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Demeures d'orient Riad Deluxe & Spa

Photo gallery for Demeures d'orient Riad Deluxe & Spa

Exterior
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Overview of Demeures d'orient Riad Deluxe & Spa

Demeures d'orient Riad Deluxe & Spa

5.0 star property
Luxury riad with outdoor pool, near Dar el Bacha Palace

9.2/10 Superb

43 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
Demeures d’orient 10, Arset Ben Nasser, Marrakech, 40 000
Main amenities
  • Airport shuttle
  • Babysitting
  • Business centre
  • Daily housekeeping
  • Massage/treatment rooms
  • Outdoor pool
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Room service
  • Spa services
  • Steam room
  • Terrace
Feel at home
  • Babysitting (surcharge)
  • Free cots/infant beds
  • Garden
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Medina
  • Jemaa el-Fnaa - 15 min walk
  • Majorelle Gardens - 24 min walk
  • Avenue Mohamed VI - 5 min drive

Getting around

  • Marrakech (RAK-Menara) - 20 min drive
  • Marrakech Central Station - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Café des Épices - 13 min walk
  • Terrasse des Épices - 9 min walk
  • Nomad - 13 min walk
  • SHTATTO - 14 min walk
  • Le Jardin - 7 min walk
Map

About this property

Demeures d'orient Riad Deluxe & Spa

Demeures d'orient Riad Deluxe & Spa is only 4.7 mi (7.6 km) from the airport and offers a shuttle (available 24 hours) for EUR 35 per vehicle roundtrip. Guests can indulge in deep-tissue massages, reflexology or manicures and pedicures, and grab a bite to eat at RESTAURANT, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious riad include an outdoor pool, a rooftop terrace and a bar/lounge. Fellow travellers say good things about the helpful staff.

Languages

Arabic, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert), SGS (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from noon until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets stay for free (dogs and cats only)
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 8 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Hiking/biking trails nearby

Working away

  • Business centre
  • Co-working spaces
  • Conference space (753 square feet)
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Porter/bellhop
  • Romance packages
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • An outdoor pool
  • Built in 2004
  • Designer shops on-site
  • Garden
  • Library
  • Massage/treatment rooms
  • Rooftop terrace
  • Safe-deposit box at front desk
  • Spa services
  • Steam room

Accessibility

  • Accessible bathroom (selected rooms)
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • Arabic
  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Cable TV channels
  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Dressing gowns and slippers
  • Minibar

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Premium bedding
  • Soundproofed rooms

What to enjoy

  • Fireplace
  • Individually furnished and decorated
  • Patio

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Electrical adapters/chargers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.

Dining

RESTAURANT – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.0 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (roundtrip. Maximum occupancy 6)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 60.0 per day
  • Airport shuttle service for children between the ages of 1 and 18 costs EUR 0

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • GBAC STAR Facility Accreditation (global expert)
  • SGS (third-party expert - Global)
  • Safe Travels (WTTC - Global)
  • Intertek Cristal (third-party expert - Global)
  • Ecolab (third-party expert - Global)
  • COVID-19 Guidelines (CDC)
  • Bureau Veritas (third-party expert - Global)

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Demeures d'orient Deluxe
Demeures D'orient Deluxe & Spa
Demeures d'orient Riad Deluxe & Spa Riad
Demeures d'orient Riad Deluxe & Spa Marrakech
Demeures d'orient Riad Deluxe & Spa Riad Marrakech

Frequently asked questions

Does Demeures d'orient Riad Deluxe & Spa offer free cancellation for a full refund?
Yes, Demeures d'orient Riad Deluxe & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Demeures d'orient Riad Deluxe & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Demeures d'orient Riad Deluxe & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Demeures d'orient Riad Deluxe & Spa?
Yes, cats and dogs stay free. Food and water bowls are available.
Is parking offered on site at Demeures d'orient Riad Deluxe & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Demeures d'orient Riad Deluxe & Spa?
Yes, an airport shuttle is available. The charge is EUR 35 per vehicle roundtrip.
What are the check-in and check-out times at Demeures d'orient Riad Deluxe & Spa?
You can check in from noon - anytime. Check-out time is noon.
Is there an on-site casino at Demeures d'orient Riad Deluxe & Spa?
No, this riad doesn't have a casino, but Casino de Marrakech (4-min drive) and Le Grand Casino de la Mamounia (5-min drive) are both nearby.
What is there to do at Demeures d'orient Riad Deluxe & Spa and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the riad's other amenities, which include a steam room and spa services. Demeures d'orient Riad Deluxe & Spa also has a garden.
Are there restaurants at or near Demeures d'orient Riad Deluxe & Spa?
Yes, RESTAURANT offers international cuisine.
Does Demeures d'orient Riad Deluxe & Spa have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Demeures d'orient Riad Deluxe & Spa like?
Demeures d'orient Riad Deluxe & Spa is a short 15-minute walk from Jemaa el-Fnaa and 9 minutes' walk from Dar el Bacha Palace.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

10.0/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Here for our honeymoon, it was magical. Staff was friendly and helpful. Food was delicious. The courtyard was our favourite part. Would come again!
Philip, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

A luxurious oasis in the heart of Marrakech’s Medina. Lounge by the pool or on the rooftop patio while enjoying great food and drinks. The staff are very attentive and the rooms are well designed and appointed .
Sean, 1-night romance trip
Verified Expedia guest review

6/10 Good

Pleasant stay
The Riad is lovely. The location is difficult is find but paid help gets you home. The staff are a little in their own time, things don’t happen immediately. The breakfast is average but pleasant.. bed was two mattresses stuck together which led to a few accidents late at night…main draw back is the pool isn’t really a pool… you can’t swim it without smashing your knees in the floor. Only reason why we booked and probably wouldn’t return. The managers eyes are worth the trip though..
Alex, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tim, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Real Marrakech
If you wish to experience the real Marrakech this is the perfect choice of accommodation. Outside is chaos but you enter the Riad through an impressive ornate door and step into calm tranquility. The staff are very eager to please and will quickly lay on transport when needed. We went out on foot for one night and it was fine but generally would suggest travelling by car at night. If you want the sanitised version of this city stay in Hivernage but this place, within a short walk of the souks and medina, is the real deal....
Alan, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mitch, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fairy tale place
The place is very magical the moment you step in lots of attention to Detail extremely safe, Nice breakfast n the owner Xoe super nice Only down side to bring in these Riyad is it’s inside the old city so getting in n out not super easy
Aveen, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property . Hospitality service
Jianqing, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

Rakhi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

WILLIAM, 1-night trip
Verified Hotels.com guest review