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1 room, 2 adults

Hotel Citadelle

3-star3 stars
4800 Boulevard Wilfrid-Hamel, Quebec, QC, G1P 2J9, Canada

3-star hotel in Les Rivieres
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The place was dirty. Anything that goes on the bathroom floor you get it back black...…Mar 26, 2021
  • Great location, easy to get to food, and right off the highway, great for people on the…Aug 6, 2020

Hotel Citadelle

from €55
  • Standard Room, 1 Queen Bed
  • Double Room, 2 Double Beds
  • Superior Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Hot Tub
  • Connecting Room (basement), 2 Queen Beds with Double Sofabed
  • Family Room (basement), 2 Queen Beds and 1 Double Bed
  • Deluxe Apartment (8 people)

What’s around Hotel Citadelle

Landmarks

  • In Les Rivieres
  • Carie Factory Amusement Center - 36 min walk
  • Recreofun Amusement Centre - 37 min walk
  • Club de Golf L'Albatros Ste Foy - 2.5 mi / 4 km
  • Laval University - 5.4 mi / 8.7 km
  • Laurier Quebec - 4.1 mi / 6.5 km
  • Les Galeries de la Capitale - 4.5 mi / 7.3 km
  • Aquarium du Québec - 4.8 mi / 7.7 km

Getting around

  • Jean Lesage International Airport (YQB) - 10 min drive
  • Quebec Sainte-Foy Station - 6 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 8 min drive
  • Quebec Palace Station - 13 min drive

At a glance

Key facts

Hotel size

  • This hotel has 36 rooms

Arriving/leaving

  • Check-in time 3:00 PM-4:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free uncovered onsite self parking

  • Free uncovered onsite extended parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Coffee shop/café
  • Free reception
  • Coffee/tea in a common area
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
Accessibility
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to lift
Languages Spoken
  • English
  • French

In the room

Home comforts
  • In-room climate control (air conditioning)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Hotel Citadelle’s small print

Also known as

  • Hotel Citadelle Quebec
  • Hotel Citadelle
  • Hotel Citadelle Quebec/Quebec City
  • Hotel Citadelle Hotel
  • Hotel Citadelle Quebec
  • Hotel Citadelle Hotel Quebec

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Citadelle

  • Does Hotel Citadelle offer free cancellation for a full refund?
    Yes, Hotel Citadelle does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Citadelle?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Citadelle?
    Yes, there's free self and extended parking.
  • Are pets allowed at Hotel Citadelle?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Citadelle?
    You can check in from 3:00 PM - 4:00 AM. Check-out time is 11 AM. Contactless check-out is available.
  • Are there restaurants at or near Hotel Citadelle?
    Yes. Nearby restaurants include Rascal (4-min walk), Au Vieux Duluth (6-min walk), and Chez Victor (6-min walk).
  • What is there to do at Hotel Citadelle and nearby?
    Have fun with nearby winter activities like skiing.

Recent reviews

Good 7.4 From 155 reviews

Exceptional 10.0
Friendly service, nice rooms, breakfast simple but good!
Chris, ca2 night family trip
Very Good 8.0
As I pointed out to the staff, it would be usefull for the client if staff could verify if everything works in the room i.e. TV.
sebastien, ca1 night trip
Good 6.0
2 stars. Disappointing breakfast. The best is the bath tub. If you just want to spend a night and keep going. This place is fine.
ca1 night romance trip
Very Good 8.0
Acceptable
Hotel was somewhat older and shabbier than we expected. The reception was good though friendly and helpful. Breakfast was fine , nothing special. Construction made things difficult. Still, certainly acceptable.
Rose, us1 night trip with friends
Good 6.0
Breakfast is very poor..............................................
AW, ca1 night family trip
Good 6.0
Everything was okay, except for the traffic going in and out of the hotel, very difficult from a very busy road, had to pass hotel and look for a place to turn around.
us1 night family trip
Very Good 8.0
Overall our room was clean and comfortable. Nice spacious bathroom. We were disappointed in the breakfast - the breakfast room was very small and did not have enough seating to accommodate everyone. There were also not enough cutlery and hotel staff were not keeping up with demand.
Jessie, ca1 night romance trip
Very Good 8.0
Good value.
Room fine, clean but bathroom door very skweeky, A/C unit noisy at times. Breakfast very basic.
Patsy, ca1 night romance trip
Good 6.0
The staff we dealt with were very nice and very helpful. The room was fine, a very standard hotel room. The tub was overlarge, which was a nice change. The breakfast was very disappointing, as it was really only cereal, hard boiled eggs and some grocery store muffins cut into quarters.
ca1 night trip
Good 6.0
OK motel for 1 or 2 nights stay. There is nothing around the industrial area. The rooms are bit small and outdated. Two big office chairs makes the room more crowded. No closets in the room. Not enough electric wall outlets. The breakfast is ok, cereals bread muffins and croissants and cold boiled eggs.
ca2 night family trip

Hotel Citadelle