2/10 Superb

90 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Refrigerator
Jl. Pantai Indah, Candidasa, Karangasem, Bali
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

About this property

Hotel Genggong - CHSE Certified

3.5-star hotel by the sea
Free full breakfast, a terrace and a coffee shop/cafe are just a few of the amenities provided at Hotel Genggong - CHSE Certified. With amenities such as a beachfront location and beachfront dining, this hotel is the perfect place to soak up the sun. Treat yourself to a massage or other spa services. The on-site restaurant, Restaurant Samuh, features ocean views and international cuisine. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Massage treatment rooms, concierge services and tour/ticket information
  • Luggage storage, a front desk safe and coffee/tea in the lobby
  • Guest reviews give top marks for the pool, helpful staff and location
Room features
All guest rooms at Hotel Genggong - CHSE Certified have perks, such as Laptop workspace and air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guest reviews highly rate the size rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch TVs with DVD players
  • Furnished balconies or patios, fridges and coffee/tea makers


English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 7 rooms


  • Check-in time from 2 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay free

What to do

  • On the beach


  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage


  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms


  • Roll-in shower
  • Wheelchair-accessible parking
  • Upper floors accessible by stairs only


  • English
  • Indonesian

Room amenities

Be entertained

  • DVD player
  • 32-inch TV

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages.


Restaurant Samuh – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).


Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Genggong Karangasem
Hotel Genggong
Genggong Karangasem
Hotel Genggong At Candidasa Bali
Hotel Genggong
Genggong Chse Certified
Hotel Genggong CHSE Certified
Hotel Genggong - CHSE Certified Hotel
Hotel Genggong - CHSE Certified Karangasem
Hotel Genggong - CHSE Certified Hotel Karangasem

Frequently asked questions

Does Hotel Genggong - CHSE Certified offer free cancellation for a full refund?
Yes, Hotel Genggong - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Genggong - CHSE Certified?
As of 19 August 2022, prices found for a 1-night stay for 2 adults at Hotel Genggong - CHSE Certified on 1 September 2022 start from €59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Genggong - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Genggong - CHSE Certified?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Genggong - CHSE Certified?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Genggong - CHSE Certified?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Genggong - CHSE Certified?
You can check in from 2 PM - midnight. Check-out time is noon.
What is there to do at Hotel Genggong - CHSE Certified and nearby?
Hotel Genggong - CHSE Certified has an outdoor pool and spa services, as well as a garden.
Are there restaurants at or near Hotel Genggong - CHSE Certified?
Yes, Restaurant Samuh offers beachfront dining, international cuisine and garden views. Nearby restaurants include Astawa (5-min walk), Vincent's Restaurant (5-min walk) and Warung Boni (8-min walk).
Does Hotel Genggong - CHSE Certified have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Hotel Genggong - CHSE Certified like?
Hotel Genggong - CHSE Certified is located a short 6-minute walk from Candidasa Beach. Travellers love the hotel's prime location.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

The location was great , the staff were amazing so friendly and kind , I would recommend it
Gillian, 2-night family trip
Verified guest review

4/10 Fair

Tim, 1-night business trip
Verified guest review

8/10 Very good

The Hotel Genggong was a great property, the room was very clean. The staff were fantastic and friendly. This is a great place to relax and unwind. It is also close to restaurants and some small shops to buy supplies
3-night family trip
Verified Expedia guest review

10/10 Exceptional

12-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

This is an amazing place if your looking for a quiet area. Great restaurant and close to many other restaurants. Not a 5 star but you are treated like a 5 star !
Terry, 21-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fantastic!! I will definitely come back. Super friendly staff. Very clean. Quiet. Good breakfast.
JL, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Snorkle equipment to borrow is cool Food tasty Ants around pool in garden a nuisance they get on everything View terrific from room Tea things terrific Pool towels very nice And modern Safe in room great Hot water in shower is strong Welcome drink very very tasty Massage was terrific
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Come Home to Hotel Genggong
Amazing! The staff is by far and away the best part. And that is saying a lot because the facilities, location and food are all top notch. I stayed here for almost a full month in September 2019. I had the top floor room with a balcony and a perfect view of the ocean. In the morning you can watch the local fishermen bring in their catch. Enjoy breakfast on the beach. Go for a swim in the pool or go snorkeling right in front of the hotel. I tried almost everything on the menu and you can’t go wrong. Whether you get the King Prawns or the steak or anything else the food is well cooked and delicious. The facilities are spotless. The beds and comfortable. The rooms spacious. The water pressure in the showers are inviting and the water hot. There really is no reason to ever leave but if you want to then Candidasa is a short walk. This is the perfect Bali getaway. Avoid the drunks and the crowds of Kuta and Denpasar. Candidasa is a little over an hour up the coast and it is quaint and beautiful. The hotel manager and his family sometimes hang out on the weekends and after a conversation with them you will quickly see why with all the amenities that the staff is the best part of this place. A few weeks into my trip I decided to go to Kuta for a weekend just to see what the rest of Bali was like. Honestly, I couldn’t get back to Genggong fast enough. And when the taxi pulled into the parking lot and I was welcomed by the staff I had this weird feeling that I had come back home.
Chris, 26-night business trip
Verified guest review

10/10 Exceptional

Wonderful location right on the ocean Wonderful attention from all personnel Good breakfast Very clean Paradise location!
Giorgio, 2-night romance trip
Verified Expedia guest review